1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Volkswagen Door Lock Actuator Motor, part number 3B4-839-015AP. This component is designed to restore proper locking and unlocking functionality to your vehicle's door.
2. Safety Information
Always prioritize safety when working on your vehicle. Failure to follow these guidelines may result in injury or damage to the vehicle.
- Disconnect the Battery: Before beginning any electrical work, disconnect the vehicle's negative battery terminal to prevent electrical shock or short circuits.
- Wear Protective Gear: Always wear appropriate personal protective equipment, including safety glasses and gloves.
- Use Correct Tools: Ensure you have the proper tools for the job. Refer to your vehicle's service manual for specific tool requirements.
- Professional Assistance: If you are unsure about any step or lack the necessary experience, consult a qualified automotive technician.
- Secure the Vehicle: Ensure the vehicle is on a level surface and properly supported if lifting is required.
3. Package Contents
Verify that all components are present before beginning installation:
- 1x Volkswagen Door Lock Actuator Motor (Part Number: 3B4-839-015AP)
4. Compatibility
This door lock actuator motor (Part Number 3B4-839-015AP) is an original equipment manufacturer (OEM) part designed for specific Volkswagen vehicles. It is commonly compatible with various Volkswagen models, including certain years of the Jetta and GTI. Always verify compatibility with your vehicle's specific make, model, and year using the provided part number before installation.
5. Installation Instructions
The following steps outline the general procedure for replacing a door lock actuator. Specific details may vary depending on your vehicle model. Refer to your vehicle's service manual for precise instructions.
- Prepare the Vehicle: Park the vehicle on a level surface, engage the parking brake, and disconnect the negative terminal of the battery.
- Remove the Door Panel: Carefully remove the interior door panel. This typically involves removing screws hidden under trim pieces, window switch panels, or door handles, then prying the panel off using a trim removal tool.
- Access the Actuator: Depending on the vehicle, you may need to remove the window regulator or other internal components to gain access to the door lock actuator.
- Disconnect Wiring and Rods: Disconnect the electrical connector(s) from the old actuator. Carefully detach any mechanical rods or cables connected to the door handle and lock mechanism. Note their positions for reassembly.
- Remove the Old Actuator: Unbolt the old door lock actuator from its mounting points within the door frame.
- Install the New Actuator: Position the new Volkswagen Door Lock Actuator Motor (3B4-839-015AP) into place and secure it with the mounting bolts.
- Reconnect Wiring and Rods: Reattach all mechanical rods and cables to the new actuator, ensuring they are correctly seated and operate smoothly. Connect the electrical connector(s).
- Test Functionality (Preliminary): Before reinstalling the door panel, reconnect the battery and test the door lock and unlock functions using the vehicle's controls. Ensure all functions operate correctly.
- Reinstall Door Panel: Disconnect the battery again. Reinstall any removed internal components, then carefully reattach the interior door panel, ensuring all clips and screws are secured.
- Final Test: Reconnect the battery. Test the door lock and unlock functions, as well as the interior and exterior door handles, to confirm proper operation.

Image 1: Front view of the Volkswagen Door Lock Actuator Motor, showing its primary housing and connection points.

Image 2: Rear view of the actuator, highlighting the electrical connector and mounting tabs.

Image 3: Side view of the actuator, displaying the mechanical linkage points and internal components.

Image 4: An alternative perspective of the actuator, providing a comprehensive view of its design.
6. Operating Instructions
The Volkswagen Door Lock Actuator Motor operates automatically in conjunction with your vehicle's central locking system. Once installed, it will respond to commands from:
- The vehicle's remote key fob.
- The interior door lock/unlock switch.
- The manual key cylinder (if applicable).
Ensure that all doors lock and unlock smoothly and consistently after installation. If any door exhibits unusual behavior, refer to the troubleshooting section.
7. Maintenance
The Volkswagen Door Lock Actuator Motor is a sealed unit and does not require routine maintenance. To ensure its longevity and proper function:
- Keep Door Interior Dry: Prevent excessive moisture from entering the door cavity, as this can affect electrical components.
- Avoid Harsh Chemicals: Do not use harsh cleaning agents directly on the actuator or its wiring.
- Regular Vehicle Inspections: During routine vehicle maintenance, ensure that door mechanisms operate smoothly and without excessive force.
8. Troubleshooting
If you encounter issues after installing the door lock actuator, consult the table below for common problems and potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Door does not lock or unlock. | Loose electrical connection, faulty wiring, incorrect installation of mechanical rods. | Check electrical connector for secure fit. Verify mechanical rods are properly attached and move freely. Inspect wiring for damage. |
| Intermittent locking/unlocking. | Weak battery in key fob, intermittent electrical connection, binding mechanical components. | Replace key fob battery. Re-check electrical connections. Lubricate door latch mechanisms if stiff. |
| Actuator makes noise but door doesn't lock/unlock. | Mechanical rod disconnected or bent, internal gear failure (rare for new part). | Re-inspect mechanical rod connections. If problem persists, professional diagnosis may be required. |
| Door panel does not fit correctly after reassembly. | Improper alignment of clips or screws, obstruction. | Carefully remove and re-align the door panel, ensuring all clips engage and screws are tightened without overtightening. Check for any wires or components obstructing the panel. |
If troubleshooting steps do not resolve the issue, it is recommended to consult a certified Volkswagen service technician.
9. Specifications
Key specifications for the Volkswagen Door Lock Actuator Motor 3B4-839-015AP:
| Feature | Detail |
|---|---|
| Manufacturer | Volkswagen |
| Brand | Volkswagen |
| Model | Door Lock Actuator Motor |
| Item Weight | 1.19 pounds |
| Package Dimensions | 7.5 x 5.7 x 4.4 inches |
| Item Model Number | 3B4-839-015AP |
| Manufacturer Part Number | 3B4-839-015AP |
| OEM Part Number | 3B4 839 015 AP |
| Date First Available | October 30, 2012 |
10. Warranty Information
This Volkswagen Door Lock Actuator Motor is covered by the manufacturer's standard warranty. The specific terms and duration of the warranty may vary. Please retain your proof of purchase for warranty claims. For detailed warranty information, refer to the documentation provided with your purchase or contact an authorized Volkswagen dealer.
11. Customer Support
For technical assistance, installation questions, or warranty inquiries, please contact your authorized Volkswagen service center or the retailer from whom you purchased this product. When contacting support, please have your vehicle's VIN (Vehicle Identification Number) and the part number (3B4-839-015AP) readily available.





