1. Important Safety Information
Please read all instructions before using this appliance to ensure proper operation and to prevent injury or damage. Keep this manual for future reference.
- This appliance is intended for household use only.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Ensure proper ventilation around the unit. Avoid placing the unit in an enclosed cabinet without adequate airflow, as this can impair cooling performance and potentially damage the unit.
- Do not damage the refrigerant circuit.
- This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
2. Product Overview
The NewAir AW-320ED is a 32-bottle dual-zone thermoelectric wine cooler designed to store both red and white wines at their optimal temperatures. Its thermoelectric cooling system operates quietly with minimal vibration, protecting wine sediment. The unit features two separate compartments, each with independent temperature control, digital displays, and cool blue LED interior lighting. The tempered glass doors offer UV protection, and the chrome-plated wire shelves are adjustable for convenient bottle loading.

Figure 2.1: Front view of the NewAir AW-320ED Dual-Zone Wine Cooler with doors open. The cooler features two distinct temperature zones, each illuminated by blue LED lights, showcasing wine bottles on chrome shelves.
3. Unpacking and Installation
3.1 Unpacking
- Carefully remove the outer packaging. It is recommended to open the bottom of the boxes, cut any plastic straps, remove the bottom protective foam, and then gently lift the boxes upwards to remove the unit.
- Inspect the unit for any shipping damage. If damage is found, contact your retailer immediately.
- Remove all internal packing materials, including foam and tape.
3.2 Placement
- Place the wine cooler on a flat, solid surface that can support its weight when fully loaded.
- Ensure there is adequate ventilation around the unit. Allow at least 3 inches of space on the sides and back, and 2 inches on top, for proper heat dissipation. Avoid placing the unit in a confined space like a closed cabinet, as this can hinder cooling performance.
- Keep the unit away from direct sunlight and heat sources (e.g., stoves, heaters).
- This is a freestanding unit and is not designed for built-in installation.
3.3 Leveling
The unit must be level for optimal performance. Adjust the leveling feet at the bottom of the unit by turning them clockwise or counter-clockwise until the cooler is stable and level.
3.4 Handle Installation
Attach the chrome handles to the doors using the provided screws. Ensure they are securely fastened.
3.5 Initial Power-On
After placement and leveling, allow the unit to stand upright for at least 2-4 hours before plugging it into a power outlet. This allows the cooling system fluids to settle. Plug the unit into a dedicated 120V AC outlet.

Figure 3.1: Front view of the wine cooler with a ruler indicating its approximate height, useful for planning placement.
4. Operating Instructions
The NewAir AW-320ED features independent temperature controls for each zone, allowing you to store different types of wine at their ideal serving or aging temperatures.
4.1 Powering On/Off
To turn the unit on or off, press and hold the power button located on the control panel for approximately 3 seconds.
4.2 Setting Temperature
- Each zone has its own digital display and temperature adjustment buttons (up/down arrows).
- Press the up or down arrow buttons to increase or decrease the desired temperature for that specific zone. The temperature range is 46°F to 66°F (8°C to 18°C).
- The display will show the set temperature, then revert to showing the actual internal temperature of the zone.
- To switch between Celsius and Fahrenheit, press the '°C/°F' button.
4.3 LED Interior Lighting
Each zone has an independent LED light button (light bulb icon) on the control panel. Press this button to turn the blue LED interior light on or off for that zone. The lights are designed to illuminate your collection without emitting heat.
4.4 Loading Bottles
- The unit comes with 14 chrome-plated wire shelves. These shelves are designed to hold standard 750ml wine bottles.
- For larger or irregularly shaped bottles, you may need to remove one or more shelves to create adequate space. The shelves can be easily pulled out by pivoting one side and lifting.
- Ensure bottles are placed securely to prevent rolling or damage.

Figure 4.1: Interior view of the wine cooler demonstrating how larger bottles can be accommodated by removing or adjusting shelves.
Video 4.1: Official product video demonstrating the features and operation of the NewAir AW-320ED wine cooler, including temperature setting and bottle placement.
5. Care and Maintenance
5.1 Cleaning
- Exterior: Clean the exterior surfaces with a soft cloth and mild detergent. Avoid abrasive cleaners or solvents.
- Interior: Unplug the unit before cleaning. Wipe the interior with a soft cloth dampened with a solution of baking soda and water (2 tablespoons of baking soda to 1 quart of water). Rinse with clean water and dry thoroughly.
- Shelves: The chrome-plated wire shelves can be removed and washed with mild soap and water. Dry completely before returning them to the unit.
5.2 Defrosting
The NewAir AW-320ED features an automatic defrost system, minimizing the need for manual defrosting. If excessive frost builds up, unplug the unit and allow it to defrost naturally with the doors open. Clean and dry the interior before plugging it back in.
6. Troubleshooting
Before contacting customer service, please review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not operate | No power to the unit. | Check if the power cord is securely plugged in. Verify the power outlet is functional. |
| Unit is not cooling sufficiently | Temperature setting is too high; poor ventilation; door not closed properly; excessive door openings; ambient temperature is too high. | Adjust temperature setting lower. Ensure adequate clearance around the unit for ventilation. Check door seal and ensure doors are fully closed. Minimize door openings. Unit performance may be affected by high ambient temperatures. |
| Temperature inconsistencies | Natural temperature variations within the unit; external heat sources. | Minor temperature variations (2-3 degrees) are normal. Ensure the unit is not exposed to direct sunlight or other heat sources. |
| Excessive noise | Unit is not level; fan operation. | Adjust leveling feet to ensure the unit is stable. Thermoelectric units are generally quiet, but fan operation for cooling is normal. |
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | AW-320ED |
| Brand | NewAir |
| Capacity | 32 Bottles / 3.4 Cubic Feet |
| Configuration | Side-by-Side |
| Color | Black |
| Installation Type | Freestanding |
| Number of Doors | 2 |
| Defrost System | Automatic |
| Voltage | 120 Volts |
| Cooling Method | Thermoelectric |
| Number Of Shelves | 14 |
| Adjustable Temperature Control | Yes |
| Door Material Type | Tempered Glass |
| Item Weight | 69 Pounds |
| Included Components | Wine Cooler |
| UPC | 722651302080, 854001004501 |
8. Warranty and Customer Support
8.1 Warranty Information
This NewAir AW-320ED wine cooler comes with a 1 Year Limited Warranty. Please refer to your purchase documentation or the manufacturer's official website for full terms and conditions of the warranty.
8.2 Customer Support
For technical assistance, warranty claims, or general inquiries, please contact NewAir customer support. Contact details can typically be found on the manufacturer's website or in your product packaging.