Black Box Servtray Complete 19" 8-Port KVM Switching Module User Manual

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Black Box Servtray Complete 19" 8-Port KVM Switching Module. This device integrates a 19-inch LCD monitor, keyboard, and touchpad into a single 1U rack-mountable unit, designed for efficient control of multiple computers from a single console. It supports both USB and PS/2 connections for versatile compatibility.

Figure 1: Black Box Servtray Complete 19" 8-Port KVM Switching Module components.

The image displays the Black Box Servtray Complete unit, which includes a pull-out tray with an integrated 19-inch LCD monitor, a keyboard, and a touchpad. To the left, two rackmount rails are visible, along with a separate KVM switch module. This setup illustrates the complete system ready for rack installation and connection to multiple servers.

Safety Information

Please read all safety instructions carefully before installation and operation. Failure to follow these guidelines may result in damage to the equipment or personal injury.

• Ensure proper grounding for all connected equipment.
• Do not expose the device to moisture or extreme temperatures.
• Use only the power adapter supplied with the unit.
• Avoid blocking ventilation openings to prevent overheating.
• Disconnect power before cleaning or servicing the unit.

Setup and Installation

Package Contents

Verify that all items are present in the package:

• Black Box Servtray Complete KVM Console
• 8-Port KVM Switching Module
• Rackmount Rails (2)
• Power Adapter
• KVM Cables (USB and PS/2 compatible)
• User Manual (this document)

Rack Mounting

1. Attach the rackmount rails to the sides of the Servtray unit using the provided screws.
2. Slide the assembled unit into a standard 19-inch server rack.
3. Secure the front of the unit to the rack posts using appropriate rack screws.

Connecting Computers

The KVM switching module supports up to 8 computers with USB and PS/2 interfaces.

1. Connect the KVM cables from the KVM switching module to the respective USB/PS/2 keyboard, mouse, and VGA ports on each computer.
2. Connect the KVM switching module to the Servtray console using the dedicated KVM cable.
3. Plug the power adapter into the Servtray console and then into a power outlet.
4. Power on the Servtray console.

Operating Instructions

Powering On/Off

• To power on, ensure the power adapter is connected and press the power button on the front panel.
• To power off, press the power button again. It is recommended to shut down connected computers before powering off the KVM.

Switching Between Computers

The KVM module allows switching between connected computers using several methods:

• Front Panel Buttons: Press the numbered buttons on the KVM module's front panel corresponding to the desired computer port.
• Hotkeys: Use keyboard hotkey combinations (e.g., Scroll Lock + Scroll Lock + [Port Number]) to switch. Refer to the KVM module's specific documentation for exact hotkey sequences.
• OSD (On-Screen Display): Access the OSD menu by pressing a specific hotkey (e.g., Print Screen) and navigate using the arrow keys to select the desired computer.

LCD Display Adjustment

Use the OSD buttons located on the LCD panel to adjust display settings such as brightness, contrast, and resolution. The 19-inch LCD supports a maximum resolution of 1280 x 1024.

Maintenance

Regular maintenance ensures optimal performance and longevity of your Servtray KVM unit.

• Cleaning: Use a soft, dry cloth to clean the exterior surfaces. For the LCD screen, use a specialized screen cleaner and a microfiber cloth. Do not use abrasive cleaners or solvents.
• Ventilation: Ensure that the ventilation openings are clear of dust and debris to prevent overheating. Periodically clean vents with compressed air.
• Cable Management: Keep cables organized and free from kinks or excessive bending to prevent damage and ensure reliable connections.
• Firmware Updates: Check the Black Box website periodically for any available firmware updates for the KVM switching module. Follow the provided instructions for any update procedures.

Troubleshooting

This section addresses common issues you might encounter with the Servtray KVM unit.

If the problem persists after attempting these solutions, please contact Black Box technical support.

Specifications

Warranty Information

Black Box products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official Black Box website. Keep your proof of purchase for warranty claims.

Protection plans are also available for extended coverage:

• 3-Year Protection Plan
• 4-Year Protection Plan

Support and Contact

For technical assistance, product inquiries, or support, please contact Black Box customer service:

• Manufacturer: BLACK BOX NETWORK SERVICES
• Website: www.blackbox.com (Note: This is a placeholder URL, please refer to official documentation for the correct support website.)
• Phone: Refer to the Black Box website for regional contact numbers.

When contacting support, please have your model number (KVT419A-8UV-R2) and serial number ready.