Introduction
This manual provides essential information for the proper use, maintenance, and troubleshooting of your Exergen TemporalScanner Infrared Thermometer. This device is designed for accurate measurement of arterial (core) temperature, offering a reliable alternative to traditional oral, rectal, and tympanic methods.
The Exergen TemporalScanner, model 124275S, is a clinical-grade instrument widely used in professional healthcare settings due to its precision and ease of use.
Product Overview

Figure 1: Exergen TemporalScanner Infrared Thermometer. The image displays the device with its sensor head, main body, and digital display showing "37.4". A label on the device indicates "Dirty lens = low temps" and provides instructions to "Clean center lens every two weeks with Q-tip and alcohol."
The Exergen TemporalScanner measures temperature by scanning the temporal artery on the forehead. Key features include:
- Measures arterial (core) temperature, which is comparable to rectal temperature and approximately 0.8°F (0.4°C) higher than oral temperatures.
- Rugged and reliable construction, designed for durability in various environments.
- Chemically resistant materials allow for thorough disinfection.
- Digital display for clear temperature readings.
Setup
Battery Installation
The Exergen TemporalScanner requires one 9V battery for operation. To install or replace the battery:
- Locate the battery compartment cover, typically on the back or bottom of the device.
- Open the compartment cover.
- Insert a new 9V battery, ensuring correct polarity (+/-).
- Close the battery compartment cover securely.
Initial Inspection
Before first use, inspect the device for any visible damage. Ensure the sensor lens is clean and free of debris. Refer to the Maintenance section for cleaning instructions.
Operating Instructions
For accurate temperature measurement, follow these steps:
- Positioning: Place the sensor head gently on the center of the forehead, midway between the eyebrow and the hairline.
- Activate Scan: Press and hold the scan button (often a large, prominent button on the device body).
- Scan Motion: While holding the button, slowly slide the thermometer straight across the forehead to the hairline, then lift it off the forehead.
- Read Temperature: Release the scan button. The temperature reading will be displayed on the LCD screen.
Note: For optimal accuracy, ensure the skin is dry and free of obstructions like hair or sweat. If the patient is sweating, scan behind the earlobe on the neck for a more accurate reading.
Maintenance
Cleaning the Sensor Lens
A dirty sensor lens can lead to inaccurate or low temperature readings. It is recommended to clean the center lens every two weeks, or more frequently if needed.
- Gently clean the center of the lens with a cotton swab (Q-tip) moistened with rubbing alcohol.
- Allow the lens to air dry completely before using the thermometer.
General Cleaning and Disinfection
The device is made of chemically resistant materials, allowing for effective disinfection.
- Wipe the exterior of the thermometer with a soft cloth dampened with a mild disinfectant solution or rubbing alcohol.
- Do not immerse the thermometer in liquid.
- Avoid using abrasive cleaners or solvents that could damage the device.
Storage
Store the thermometer in a clean, dry place at room temperature, away from direct sunlight and extreme temperatures.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Inaccurate or Low Readings | Dirty sensor lens; improper scanning technique; patient sweating. | Clean the sensor lens as per Maintenance section. Ensure proper scanning technique. If sweating, scan behind the earlobe. |
| No Display/Device Not Turning On | Dead or improperly installed battery. | Replace the 9V battery, ensuring correct polarity. |
| Error Message on Display | Device malfunction or environmental issue. | Refer to the specific error code in the full product manual (if available) or contact customer support. Try re-scanning. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | 124275S |
| Brand | Exergen |
| Display Type | Digital |
| Power Source | 1 x 9V Battery (required) |
| Special Feature | High Accuracy |
| Color | White |
| Outer Material | Plastic |
| Included Components | Thermometer, battery, sample covers |
| Connectivity Technology | Bluetooth |
| Package Dimensions | 9.45 x 6.65 x 2.83 inches |
| Item Weight | 7.51 ounces |
| Manufacturer | Exergen |
Warranty and Support
Warranty Information
The Exergen TemporalScanner is protected by a LIFETIME WARRANTY, reflecting the manufacturer's confidence in its rugged and reliable construction.
Customer Support
For further assistance, technical support, or warranty claims, please contact Exergen customer service. Refer to the official Exergen website or product packaging for the most current contact information.





