1. Introduction
This instruction manual provides essential information for the proper handling, installation, and maintenance of the HP Celeron System Board, part number 371793-001, designed for the HP NX9020 laptop. Adhering to these guidelines will help ensure the longevity and optimal performance of the component.
Important Safety Information: Always disconnect power from the laptop before performing any installation or maintenance. Use anti-static precautions, such as an anti-static wrist strap, to prevent electrostatic discharge (ESD) damage to sensitive electronic components. If you are unsure about any procedure, consult a qualified technician.
2. Product Overview
The HP Celeron System Board (371793-001) is the main circuit board for the HP NX9020 laptop, integrating the central processing unit (CPU) socket, memory slots, chipset, and various connectors for peripherals and expansion cards. It serves as the central hub for all electronic components within the laptop.

Figure 1: An overhead view of the green HP Celeron System Board, model 371793-001. Key components visible include the CPU socket, RAM slots, various chipsets, and peripheral connectors. This image illustrates the layout of the motherboard.
3. Setup and Installation
Installing a system board requires careful attention to detail and proper tools. It is recommended that this procedure be performed by a certified technician.
- Preparation: Ensure the laptop is powered off and disconnected from all power sources. Remove the battery.
- Disassembly: Carefully disassemble the laptop chassis, following the specific service manual for the HP NX9020 model to access the existing system board.
- Anti-Static Precautions: Wear an anti-static wrist strap connected to a grounded surface to prevent ESD damage.
- Removal of Old Board: Disconnect all cables, components (RAM, CPU, wireless card, etc.), and screws securing the old system board. Gently lift and remove it.
- Installation of New Board: Carefully place the new HP Celeron System Board (371793-001) into the chassis, ensuring all mounting holes align. Secure it with the appropriate screws.
- Component Reinstallation: Reinstall the CPU (if applicable, ensuring proper thermal paste application), RAM modules, and any other components that were removed.
- Cable Connections: Reconnect all internal cables (display, keyboard, touchpad, power, etc.) securely.
- Reassembly: Reassemble the laptop chassis.
4. Operating the System Board
Once installed, the system board operates as the core of your HP NX9020 laptop. Its operation is largely automatic, managed by the BIOS/UEFI firmware and the operating system.
- Power On: Upon pressing the power button, the system board initiates the Power-On Self-Test (POST) to check essential hardware components.
- BIOS/UEFI: The firmware stored on the system board manages basic hardware functions and allows configuration of boot order, system time, and other settings.
- Operating System Boot: After POST, the system board hands control to the operating system, which then loads and manages the laptop's functions.
5. Maintenance
Regular maintenance can extend the life of your system board and laptop.
- Dust Removal: Periodically clean dust from the laptop's cooling system (fans, heatsinks) and the system board itself using compressed air. Ensure the laptop is powered off and unplugged before cleaning.
- Thermal Management: Ensure proper airflow by keeping vents clear. Overheating can degrade component performance and lifespan. Consider reapplying thermal paste to the CPU/GPU heatsink if temperatures are consistently high.
- BIOS/Firmware Updates: Check the official HP support website for your NX9020 model for any available BIOS/firmware updates. These updates can improve stability, performance, and compatibility. Follow HP's instructions carefully when performing updates.
6. Troubleshooting
If you encounter issues, the following basic troubleshooting steps may help.
- No Power: Verify the power adapter is functioning and properly connected. Check the battery.
- No Display: Try connecting an external monitor to rule out a display panel issue. Reseat RAM modules.
- Boot Errors: Check boot order in BIOS. Ensure the hard drive/SSD is properly connected and detected.
- Component Not Recognized: If a specific component (e.g., RAM, Wi-Fi card) is not detected, ensure it is correctly seated in its slot.
- Overheating: Clean cooling vents and fans. Monitor temperatures using system utilities.
For persistent issues, consult the HP NX9020 service manual or contact HP support.
7. Specifications
| Part Number | 371793-001 |
| Compatible Laptop Model | HP NX9020 |
| Processor Type (Supported) | Celeron (as per product designation) |
| Manufacturer | Hewlett-Packard |
| ASIN | B00DUG3ORW |
| Date First Available | July 9, 2013 |
8. Warranty and Support
For warranty information, please refer to the terms and conditions provided at the time of purchase or contact your seller. For technical support related to the HP NX9020 laptop or its components, please visit the official Hewlett-Packard support website or contact their customer service.





