1. Important Safety Information
Please read all instructions carefully before using this appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always unplug the appliance immediately after use and before cleaning.
- Do not use while bathing or in a shower.
- Do not place or store appliance where it can fall or be pulled into a tub or sink.
- Do not place in or drop into water or other liquid.
- Do not reach for an appliance that has fallen into water. Unplug immediately.
- This appliance should never be left unattended when plugged in.
- Close supervision is necessary when this appliance is used by, on, or near children or individuals with certain disabilities.
- Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged, or dropped into water.
- Keep the cord away from heated surfaces.
- Never use while drowsy or sleeping.
- Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
- Do not use boiling water in the unit.
- Always ensure the facial cone is securely in place before operating.
- Keep the steamer away from children and do not leave it unattended while in use.
2. Product Overview
The True Glow by Conair Warm Steam/Cool Mist Facial Sauna is designed to provide a two-step facial treatment at home. It features a warm steam function to open pores for deep cleansing and a cool mist function to help close and hydrate pores, promoting healthier-looking skin.

Image: True Glow by Conair Warm Steam/Cool Mist Facial Sauna, showing the main unit with its pink facial cone.
Key Features:
- Exclusive 2-Step System: Warm steam opens pores, followed by cool mist to close and hydrate.
- Adjustable Timer: Features 5 settings (3, 6, 9, 12, and 15 minutes) for customized treatment duration.
- Automatic Shut-Off: For safety and convenience.
- Compact Design: Suitable for home use.

Image: The facial sauna unit with callouts indicating its 2-step system, auto-off, and timer features.
3. Setup Instructions
Before first use, ensure the unit is clean and all packaging materials are removed.
- Place the Unit: Position the facial sauna on a flat, stable, heat-resistant surface near an electrical outlet.
- Fill Water Chamber: Remove the facial cone. Using the provided water cup, fill the warm steam chamber with approximately 2 cups of distilled water. Do not overfill.
- Attach Facial Cone: Securely place the facial cone back onto the base of the unit. Ensure it clicks into place.
- Plug In: Plug the power cord into a standard electrical outlet.

Image: A hand demonstrating how to handle the facial cone, indicating it can be removed for filling the water chamber.
4. Operating Instructions
The facial sauna offers both warm steam and cool mist treatments. Always start with clean skin.
4.1 Warm Steam Treatment
The warm steam helps to open pores for deep cleansing.
- Select Warm Steam: Turn the control dial to the "HOT" setting.
- Heat Up: Allow the unit approximately 3 minutes to heat up and begin producing steam.
- Position Face: Carefully position your face over the facial cone, maintaining a comfortable distance to avoid discomfort from the heat.
- Set Timer: Once steam is consistently produced, set the timer to your desired duration (3, 6, 9, 12, or 15 minutes). The unit will automatically shut off when the time is complete.

Image: A hand turning the control dial on the facial sauna, which allows selection between hot and cool mist settings.
4.2 Cool Mist Treatment
The cool mist helps to close pores and hydrate the skin after warm steam treatment.
- Select Cool Mist: After your warm steam session, turn the control dial to the "COOL" setting.
- Position Face: Position your face over the facial cone.
- Set Timer: Set the timer to your desired duration. The unit will automatically shut off when the time is complete.
- Alternative: You may also rinse your face with cool water after warm steaming if preferred.

Image: A person with their face positioned over the facial cone of the True Glow by Conair Facial Sauna, demonstrating typical use.
5. Maintenance and Cleaning
Regular cleaning ensures optimal performance and hygiene of your facial sauna.
- Unplug and Cool: Always unplug the unit from the electrical outlet and allow it to cool completely before cleaning.
- Empty Water: Remove the facial cone and carefully empty any remaining water from the chamber.
- Clean Water Chamber: Wipe the inside of the water chamber with a soft, damp cloth. For mineral deposits, a solution of white vinegar and water can be used, followed by rinsing with clean water.
- Clean Facial Cone: Wash the facial cone with mild soap and water, then rinse thoroughly and dry.
- Wipe Exterior: Wipe the exterior of the unit with a soft, damp cloth. Do not immerse the unit in water.
- Storage: Store the facial sauna in a cool, dry place when not in use.

Image: Packaging of the facial sauna, illustrating the inclusion of a cleaning sponge and water cup for maintenance and use.
6. Troubleshooting
If you encounter issues with your facial sauna, refer to the following common problems and solutions:
- No Steam Production:
- Ensure the unit is properly plugged into a working electrical outlet.
- Check that the water chamber is filled to the appropriate level.
- Allow sufficient time (approximately 3 minutes) for the unit to heat up on the "HOT" setting.
- Verify the facial cone is securely attached.
- Unit Not Turning On:
- Confirm the power cord is securely plugged in.
- Check if the electrical outlet is functional by testing with another appliance.
- Ensure the control dial is set to either "HOT" or "COOL" and not in an off position.
- Weak Mist Production (Cool Mist):
- Ensure the water chamber is adequately filled.
- Clean the unit as per maintenance instructions to remove any mineral buildup that might obstruct mist output.
If problems persist after attempting these solutions, please contact customer support.
7. Specifications
| Model Number | 3704CR |
| Brand | Conair |
| Dimensions (L x W x H) | 7.5 x 10.25 x 10.25 inches |
| Weight | 1 Pound |
| Power Source | Corded Electric |
| Color | Pink |

Image: Diagram illustrating the dimensions of the facial sauna unit.
8. Warranty and Support
For warranty information or technical support, please refer to the warranty card included with your product or visit the official Conair website. Keep your purchase receipt as proof of purchase.
If you require assistance with troubleshooting or have questions not covered in this manual, please contact Conair Customer Service.
- Online Support: Visit the Conair official website for FAQs and support resources.
- Phone Support: Refer to your product packaging or the Conair website for customer service contact numbers.





