1. Introduction
This instruction manual provides comprehensive guidance for the proper installation, operation, and maintenance of your TomTom EasyPort Mount. Please read these instructions carefully before use to ensure optimal performance and longevity of the product. This mount is designed for use with compatible TomTom GO LIVE, Start, and Via series GPS navigators.
2. Product Overview
The TomTom EasyPort Mount is a vehicle accessory designed to securely hold your TomTom GPS device on a windshield or dashboard. It features a robust suction cup mechanism and a ball joint for adjustable viewing angles.
Figure 1: Front view of the TomTom EasyPort Mount. This image shows the main body of the mount with the ball joint extending upwards, ready to connect to a compatible GPS device.
Figure 2: Back view of the TomTom EasyPort Mount. This image highlights the suction cup mechanism, which adheres to the vehicle's surface, and the locking ring for secure attachment.
3. Setup and Installation
Follow these steps to properly install your TomTom EasyPort Mount in your vehicle:
- Choose a Mounting Location: Select a clean, smooth, and flat surface on your windshield or dashboard that does not obstruct your view of the road or interfere with airbags. Ensure the surface is free of dust, grease, or moisture.
- Clean the Surface: Use a clean cloth to wipe the chosen mounting area. For best results, use a glass cleaner on windshields or a damp cloth on dashboards, then allow to dry completely.
- Position the Mount: Place the suction cup of the EasyPort Mount firmly against the cleaned surface.
- Secure the Suction Cup: While pressing the mount against the surface, twist the locking wheel (often located around the base of the suction cup) clockwise until it clicks into the locked position. You should feel a firm resistance and hear a 'snap' indicating it is securely engaged. Refer to Figure 3 for visual guidance on the locking mechanism.
- Attach Your GPS Device: Align the back of your TomTom GPS device with the ball joint of the mount. Gently push the device onto the ball joint until it snaps securely into place.
- Adjust Viewing Angle: Once the GPS device is attached, adjust its position by tilting and rotating it on the ball joint to achieve your preferred viewing angle.
Figure 3: Side view of the TomTom EasyPort Mount. This image shows the ball joint and the textured edge of the locking ring, which is twisted to secure the suction cup.
4. Operating the Mount
The EasyPort Mount is designed for simple and secure use.
- Adjusting the GPS Device: The ball joint allows for 360-degree rotation and tilt. Gently pivot your GPS device to achieve the desired orientation without applying excessive force.
- Removing the GPS Device: To detach your TomTom GPS from the mount, gently pull the device away from the ball joint. It should release with moderate force.
- Removing the Mount: To remove the entire mount from the surface, twist the locking wheel counter-clockwise until the suction is released. Carefully peel the suction cup away from the surface. Avoid pulling the mount off forcefully without releasing the suction first, as this can damage the suction cup.
Figure 4: Top view of the TomTom EasyPort Mount. This image illustrates the top surface and the locking mechanism indicators, showing the 'locked' and 'unlocked' positions for the suction cup.
5. Maintenance
Regular maintenance ensures the longevity and effectiveness of your EasyPort Mount.
- Cleaning the Suction Cup: If the suction cup loses its grip, it may be dirty. Wash the suction cup with warm water and a mild soap. Rinse thoroughly and allow it to air dry completely before re-attaching. Do not use abrasive cleaners or materials.
- Storage: When not in use for extended periods, it is recommended to remove the mount from the windshield or dashboard. Store it in a cool, dry place, away from direct sunlight and extreme temperatures, to prevent the suction cup material from degrading or developing a 'memory' shape.
- Inspection: Periodically inspect the suction cup for any signs of cracks, tears, or deformation. A damaged suction cup may not provide a secure hold and should be replaced.
6. Troubleshooting
If you encounter issues with your EasyPort Mount, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Mount does not stick to the surface. | Surface is dirty, greasy, or wet. Suction cup is dirty or damaged. Locking wheel not fully engaged. | Clean the mounting surface and suction cup thoroughly. Ensure the surface is dry. Twist the locking wheel firmly until it clicks into the locked position. Inspect suction cup for damage. |
| Mount falls off after a short period. | Incomplete suction. Temperature changes. Suction cup material degradation. | Re-apply the mount, ensuring the locking wheel is fully engaged. Avoid leaving the mount in extreme heat or cold for prolonged periods. If the suction cup is old or damaged, consider replacement. |
| GPS device does not attach securely to the ball joint. | Incorrect alignment. Ball joint or device socket is worn. | Ensure the GPS device is correctly aligned with the ball joint. Apply firm, even pressure until it clicks into place. If the connection remains loose, the ball joint or device socket may be worn and require replacement. |
7. Specifications
- Product Dimensions: 3 x 1 x 3 inches
- Item Weight: 0.705 ounces
- Item Model Number: MT TESY
- Special Features: Portable and Adjustable
- Mounting Type: Vehicle Mount (Suction Cup)
- Compatible Devices: TomTom GO LIVE, Start, and Via series GPS Navigators
8. Warranty and Support
For information regarding warranty coverage, product registration, or technical support, please refer to the official TomTom website or contact TomTom customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.
Online Support: Visit the official TomTom support website for FAQs, troubleshooting guides, and contact options.
Contact Information: Refer to your TomTom GPS device's documentation or the TomTom website for specific customer service contact details in your region.
