Introduction
This manual provides essential instructions for the safe and efficient installation, operation, maintenance, and troubleshooting of your InSinkErator SS-500-28 Large Capacity Commercial Waste Disposer. Please read this manual thoroughly before installation and use, and retain it for future reference.
The InSinkErator SS-500-28 is designed for commercial applications requiring robust waste disposal capabilities. It features a powerful 5 horsepower motor and is built for durability and high-volume use.
Product Overview
Figure 1: Front view of the InSinkErator SS-500-28 Commercial Waste Disposer. This image displays the main unit with its stainless steel housing, the InSinkErator Foodservice branding, and the red power button on the front panel. The unit is designed for heavy-duty commercial use.
The SS-500-28 is a base unit disposer and gasket, engineered for demanding commercial environments. Key features include:
- 5 Horsepower Motor: Provides powerful and efficient grinding for large volumes of food waste.
- Durable Construction: Designed for longevity in commercial settings.
- Large Capacity: Suitable for high-volume commercial kitchens and food service operations.
- Voltage: Operates on 208 Volts.
Setup and Installation
Important Safety Information: Installation should only be performed by a qualified electrician and plumber in accordance with all local codes and ordinances. Disconnect power before installation.
Pre-Installation Checklist:
- Ensure the installation area has adequate space for the disposer (Product Dimensions: 17.5 x 17.5 x 23.5 inches).
- Verify electrical supply is 208 Volts.
- Confirm plumbing connections are compatible and ready.
- Gather necessary tools (not included).
Installation Steps (Summary - Refer to full installation guide for detailed instructions):
- Mounting: Securely mount the disposer unit to the sink opening or cone assembly. Ensure the gasket is properly seated to prevent leaks.
- Plumbing Connections: Connect the drain line from the disposer to the facility's waste system. Ensure all connections are watertight. The disposer has a flow rate of 8 Gallons Per Minute.
- Electrical Wiring: Connect the disposer to the 208V electrical supply. This unit requires a dedicated circuit and proper grounding. Consult wiring diagrams provided with the full installation guide.
- Water Supply: Ensure a continuous cold water supply is available to the disposer during operation.
- Test: After installation, slowly turn on the water and then the disposer to check for leaks and proper operation.
Operating Instructions
The InSinkErator SS-500-28 is designed for continuous feed operation.
General Operation:
- Turn on Cold Water: Always turn on a strong flow of cold water before and during disposer operation. This helps flush food particles and keeps the grinding chamber cool.
- Activate Disposer: Press the red power button on the front of the unit to start the disposer.
- Feed Food Waste: Gradually feed food waste into the disposer opening. Avoid overloading the unit.
- Continue Water Flow: Allow the cold water to run for at least 15-30 seconds after the grinding sound stops to ensure all waste is flushed through the drain.
- Turn Off Disposer: Press the power button again to turn off the disposer.
Acceptable Waste Types:
The SS-500-28 is designed to handle most food waste, including:
- Vegetable scraps
- Fruit peels
- Small bones (poultry, fish)
- Coffee grounds
- Plate scrapings
Items to Avoid:
Do NOT put the following items into the disposer:
- Large bones (beef, pork)
- Fibrous materials (corn husks, artichokes, onion skins in large quantities)
- Grease, fats, or oils (pour down drain with hot water, not into disposer)
- Glass, metal, plastic, or rubber
- Chemicals or cleaning agents (other than those recommended for disposer cleaning)
Maintenance
Regular maintenance ensures optimal performance and extends the life of your disposer.
Daily/Weekly Maintenance:
- Clean Grinding Chamber: After each use, run cold water for 15-30 seconds to flush out any remaining food particles.
- Odor Control: Grind citrus peels (lemon, orange) with cold water to help freshen the disposer and drain.
- Exterior Cleaning: Wipe down the exterior of the unit with a damp cloth. Do not use abrasive cleaners.
Monthly Maintenance:
- Deep Clean: Fill the disposer with ice cubes and a cup of rock salt. Run cold water and turn on the disposer until the ice and salt are gone. This helps to scour the grinding elements.
- Check for Leaks: Periodically inspect plumbing connections for any signs of leaks.
Professional Servicing:
For any complex issues or internal component inspection, it is recommended to contact a qualified service technician.
Troubleshooting
Before attempting any troubleshooting, ensure the power to the disposer is disconnected at the circuit breaker.
| Problem | Possible Cause | Solution |
|---|---|---|
| Disposer does not start. | No power; jammed motor; thermal overload tripped. |
|
| Disposer hums but does not grind. | Jammed grinding plate. | Turn off power. Use a disposer wrench (or hex key) to free the grinding plate from the bottom center hole. Remove any foreign objects with tongs. |
| Leaks from disposer. | Loose plumbing connections; faulty gasket; cracked housing. |
|
| Unpleasant odors. | Food particles trapped in grinding chamber or drain. | Clean the disposer thoroughly (see Maintenance section). Grind citrus peels. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | SS-500-28 |
| Manufacturer | InSinkErator |
| Horsepower | 5 HP |
| Voltage | 208 Volts |
| Item Weight | 124 pounds |
| Product Dimensions (L x W x H) | 17.5 x 17.5 x 23.5 inches |
| Flow Rate | 8 Gallons Per Minute |
| Item Package Quantity | 1 |
| Batteries Required? | No |
| Date First Available | January 29, 2013 |
Warranty Information
InSinkErator products typically come with a limited warranty. For specific warranty terms and conditions applicable to your SS-500-28 Commercial Waste Disposer, please refer to the warranty card included with your product packaging or visit the official InSinkErator website. Retain your proof of purchase for warranty claims.
Customer Support
For technical assistance, parts, or service inquiries, please contact InSinkErator customer support. You can find contact information on the official InSinkErator website or through your authorized dealer.
Online Resources: www.insinkerator.com
When contacting support, please have your model number (SS-500-28) and date of purchase readily available.
