Marshall Mode II

Marshall Mode II True Wireless Headphones

User Manual

Introduction

The Marshall Mode II are true wireless in-ear headphones designed to deliver a powerful audio experience. These earbuds offer up to 25 hours of portable playtime with the included charging case. Featuring custom-tuned dynamic drivers, they provide detailed sound with robust bass, natural mids, and clear treble. The ergonomic design ensures a secure and comfortable fit for extended listening sessions. With touch-responsive controls and an IPX4 water-resistance rating, the Mode II is built for daily use and travel.

What's in the Box

Upon unboxing your Marshall Mode II True Wireless Headphones, you will find the following items:

  • Mode II True Wireless Headphones
  • Charging case
  • USB-C charging cable
  • User manual and legal & safety information
  • Ear tips (S, M, L, XL)
Contents of the Marshall Mode II box, including earbuds, charging case, USB-C cable, user manual, and various ear tip sizes.
Image: All items included in the Marshall Mode II True Wireless Headphones package.

Setup

1. Initial Pairing

  1. Open the charging case. The earbuds will automatically enter pairing mode.
  2. On your device (smartphone, tablet, etc.), navigate to the Bluetooth settings.
  3. Select "Mode II" from the list of available devices to connect.
  4. Once connected, the LED indicator on the charging case will turn solid blue.
Open Marshall Mode II charging case with earbuds inside, showing LED indicators.
Image: The Marshall Mode II earbuds resting in their open charging case, ready for pairing.

2. Fitting Ear Tips

For optimal sound quality and comfort, it is crucial to select the correct ear tip size. The Marshall Mode II comes with four sizes (S, M, L, XL) to ensure a customized and secure fit.

  • Experiment with different sizes to find the tips that create a snug seal in your ear canal.
  • A proper seal enhances bass response and noise isolation.
Two Marshall Mode II earbuds floating, showcasing their design and ear tips.
Image: Close-up of two Marshall Mode II earbuds, highlighting their ergonomic shape and ear tips.

Operating Instructions

1. Touch Controls

The Mode II earbuds feature touch-responsive surfaces for easy control of your audio and calls:

  • Left Earbud: Access Transparency mode, EQ settings, and native voice assistant.
  • Right Earbud: Control playback settings (play/pause, skip tracks).
  • Either Earbud: Receive and end phone calls.

2. Charging

The earbuds provide up to 5 hours of wireless playtime on a single charge. The compact charging case offers an additional 20 hours of playback, allowing you to recharge the earbuds up to four times.

  • Earbud Charging: Place the earbuds into the charging case. The LEDs on the earbuds will indicate charging status.
  • Case Charging: Connect the USB-C cable to the charging case and a power source. The case also supports wireless charging, compatible with any Qi-compatible charging pad.
A hand holding the Marshall Mode II charging case, highlighting its compact size and textured finish.
Image: The portable Marshall Mode II charging case held in a hand, demonstrating its compact design.

3. Marshall Bluetooth App

Enhance your listening experience by downloading the Marshall Bluetooth app. This application allows you to:

  • Customize sound using various EQ settings.
  • Receive software updates for your earbuds.
Video: An official product video showcasing the Marshall Mode II True Wireless Headphones, highlighting features like sound, battery life, ergonomic design, and touch controls.

Maintenance

1. Cleaning

To maintain the performance and longevity of your earbuds:

  • Gently wipe the earbuds and charging case with a soft, dry cloth.
  • Remove ear tips and clean them with mild soap and water if necessary, ensuring they are completely dry before reattaching.
  • Avoid using harsh chemicals or abrasive materials.

2. Water Resistance

The Marshall Mode II earbuds and charging case are rated IPX4 water-resistant. This means they are protected against splashing water from any direction. They are suitable for light rain or sweaty workouts but should not be submerged in water.

Troubleshooting

If you encounter issues with your Marshall Mode II headphones, consider the following:

  • No Sound/Poor Sound Quality: Ensure earbuds are properly seated in your ears with the correct ear tip size. Check the volume on both your device and the earbuds.
  • Connection Issues: Make sure Bluetooth is enabled on your device and the earbuds are within range. Try unpairing and re-pairing the earbuds.
  • Charging Problems: Verify that the charging cable is securely connected and the power source is active. For wireless charging, ensure the case is correctly placed on a Qi-compatible pad.
  • Earbud Not Responding: Place the earbuds back into the charging case, close the lid, and then reopen it to reset them.
  • Software Updates: Check the Marshall Bluetooth app for any available firmware updates, which can resolve performance issues.

Specifications

Model NameMode II
Connectivity TechnologyBluetooth 5.1
Wireless Communication TechnologyBluetooth
Frequency Response20 Hz - 20 kHz
Battery Life (Earbuds)Up to 5 hours
Total Playtime with Charging CaseUp to 25 hours
Water Resistance LevelIPX4 (Earbuds and Case)
Control TypeTouch, App
Ear PlacementIn Ear
Form FactorIn Ear
Impedance16 Ohms
ManufacturerZound Industries
Product Dimensions6.5 x 3.8 x 1.6 inches
Item Weight7.4 ounces

Warranty and Support

The Marshall Mode II True Wireless Headphones are covered by the Zound Industries USA Inc. one-year Limited Warranty. Additional terms and conditions may apply. Please refer to the legal & safety information included in your product packaging for full details.

For further assistance or support, please visit the official Marshall website or contact customer service.

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