Kimberly-Clark E Motion Sensor Paper Towel Dispenser (Model 34349) User Manual

1. Introduction

This manual provides instructions for the installation, operation, maintenance, and troubleshooting of your Kimberly-Clark E White Motion Sensor Paper Towel Dispenser, Model 34349. This wall-mounted dispenser is designed for commercial and clinical environments, offering hygienic, motion-activated paper towel dispensing. Its sleek, professional design integrates well into various restroom or workspace settings.

The dispenser measures 16.44 inches in overall length, 12.66 inches in overall width, and 9.18 inches in overall depth. It is ADA accessible and meets 28 CFR Part 36 standards, ensuring usability for a wide range of individuals.

2. Setup and Installation

The Kimberly-Clark E Paper Towel Dispenser is designed for wall mounting. Proper installation ensures stable and reliable operation.

Required Tools:

• Drill
• Screwdriver (Phillips head recommended)
• Level
• Measuring Tape
• Pencil or Marker

Installation Steps:

1. Select Location: Choose a suitable wall location, ensuring adequate clearance for operation and maintenance. Consider ADA accessibility guidelines for mounting height.
2. Mark Mounting Holes: Hold the dispenser against the wall at the desired height. Use a level to ensure it is straight. Mark the positions for the mounting screws through the designated holes on the back of the dispenser.
3. Drill Pilot Holes: Using an appropriate drill bit for your wall type, drill pilot holes at the marked locations.
4. Secure Dispenser: Align the dispenser with the pilot holes and secure it to the wall using suitable screws and anchors (not included). Ensure the dispenser is firmly attached and does not wobble.
5. Load Paper Towels: Open the dispenser cover (typically with a key or latch). Insert a compatible roll of paper towels (e.g., Kimberly-Clark Professional series 25630, 25637, 25639, 25700, 25702, 25703) according to the internal loading guide. Ensure the paper feeds correctly through the dispensing mechanism.
6. Close and Lock: Close the dispenser cover and ensure it is securely latched or locked.

3. Operating Instructions

This dispenser features motion sensor actuation for touchless and hygienic operation.

Dispensing Paper Towels:

1. Ensure the dispenser is properly loaded with a paper towel roll and the cover is closed.
2. Place your hand approximately 1-3 inches below the dispensing opening.
3. The motion sensor will detect your hand and automatically dispense a pre-measured length of paper towel.
4. Grasp the dispensed paper towel and pull downwards to tear it off.
5. The dispenser will be ready to dispense the next towel after a brief delay.

4. Maintenance

Regular maintenance ensures optimal performance and hygiene of your dispenser.

Cleaning:

• Wipe the exterior of the dispenser with a soft, damp cloth and mild soap. Avoid abrasive cleaners or solvents that could damage the plastic finish.
• Periodically clean the motion sensor lens with a dry, soft cloth to ensure proper detection.
• Clean any dust or paper debris from the interior of the dispenser, especially around the dispensing mechanism.

Refilling Paper Towels:

• When the paper towel roll is low or empty, open the dispenser cover.
• Remove the empty core.
• Insert a new, compatible paper towel roll, ensuring it is properly seated and threaded through the dispensing mechanism.
• Close the cover securely.

Battery Replacement:

As a motion-sensor dispenser, this unit operates on batteries (type and quantity not specified in product details, typically D-cell or C-cell). When the dispenser stops dispensing or the sensor becomes unresponsive, it may be time to replace the batteries.

• Open the dispenser cover.
• Locate the battery compartment, usually on the inside back panel or top.
• Remove the old batteries and dispose of them according to local regulations.
• Insert new batteries, ensuring correct polarity (+/-).
• Close the battery compartment and the dispenser cover.

5. Troubleshooting

If you encounter issues with your dispenser, refer to the following common problems and solutions:

Dispenser Not Dispensing:

• Check Paper Roll: Ensure the paper roll is not empty and is correctly loaded and threaded.
• Check for Jams: Inspect the dispensing mechanism for any paper jams or obstructions. Carefully remove any jammed paper.
• Check Batteries: If the dispenser is battery-operated, check if the batteries are depleted or incorrectly installed. Replace if necessary.
• Clean Sensor: Ensure the motion sensor lens is clean and free from dust or obstructions.

Paper Jams Frequently:

• Verify Paper Type: Ensure you are using compatible paper towel rolls as specified by Kimberly-Clark.
• Proper Loading: Re-check the paper loading procedure to ensure the roll is seated correctly and the paper is threaded without excessive slack or tension.
• Internal Obstructions: Inspect the internal mechanism for any foreign objects or damaged parts that might be causing jams.

Motion Sensor Unresponsive:

• Clean Sensor: Dust or dirt on the sensor lens can impair its function. Clean it with a soft, dry cloth.
• Check Batteries: Low batteries can affect sensor performance. Replace them if needed.
• Lighting Conditions: Extreme lighting conditions (e.g., direct sunlight) can sometimes interfere with optical sensors.

6. Specifications

7. Warranty and Support

For specific warranty information, please refer to the documentation provided with your purchase or contact Kimberly-Clark Professional directly. Support resources, including additional product information and contact details, may be available on the official Kimberly-Clark Professional website or through your retailer.

You can also visit the Kimberly-Clark Store on Amazon for more products and information.