1. Introduction
The AL-KO Jet 5000 Comfort garden pump is designed for efficient and comfortable water pumping from wells, ponds, or cisterns, ideal for watering gardens, lawns, and flowers, or for use with a garden shower. This powerful and energy-efficient pump is capable of transferring clear water over long distances with high pressure. Featuring a robust 1300 Watt motor, it operates quietly with a low noise level of up to 81 dB. The pump is built with quality components, including brass connections and stainless steel water-conducting parts, ensuring durability and reliable performance.

Figure 1: AL-KO Jet 5000 Comfort Garden Pump. This image shows the pump's red and black casing, integrated handle, and the clear pre-filter housing on the left side.
2. Safety Instructions
Please read and understand all safety instructions before operating the pump. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: Ensure the power supply matches the pump's specifications. Always connect the pump to a properly grounded outlet. Do not operate the pump with damaged cables or plugs. Never immerse the pump or its electrical components in water.
- Water Safety: This pump is designed for clear water only. Do not use it for flammable, corrosive, or explosive liquids. Ensure all connections are watertight to prevent leaks and electrical hazards.
- Personal Safety: Keep children and unauthorized persons away from the operating pump. Wear appropriate personal protective equipment if necessary.
- Overload Protection: The pump is equipped with overload protection. If the pump stops unexpectedly, disconnect it from the power supply and allow it to cool down before investigating the cause.
- Flow-Control System: The integrated Flow-Control system provides dry-run protection. Do not bypass or tamper with this safety feature.
3. Installation and Setup
Proper installation is crucial for the pump's performance and longevity.
- Placement: Place the pump on a stable, level surface, protected from direct sunlight and frost. Ensure adequate ventilation around the pump.
- Suction Line Connection: Connect a suction hose (minimum G 1' / 33.3 mm diameter) to the pump's suction inlet. Ensure the suction line is airtight to prevent air ingress, which can affect pump performance. The maximum suction height is 8 meters.
- Pressure Line Connection: Connect the pressure hose to the pump's outlet (G 1' / 33.3 mm). Ensure all connections are secure and leak-free.
- Priming the Pump: Before initial operation, the pump must be primed. Unscrew the priming plug (usually located on top of the pump housing) and fill the pump housing completely with water until it overflows. Replace the priming plug securely.
- Pre-filter: The integrated XXL pre-filter protects the pump from impurities. Ensure it is clean before operation. Refer to the maintenance section for cleaning instructions.
- Electrical Connection: Connect the pump to a suitable power outlet. Ensure the voltage and frequency match the pump's requirements.
4. Operation
Operating the AL-KO Jet 5000 Comfort pump is straightforward once properly installed and primed.
- Starting the Pump: After priming and connecting all hoses, plug the pump into the power outlet. The pump will start automatically.
- Monitoring: Observe the water flow and pressure. The pump's Jet system ensures quick commissioning.
- Dry-Run Protection: The effective Flow-Control system protects the pump from dry running. If the water source runs dry, the pump will automatically shut off to prevent damage.
- Stopping the Pump: To stop the pump, simply unplug it from the power outlet.
- Continuous Operation: The 1300 Watt motor is designed for low maintenance and is protected against overloads, allowing for reliable continuous operation within its specified limits.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your AL-KO pump.
- Pre-filter Cleaning: The patented XXL pre-filter should be regularly inspected and cleaned. To clean, unscrew the clear housing, remove the filter insert, rinse it thoroughly under running water, and reassemble. Ensure the O-ring is properly seated for a watertight seal.
- General Cleaning: Keep the pump exterior clean and free from dirt and debris. Do not use harsh chemicals or abrasive cleaners.
- Winterization: Before the first frost, completely drain the pump of all water to prevent damage from freezing. Disconnect all hoses and store the pump in a frost-free environment.
- Inspection: Periodically check all hoses and connections for wear, cracks, or leaks. Replace any damaged components immediately.
6. Troubleshooting
This section provides solutions to common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power supply; Overload protection activated; Motor seized | Check power connection and fuse; Allow pump to cool down; Contact service if motor is seized |
| Pump runs but no water flow | Pump not primed; Air in suction line; Suction height too high; Pre-filter clogged | Prime the pump; Check suction line for leaks; Reduce suction height; Clean pre-filter |
| Low pressure/flow rate | Partial air in suction line; Hoses kinked or too small; Pre-filter clogged; Impeller worn | Check suction line; Straighten hoses/use larger diameter; Clean pre-filter; Contact service for impeller replacement |
| Pump stops during operation | Dry-run protection activated (no water); Overload protection activated | Ensure continuous water supply; Allow pump to cool down and check for blockages |
If the problem persists after attempting these solutions, please contact AL-KO customer support.
7. Technical Specifications
Detailed technical data for the AL-KO Jet 5000 Comfort Garden Pump.
- Power: 1300 Watt
- Max. Suction Height: 8 m
- Max. Delivery Head: 50 m
- Max. Flow Rate: 4500 l/h
- Hydraulic System: 1 stage
- Pump Outlet Diameter: G 1' (33.3 mm)
- Dry-Run Protection: Yes (Flow-Control)
- Pre-filter: Yes (Integrated XXL)
- Dimensions (L x W x H): 47.6 x 20.8 x 35.0 cm
- Weight: Approx. 11 kg
- Material: Stainless Steel (water-conducting components)
- Power Source: Electric Cable
- Manufacturer: AL-KO
8. Warranty and Customer Support
For warranty claims, technical assistance, or spare parts, please contact AL-KO customer support or your authorized retailer.
- Warranty Information: Specific warranty terms and conditions may vary by region and retailer. Please refer to your purchase documentation or the official AL-KO website for detailed warranty information.
- Spare Parts: Information regarding the availability of specific spare parts is not directly provided in this manual. For spare parts inquiries, please contact AL-KO customer service with your product model and serial number.
- Contact AL-KO: Visit the official AL-KO website or refer to the contact information provided with your product packaging for support.





