Bose 329509-1300

Bose Companion 20 Multimedia Speaker System

Model: 329509-1300

Brand: Bose

1. Introduction

The Bose Companion 20 Multimedia Speaker System is designed to deliver rich, natural sound for your computer, tablet, or other audio devices. Featuring proprietary integrated signal processing and TrueSpace stereo digital processing circuitry, this system provides a wide, lifelike two-channel soundstage from just two speakers, eliminating the need for a separate bass module.

What's in the Box:

  • Two Bose Companion 20 Speakers
  • Control Pod
  • 3.5mm to RCA Audio Cable
  • Power Supply and Cord
Bose Companion 20 Multimedia Speaker System, showing two silver speakers and a round control pod

Image 1.1: The Bose Companion 20 Multimedia Speaker System, featuring two sleek silver speakers and a compact control pod.

2. Product Features

The Companion 20 system incorporates advanced technologies to enhance your audio experience:

  • TrueSpace Stereo Digital Processing Circuitry: Reproduces a wide, natural soundstage from only two speakers, bringing more life to music, games, and videos.
  • Integrated Signal Processing: Ensures lifelike performance at almost any volume level.
  • Advanced Port Design and Driver: Delivers powerful low-note performance and full, natural sound without a dedicated bass module.
  • Active Electronic Equalization: Balances low, mid, and high frequencies for more natural tone and clarity.
  • Unique Control Pod: Provides easy access to volume adjustment, single-touch mute, a headphone jack, and an auxiliary audio input for connecting additional devices.
Cutaway view of a Bose Companion 20 speaker, showing internal components and acoustic design

Image 2.1: A cutaway view of a Bose Companion 20 speaker, illustrating the internal acoustic design and driver placement for optimized sound delivery.

3. Setup

Follow these steps to set up your Bose Companion 20 Multimedia Speaker System:

  1. Speaker Placement: Position the left and right speakers on either side of your computer monitor or listening area. Ensure they are placed on a stable, flat surface.
  2. Connect Speakers to Control Pod: Connect the cables from each speaker to the corresponding ports on the back of the control pod.
  3. Connect Control Pod to Audio Source: Use the provided 3.5mm audio cable to connect the control pod to the headphone jack or audio output of your computer, tablet, or MP3 player.
  4. Connect Power: Plug the power supply into the control pod, then plug the power cord into a wall outlet.
  5. Power On: The system will power on automatically once connected to power. The control pod's LED indicator will illuminate.
Bose Companion 20 speakers set up next to a laptop on a desk

Image 3.1: The Bose Companion 20 speakers and control pod positioned alongside a laptop, demonstrating a typical setup for computer audio.

4. Operating Instructions

The control pod is the central interface for managing your audio experience:

  • Power On/Off: The system powers on automatically when connected to power. To put the system into standby, lightly tap the center of the control pod. Tap again to resume playback.
  • Volume Control: Rotate the outer ring of the control pod clockwise to increase volume and counter-clockwise to decrease volume.
  • Mute/Unmute: Lightly tap the center of the control pod to mute the audio. Tap again to unmute. The LED indicator will change color to show mute status.
  • Headphone Connection: Plug your headphones into the headphone jack located on the front of the control pod. This will automatically mute the speakers.
  • Auxiliary Input: Connect a second audio source (e.g., an MP3 player or smartphone) to the auxiliary input jack on the front of the control pod. The system will automatically switch to this input when a device is connected.
Close-up of the Bose Companion 20 control pod, showing volume ring, mute button, headphone jack, and auxiliary input

Image 4.1: A detailed view of the control pod, highlighting its rotational volume control, single-touch mute function, headphone jack, and auxiliary input.

5. Maintenance and Care

To ensure the longevity and optimal performance of your speaker system, follow these care guidelines:

  • Cleaning: Use a soft, dry cloth to clean the surfaces of the speakers and control pod. Do not use liquid cleaners, solvents, or aerosols, as they may damage the finish or internal components.
  • Avoid Liquids: Keep the system away from water and other liquids. Do not expose it to dripping or splashing.
  • Ventilation: Ensure proper ventilation around the speakers. Do not block any ventilation openings.
  • Temperature: Avoid exposing the system to extreme temperatures, direct sunlight, or high humidity.
  • Cable Management: Route cables carefully to prevent tripping hazards or damage.

6. Troubleshooting

If you encounter issues with your Bose Companion 20 system, refer to the following common problems and solutions:

ProblemPossible CauseSolution
No sound
  • Power not connected
  • Volume too low or muted
  • Incorrect audio source selected
  • Loose cable connections
  • Ensure power supply is securely plugged in.
  • Increase volume using the control pod; tap to unmute.
  • Verify the correct audio output is selected on your computer/device.
  • Check all cable connections between speakers, control pod, and audio source.
Distorted sound
  • Volume too high (on speakers or source)
  • Poor quality audio source
  • Damaged cables
  • Reduce volume on both the control pod and your audio source.
  • Test with a different audio source or higher quality audio file.
  • Inspect cables for damage; replace if necessary.
Intermittent sound
  • Loose cable connections
  • Interference
  • Check all cable connections.
  • Move the system away from other electronic devices that may cause interference.

7. Specifications

  • Model Name: Companion 20
  • Item Model Number: 329509-1300
  • Speaker Type: Multimedia
  • Special Feature: Volume Control
  • Recommended Uses: For Computers
  • Compatible Devices: Laptop, Personal Computer, Tablet
  • Surround Sound Channel Configuration: 2.0
  • Color: Silver
  • Product Dimensions: 13.3"D x 11.1"W x 7.7"H
  • Item Weight: 3.31 pounds (1500 Grams)
  • Is Waterproof: FALSE
  • Control Method: Touch (via control pod)
  • Wireless Communication Technology: Bluetooth (Note: Primary connection is wired via 3.5mm)
  • Speaker Size: 8 Inches
  • Power Source: Corded Electric
  • Number of Batteries: 1 Lithium Ion battery required (included)
  • UPC: 017817551021
  • Manufacturer: Bose
  • Speaker Maximum Output Power: 20 Watts

8. Warranty and Support

The Bose Companion 20 Multimedia Speaker System comes with a Limited Warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty card included with your product or visit the official Bose website.

For technical support, service, or further assistance, please contact Bose customer service. You can typically find contact information on the Bose website or within your product packaging.

When contacting support, please have your product model number (329509-1300) and serial number ready.

© 2023 Bose Corporation. All rights reserved. Bose and Companion are trademarks of Bose Corporation.

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