1. Introduction
The PetSafe Staywell Original Cat Flap provides your pet with the freedom to enter and exit your home as they please, eliminating the need to constantly open doors. This durable pet door is designed for easy installation in various door types and walls, offering a convenient solution for both you and your feline companion. This manual will guide you through the installation process, operation, maintenance, and provide troubleshooting tips to ensure optimal performance and longevity of your cat flap.
2. Product Overview
The PetSafe Staywell Original Cat Flap is constructed from durable PVC material and features a two-way locking mechanism. It is designed for small pets, specifically cats, weighing up to 7 kg. The flap includes a removable closing panel for added security and to restrict access when needed.
Image 1: PetSafe Staywell Original Small White Cat Flap. This image shows the complete cat flap unit in white, with the transparent flap slightly ajar, revealing the PetSafe logo.
Image 2: Dimensions of the PetSafe Staywell Original Cat Flap. This image illustrates the external dimensions of the cat flap: 23.6 cm height, 19.8 cm width, and the internal flap opening of 17.5 cm height and 15.2 cm width. It also indicates suitability for pets up to 7 kg.
3. Setup and Installation
The PetSafe Staywell Original Cat Flap is designed for straightforward DIY installation. It can be mounted on various surfaces including brick walls, wooden doors, metal doors, and PVC/uPVC doors. A cutting template and installation manual are included to assist with the process. For thicker doors or walls, an optional tunnel extension may be required (sold separately for small cat flaps).
3.1. Tools Required (Not Included):
- Drill
- Jigsaw or appropriate cutting tool for your door/wall material
- Screwdriver
- Pencil
- Measuring tape
3.2. Installation Steps:
- Choose Location: Select a suitable location on your door or wall, ensuring it is at an appropriate height for your pet.
- Apply Template: Use the provided cutting template to mark the opening on your door or wall.
- Cut Opening: Carefully cut the marked opening using the appropriate tools. Ensure the cut is clean and precise.
- Assemble Flap: Place the outer frame of the cat flap into the cut opening. If installing on a thick surface, use the optional tunnel extension to bridge the gap.
- Secure: Secure the inner and outer frames together using the provided screws. Ensure the flap is level and securely fastened.
- Test: Test the flap to ensure it swings freely and the locking mechanism operates correctly.
Image 3: Installation guidance for PetSafe Staywell Original Cat Flap. This image shows a table detailing installation types (non-metal doors, metal doors, walls) and the required cutting dimensions (18.5 cm x 15.8 cm). It explicitly states that installation on glass is not possible. A cat is shown using the installed flap in a wooden door.
Video 1: PetSafe Staywell Original Cat Flap Product Overview. This video demonstrates the components of the cat flap, including the main frame, the transparent flap, and the removable closing panel. It shows how the flap swings and how the closing panel is inserted and removed for security.
4. Operating Instructions
The PetSafe Staywell Original Cat Flap allows your pet to pass through freely. It features a simple locking mechanism to control access.
4.1. Free Access:
When the flap is unlocked, your pet can push through the transparent door to enter or exit. The magnetic catches help the flap return to a closed position, minimizing drafts.
4.2. Locking the Flap:
To restrict your pet's access or to prevent other animals from entering, insert the solid closing panel into the designated slots at the top of the flap. This panel will block the opening completely. Ensure the panel is fully inserted for maximum security.
Image 4: PetSafe Staywell Original Cat Flap features. This image highlights key features such as suitability for dogs and cats, a 2-way locking mechanism, a closing panel, and easy installation. The cat flap is shown in both brown and white colors.
5. Maintenance
Regular maintenance ensures the smooth operation and extends the lifespan of your PetSafe Staywell Original Cat Flap.
- Cleaning: Clean the flap and frame regularly with a damp cloth and mild soap. Avoid abrasive cleaners that could scratch the plastic.
- Check for Obstructions: Periodically check the flap for any debris, dirt, or ice that might prevent it from swinging freely or closing properly.
- Inspect for Wear: Examine the flap and hinges for any signs of wear or damage. If the flap becomes stiff or damaged, consider replacing it.
- Magnetic Seal: Ensure the magnetic strips on the flap and frame are clean and free of obstructions to maintain a good seal against drafts.
6. Troubleshooting
If you encounter issues with your cat flap, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Flap does not swing freely. | Debris in hinges, misaligned installation, or damaged flap. | Clean hinges. Check alignment and re-secure if necessary. Inspect for damage and replace if needed. |
| Drafts are coming through the flap. | Magnetic seal is dirty or weak, or flap is not closing completely. | Clean magnetic strips. Ensure no obstructions prevent full closure. Check for proper installation. |
| Pet is hesitant to use the flap. | Unfamiliarity, fear, or flap is too stiff. | Encourage your pet with treats. Temporarily tape the flap open to allow them to get used to the opening. Gradually lower the tape. Ensure the flap swings easily. |
| Screws are too long for installation. | Door/wall thickness is less than anticipated. | Trim the screws to the appropriate length or use shorter screws if available. |
7. Specifications
- Model Number: 715SGIFD
- Brand: PetSafe
- Color: White
- Material: Polyvinyl Chloride (PVC)
- Product Dimensions: 23.6 x 23.6 x 14.7 cm (External Frame)
- Flap Opening Dimensions: Approximately 17.5 cm (Height) x 15.2 cm (Width)
- Weight: 410 grams
- Maximum Pet Weight: Up to 7 kg
- Installation Type: Suitable for wooden, metal, PVC/uPVC doors and walls. Not suitable for glass.
- First Available Date: April 9, 2013
- Country of Origin: China
8. Warranty and Support
The PetSafe Staywell Original Cat Flap includes a 3-year manufacturer's warranty, ensuring quality and reliability.
For any questions, assistance, or troubleshooting not covered in this manual, please contact PetSafe customer support. Our pet product experts are available to help you from Monday to Friday.
Customer Service Number: 00 800 1818 2020
PetSafe has been a leader in pet behavior, containment, and lifestyle innovations for nearly 30 years, committed to helping pets and people live happily together.