Sony SBH20

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Contents

Sony SBH20 NFC Bluetooth 3.0 Stereo Headset Instruction Manual

Model: SBH20

Introduction

This manual provides detailed instructions for the proper use and maintenance of your Sony SBH20 NFC Bluetooth 3.0 Stereo Headset. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.

Product Overview

The Sony SBH20 is a compact and versatile Bluetooth stereo headset designed for wireless audio streaming and hands-free calling. It features NFC (Near Field Communication) for quick pairing with compatible devices.

Sony SBH20 Bluetooth Stereo Headset, black unit with included earbuds

Figure 1: The Sony SBH20 Bluetooth Stereo Headset in black, shown with its accompanying in-ear headphones. The main unit features a central control button and an NFC logo.

Multiple Sony SBH20 headsets in various colors

Figure 2: A display of Sony SBH20 headsets in multiple color variations, highlighting the compact design and integrated clip.

Side view of Sony SBH20 headset showing charging port and power button

Figure 3: Side views of the Sony SBH20 headset, illustrating the Micro USB charging port on one side and the power button on the other.

Setup

1. Charging the Headset

Before initial use, fully charge the SBH20 headset. Use the provided USB cable to connect the headset's Micro USB port to a USB power source (e.g., computer, USB wall adapter). The LED indicator will show charging status. A full charge typically provides approximately 4 hours of battery life.

2. Pairing with a Bluetooth Device

The SBH20 can be paired with up to two Bluetooth-enabled devices simultaneously.

  1. Power On: Press and hold the power button on the headset until the LED indicator flashes blue.
  2. Activate Pairing Mode: If it's the first time using the headset, it will automatically enter pairing mode. If not, press and hold the play/pause button until the LED flashes rapidly blue and red.
  3. Enable Bluetooth on Device: On your smartphone, tablet, or other Bluetooth device, enable Bluetooth and search for available devices.
  4. Select "SBH20": From the list of found devices, select "SBH20".
  5. Confirm Pairing: If prompted, confirm the pairing. The LED on the headset will turn solid blue when successfully paired.

3. NFC Pairing (One-Touch Connection)

For devices with NFC capabilities, pairing is simplified to a single touch.

  1. Ensure NFC is On: Make sure NFC is enabled on your smartphone or tablet.
  2. Touch Devices: Gently touch the NFC detection area of your device to the NFC logo on the SBH20 headset.
  3. Confirm Connection: Your device will prompt you to confirm the connection. Once confirmed, the devices will pair automatically.
Person using Sony SBH20 headset with a smartphone via NFC

Figure 4: A user demonstrating NFC pairing by touching the Sony SBH20 headset to the back of a smartphone.

Operating the Headset

Controls Overview

  • Power Button: Located on the side. Press and hold to power on/off.
  • Play/Pause Button (Center): Press once to play or pause music. Press once to answer or end a call. Double-click to ignore a call.
  • Volume Buttons (+/-): Located on the side. Press to adjust volume.
  • Track Skip Buttons (<< / >>): Located on the main control panel. Press to skip tracks forward or backward.

Making and Receiving Calls

  • Answering a Call: When a call comes in, press the Play/Pause button once.
  • Ending a Call: During a call, press the Play/Pause button once.
  • Rejecting a Call: When a call comes in, double-click the Play/Pause button.
  • Voice Dialing/Assistant: Depending on your connected device, a long press of the Play/Pause button may activate voice dialing or your device's voice assistant.

Listening to Music

  • Play/Pause: Press the Play/Pause button once to start or stop music playback.
  • Next Track: Press the ">>" button once.
  • Previous Track: Press the "<<" button once.
  • Volume Adjustment: Use the Volume +/- buttons to increase or decrease the audio level.
Two individuals wearing Sony SBH20 headsets, listening to music

Figure 5: Two people wearing the Sony SBH20 headsets, demonstrating casual use for listening to audio.

Maintenance

  • Cleaning: Wipe the headset with a soft, dry cloth. Do not use abrasive cleaners or solvents.
  • Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
  • Water Resistance: The SBH20 is not waterproof. Avoid exposure to moisture.
  • Earbuds: Regularly clean the ear tips to prevent wax buildup, which can affect sound quality.

Troubleshooting

ProblemSolution
Headset does not power on.Ensure the headset is charged. Connect it to a power source using the USB cable.
Cannot pair with a device.
  • Ensure the headset is in pairing mode (LED flashing rapidly blue/red).
  • Make sure Bluetooth is enabled on your device.
  • Move the headset closer to your device (within 10 meters).
  • Restart both the headset and your device.
No sound or poor sound quality.
  • Check the volume levels on both the headset and your connected device.
  • Ensure the headset is properly paired and connected.
  • Try re-pairing the headset.
  • Ensure the earbuds are clean and properly inserted into your ears.
NFC pairing fails.
  • Ensure NFC is enabled on your device.
  • Make sure your device's NFC detection area is touching the NFC logo on the headset.
  • Remove any cases from your device that might interfere with NFC.

Specifications

  • Model: SBH20
  • Connectivity: Bluetooth 3.0, NFC
  • Bluetooth Range: Up to 10 meters (33 feet)
  • Battery Life: Approximately 4 hours (continuous use)
  • Charging Port: Micro USB
  • Headphones Jack: 3.5mm (for included or compatible wired earbuds)
  • Dimensions: 1.31 x 1.31 x 0.48 inches (33.3 x 33.3 x 12.2 mm)
  • Weight: Approximately 16 ounces (45 grams)
  • Included Components: User Manual, USB Cable, Earplugs

Warranty and Support

This Sony product is covered by a limited warranty. For detailed warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official Sony support website. Keep your proof of purchase for warranty claims.

Official Sony Support: www.sony.com/electronics/support

© 2023 Sony Corporation. All rights reserved.

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