Introduction
The Marshall Mode II are true wireless in-ear headphones designed to deliver a powerful audio experience. These earbuds offer up to 25 hours of portable playtime with the included charging case. Featuring custom-tuned dynamic drivers, they provide detailed sound with robust bass, natural mids, and clear treble. The ergonomic design ensures a secure and comfortable fit for extended listening sessions. With touch-responsive controls and an IPX4 water-resistance rating, the Mode II is built for daily use and travel.
What's in the Box
Upon unboxing your Marshall Mode II True Wireless Headphones, you will find the following items:
- Mode II True Wireless Headphones
- Charging case
- USB-C charging cable
- User manual and legal & safety information
- Ear tips (S, M, L, XL)

Setup
1. Initial Pairing
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), navigate to the Bluetooth settings.
- Select "Mode II" from the list of available devices to connect.
- Once connected, the LED indicator on the charging case will turn solid blue.

2. Fitting Ear Tips
For optimal sound quality and comfort, it is crucial to select the correct ear tip size. The Marshall Mode II comes with four sizes (S, M, L, XL) to ensure a customized and secure fit.
- Experiment with different sizes to find the tips that create a snug seal in your ear canal.
- A proper seal enhances bass response and noise isolation.

Operating Instructions
1. Touch Controls
The Mode II earbuds feature touch-responsive surfaces for easy control of your audio and calls:
- Left Earbud: Access Transparency mode, EQ settings, and native voice assistant.
- Right Earbud: Control playback settings (play/pause, skip tracks).
- Either Earbud: Receive and end phone calls.
2. Charging
The earbuds provide up to 5 hours of wireless playtime on a single charge. The compact charging case offers an additional 20 hours of playback, allowing you to recharge the earbuds up to four times.
- Earbud Charging: Place the earbuds into the charging case. The LEDs on the earbuds will indicate charging status.
- Case Charging: Connect the USB-C cable to the charging case and a power source. The case also supports wireless charging, compatible with any Qi-compatible charging pad.

3. Marshall Bluetooth App
Enhance your listening experience by downloading the Marshall Bluetooth app. This application allows you to:
- Customize sound using various EQ settings.
- Receive software updates for your earbuds.
Maintenance
1. Cleaning
To maintain the performance and longevity of your earbuds:
- Gently wipe the earbuds and charging case with a soft, dry cloth.
- Remove ear tips and clean them with mild soap and water if necessary, ensuring they are completely dry before reattaching.
- Avoid using harsh chemicals or abrasive materials.
2. Water Resistance
The Marshall Mode II earbuds and charging case are rated IPX4 water-resistant. This means they are protected against splashing water from any direction. They are suitable for light rain or sweaty workouts but should not be submerged in water.
Troubleshooting
If you encounter issues with your Marshall Mode II headphones, consider the following:
- No Sound/Poor Sound Quality: Ensure earbuds are properly seated in your ears with the correct ear tip size. Check the volume on both your device and the earbuds.
- Connection Issues: Make sure Bluetooth is enabled on your device and the earbuds are within range. Try unpairing and re-pairing the earbuds.
- Charging Problems: Verify that the charging cable is securely connected and the power source is active. For wireless charging, ensure the case is correctly placed on a Qi-compatible pad.
- Earbud Not Responding: Place the earbuds back into the charging case, close the lid, and then reopen it to reset them.
- Software Updates: Check the Marshall Bluetooth app for any available firmware updates, which can resolve performance issues.
Specifications
| Model Name | Mode II |
| Connectivity Technology | Bluetooth 5.1 |
| Wireless Communication Technology | Bluetooth |
| Frequency Response | 20 Hz - 20 kHz |
| Battery Life (Earbuds) | Up to 5 hours |
| Total Playtime with Charging Case | Up to 25 hours |
| Water Resistance Level | IPX4 (Earbuds and Case) |
| Control Type | Touch, App |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Impedance | 16 Ohms |
| Manufacturer | Zound Industries |
| Product Dimensions | 6.5 x 3.8 x 1.6 inches |
| Item Weight | 7.4 ounces |
Warranty and Support
The Marshall Mode II True Wireless Headphones are covered by the Zound Industries USA Inc. one-year Limited Warranty. Additional terms and conditions may apply. Please refer to the legal & safety information included in your product packaging for full details.
For further assistance or support, please visit the official Marshall website or contact customer service.





