1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Goodman 4 Ton 14 SEER R-410A Heat Pump Package Unit, model GPHH34841. This unit is designed to provide both heating and cooling for residential and light commercial applications. Please read this manual thoroughly before attempting any installation, operation, or maintenance procedures.

Image 1: The Goodman 4 Ton 14 SEER R-410A Heat Pump Package Unit. This image displays the exterior of the packaged heat pump unit, showcasing its compact design and robust construction suitable for outdoor installation.
2. Safety Information
Always adhere to all local and national safety codes and regulations. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, personal injury, or loss of life. Installation and service must be performed by a qualified installer or service agency.
- Electrical Hazard: Disconnect all power before servicing. Failure to do so may result in severe injury or death.
- Sharp Edges: Exercise caution when handling sheet metal parts to avoid cuts.
- Refrigerant Handling: R-410A refrigerant operates at high pressures. Only qualified personnel should handle refrigerant.
- Heavy Equipment: This unit is heavy. Use proper lifting techniques and equipment to prevent injury.
3. Setup and Installation
The Goodman GPHH34841 is a packaged unit, meaning all major components (compressor, coils, and air handler) are housed in a single outdoor cabinet. This simplifies installation compared to split systems. However, professional installation is mandatory to ensure proper function, safety, and compliance with warranty terms.
3.1 Site Selection
Choose a level, stable location outdoors that allows for adequate airflow around the unit and provides sufficient clearance for service access. Avoid locations prone to flooding or excessive debris accumulation.
3.2 Electrical Connections
All electrical wiring must comply with national and local codes. Ensure the power supply matches the unit's requirements as specified on the nameplate. A dedicated circuit and proper overcurrent protection are essential.
3.3 Ductwork Connection
Connect the supply and return air ducts to the unit's designated openings. Ensure all connections are sealed to prevent air leakage and maintain system efficiency.

Image 2: A Goodman Heat Pump Package Unit installed on a concrete pad next to a residential building. This image illustrates a typical outdoor installation scenario for the packaged unit, showing its placement on a stable base with surrounding landscaping.
Video 1: Overview of the Goodman 4 Ton 14 SEER Heat Pump Package Unit. This video provides a general visual introduction to the packaged unit, highlighting its design and components for efficient heating and cooling.
4. Operating Instructions
Once installed, your Goodman heat pump package unit is controlled by a compatible thermostat. Refer to your thermostat's user manual for specific programming instructions.
4.1 System Modes
- HEAT: The unit will operate as a heat pump to warm your home.
- COOL: The unit will operate as an air conditioner to cool your home.
- AUTO: The system automatically switches between heating and cooling to maintain the set temperature.
- FAN: Circulates air without heating or cooling.
- OFF: Turns the system off.
4.2 Temperature Settings
Adjust the thermostat to your desired temperature. For optimal efficiency, avoid frequent and drastic temperature changes.
5. Maintenance
Regular maintenance is crucial for the longevity and efficiency of your heat pump unit. Some tasks can be performed by the homeowner, while others require a qualified HVAC technician.
5.1 Homeowner Maintenance (Monthly/Quarterly)
- Air Filter Replacement: Check and replace or clean the air filter monthly, or as needed. A dirty filter restricts airflow and reduces efficiency.
- Clear Debris: Keep the area around the outdoor unit clear of leaves, grass clippings, and other debris to ensure proper airflow.
- Condensate Drain: Ensure the condensate drain line is clear and free of obstructions.
5.2 Professional Maintenance (Annually)
Schedule annual inspections and tune-ups with a qualified HVAC technician. This typically includes:
- Checking refrigerant levels and pressures.
- Cleaning outdoor and indoor coils.
- Inspecting electrical components and connections.
- Lubricating moving parts (if applicable).
- Checking thermostat calibration.
6. Troubleshooting
Before calling for service, review these common issues and simple solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not turning on | No power, thermostat setting, tripped breaker | Check power switch, verify thermostat settings, reset circuit breaker. |
| Insufficient heating/cooling | Dirty air filter, blocked outdoor unit, low refrigerant | Replace/clean filter, clear debris from unit, contact technician for refrigerant check. |
| Unusual noises | Loose parts, motor issues, refrigerant issues | Turn off unit and inspect for loose panels. If noise persists, contact a technician. |
| Water leakage | Clogged condensate drain, frozen coil | Clear drain line. If coil is frozen, turn off unit and allow to thaw, then contact technician. |
If these steps do not resolve the issue, contact a qualified HVAC service technician.
7. Specifications
Key specifications for the Goodman 4 Ton 14 SEER R-410A Heat Pump Package Unit GPHH34841:
- Brand: Goodman
- Model: GPHH34841
- Capacity: 4 Tons
- Efficiency: 14 SEER (Seasonal Energy Efficiency Ratio)
- Refrigerant: R-410A
- Form Factor: Packaged Unit
- Installation Type: Split System (Note: While a packaged unit, it's a self-contained outdoor unit, often categorized under split systems in some listings due to its function.)
- Compressor Type: Rotary Scroll or Reciprocating or Centrifugal (Specific type may vary by manufacturing batch)
- Controller Type: Remote Control (Thermostat)
8. Warranty and Support
Goodman offers a limited warranty on its HVAC products. Specific warranty terms and conditions vary by model and region. Please refer to the warranty certificate included with your unit or visit the official Goodman website for detailed information.
For technical support, service, or warranty claims, please contact your authorized Goodman dealer or a qualified HVAC service professional. Do not attempt to service the unit yourself beyond basic homeowner maintenance as this may void your warranty and pose safety risks.
Goodman Official Website: www.goodmanmfg.com





