UGREEN USB 2.0 Active Extension Cable (Model 10321) - Instruction Manual

1. Product Overview

The UGREEN USB 2.0 Active Extension Cable is designed to extend the reach of your USB connections without signal degradation. This active repeater cable incorporates a signal booster chipset to ensure stable and reliable data transmission over longer distances, up to 10 meters. It is suitable for connecting various USB 2.0 peripheral devices to your computer or other host devices.

Key Features:

• Active Signal Amplification: Built-in FE1.1S signal booster chipset prevents data loss and transmission interference over extended lengths.
• High-Speed Data Transfer: Supports USB 2.0 data rates up to 480 Mbps.
• Wide Compatibility: Connects to a variety of USB devices including WLAN cards, WiFi receivers, printers, scanners, monitors, cameras, mice, keyboards, and USB flash drives.
• Durable Construction: Features oxygen-free copper wire core, triple shielding, gold-plated contacts, and ABS + PVC housings for enhanced durability and signal integrity.
• Daisy-Chain Capability: Multiple repeater cables can be connected in series for even greater extension, provided an active consumer device is used.

2. Package Contents

The package contains:

• One (1) UGREEN USB 2.0 Active Extension Cable (Model 10321)

3. Setup and Installation

The UGREEN USB 2.0 Active Extension Cable is designed for simple plug-and-play installation. No additional drivers are typically required for most operating systems.

Connection Steps:

1. Locate an available USB-A port on your computer, laptop, or other host device.
2. Connect the USB-A male end of the UGREEN extension cable into the USB-A port of your host device.
3. Connect your desired USB 2.0 peripheral device (e.g., printer, camera, mouse) to the USB-A female end of the UGREEN extension cable.
4. Ensure all connections are secure. Your operating system should automatically detect the connected device.

4. Operating Instructions

Once connected, the UGREEN USB 2.0 Active Extension Cable functions as a transparent extension of your existing USB connection. The active electronics within the cable ensure that the signal strength and data integrity are maintained, allowing your devices to operate as if they were directly connected to the host device.

Usage Notes:

• The cable supports a maximum data transfer rate of 480 Mbps, which is standard for USB 2.0.
• For optimal performance, ensure that the connected peripheral device does not exceed the power delivery capabilities of the host USB port, especially when daisy-chaining multiple extension cables.
• The active chipset is bus-powered, meaning it draws power directly from the USB port and does not require an external power adapter.

5. Maintenance and Care

To ensure the longevity and optimal performance of your UGREEN USB 2.0 Active Extension Cable, follow these maintenance guidelines:

• Storage: Store the cable in a cool, dry place away from direct sunlight and extreme temperatures. Avoid tightly coiling or bending the cable, especially near the connectors, to prevent internal damage.
• Cleaning: Use a soft, dry cloth to clean the cable and connectors. Do not use liquid cleaners or solvents, as these can damage the cable's insulation or internal components.
• Handling: Always grasp the connector housing when plugging or unplugging the cable. Avoid pulling directly on the cable itself, as this can strain the internal wires and lead to damage.
• Protection: Keep the cable away from sharp objects, heavy machinery, and areas where it might be stepped on or pinched.

6. Troubleshooting

If you encounter issues with your UGREEN USB 2.0 Active Extension Cable, refer to the following common troubleshooting steps:

Common Issues and Solutions:

• Device Not Recognized:
  • Ensure both ends of the extension cable are securely connected to the host device and the peripheral.
  • Try connecting the peripheral directly to the host device's USB port to confirm the peripheral is functional.
  • Test the extension cable with a different USB port on your host device.
  • If using multiple extension cables in a series, ensure the peripheral is an active consumer device or try reducing the number of chained cables.
• Slow Data Transfer or Choppy Video (for webcams):
  • Verify that your host device's USB port is functioning correctly.
  • Avoid connecting the extension cable through older or unpowered USB hubs, as this can lead to insufficient power or signal degradation. Connect directly to the computer's USB port if possible.
  • Ensure the peripheral device itself is not the cause of the slow transfer.
• Peripheral (e.g., Scanner) Not Functioning Correctly:
  • Some devices, particularly certain scanners or specialized equipment, may have specific power or timing requirements that are sensitive to extended cable lengths, even with active amplification.
  • Test the peripheral with a shorter, standard USB cable to confirm its functionality.
  • Consult the peripheral device's manual for any specific cable length recommendations.
• No Power to Peripheral:
  • Check if the host USB port is providing adequate power. Some high-power devices may require a powered USB hub even with an active extension cable.
  • Ensure the cable is not damaged.

7. Specifications

8. Warranty Information

UGREEN products are manufactured to high-quality standards. For specific warranty terms and conditions applicable to your region, please refer to the official UGREEN website or contact UGREEN customer support. Please retain your proof of purchase for warranty claims.

9. Support

For further assistance, technical support, or product inquiries, please visit the official UGREEN website at www.ugreen.com or contact their customer service department. Support resources such as FAQs and driver downloads may also be available online.