1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Microsoft LifeCam Cinema webcam. Please read this manual carefully before using the product to ensure optimal performance and longevity.
2. What's in the Box
- Microsoft LifeCam Cinema Webcam
- USB Cable
- User Manual (this document)
- Carrying Case

Image: The Microsoft LifeCam Cinema webcam, featuring its cylindrical design and flexible stand.
3. Setup Guide
3.1 System Requirements
- Operating System: Microsoft Windows (10, 8.1, 8, 7) or Mac
- Hardware Platform: Laptop or Desktop PC with available USB port
3.2 Connecting the Webcam
- Unpack the Microsoft LifeCam Cinema webcam and its USB cable from the box.
- Connect the USB cable from the webcam to an available USB port on your computer.
- Position the webcam on top of your monitor, laptop screen, or a flat surface using its flexible stand. The stand is designed to securely grip various surfaces without scratching.
3.3 Driver Installation
Upon connecting the webcam, your operating system (Windows 7 and newer) should automatically detect the device and install the necessary basic drivers. No manual software installation is typically required for basic functionality.
Note: If automatic driver installation fails or you wish to access advanced features, visit the official Microsoft support website for the latest drivers and software for the LifeCam Cinema model H5D-00013.
4. Operating Instructions
4.1 Video Calling and Recording
The Microsoft LifeCam Cinema supports 720p HD video chat and recording. It is compatible with popular video conferencing applications such as Microsoft Teams and Zoom.
- TrueColor Technology with Face Tracking:
- High Precision Glass Element Lens:
This feature automatically adjusts exposure for bright and colorful video, even in varying lighting conditions. Face tracking helps keep your face in focus.
Ensures sharp image quality. The webcam features auto-focus, though manual focus options may be available through software settings.

Image: The Microsoft LifeCam Cinema webcam, highlighting its compatibility with communication platforms.
4.2 Audio Features
The built-in microphone features noise-cancelling technology for clear audio capture, reducing background distractions during calls or recordings. Ensure your application's audio settings are configured to use the LifeCam Cinema's microphone.
4.3 360° Rotation
The webcam head can rotate 360 degrees, allowing for flexible positioning and framing without needing to move the entire device or your computer.
5. Maintenance
To ensure the longevity and optimal performance of your Microsoft LifeCam Cinema, follow these simple maintenance guidelines:
- Cleaning the Lens: Gently wipe the lens with a soft, lint-free cloth. For stubborn smudges, slightly dampen the cloth with a lens cleaning solution. Avoid abrasive materials or harsh chemicals.
- Cleaning the Body: Use a dry or slightly damp soft cloth to clean the exterior of the webcam.
- Cable Care: Avoid bending or tugging the USB cable excessively, especially near the connection points, as this can damage internal wires.
- Storage: When not in use, store the webcam in its carrying case or a clean, dry place away from extreme temperatures and direct sunlight.
6. Troubleshooting
6.1 Image Quality Issues
- Blurry or Out of Focus Image: The webcam has auto-focus. If it frequently hunts for focus, ensure there is adequate lighting. Check your video conferencing software settings for manual focus options if available.
- Dark or Poorly Lit Video: TrueColor Technology should adjust for lighting. Ensure your environment is sufficiently lit. Avoid strong backlighting.
- Laggy or Blocky Video: This can occur in very low light conditions or with a slow internet connection. Ensure sufficient bandwidth for video calls.
6.2 Audio Issues
- No Sound or Low Volume: Verify that the Microsoft LifeCam Cinema microphone is selected as the input device in your computer's sound settings and in your video conferencing application. Check microphone volume levels.
- Audio Cutting In/Out: Ensure the USB connection is secure. Try a different USB port. This can sometimes be related to software conflicts; restarting the application or computer may resolve it.
6.3 Connectivity Issues
- Webcam Not Detected: Ensure the USB cable is firmly connected to both the webcam and the computer. Try a different USB port. Restart your computer.
- Driver Problems: If the webcam is not recognized or functions incorrectly, try uninstalling and reinstalling the drivers. Refer to the Microsoft support website for specific instructions for your operating system.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Microsoft |
| Model Number | H5D-00013 |
| Max Screen Resolution | 720p HD |
| Video Capture Resolution | 720p |
| Rear Webcam Resolution | 12 MP (Note: This might refer to still image capture, not video) |
| Connectivity Technology | USB |
| Operating System Compatibility | Microsoft Windows (10, 8.1, 8, 7), Mac |
| Item Weight | 3.36 ounces |
| Product Dimensions (LxWxH) | 2.2 x 1.81 x 1.58 inches |
| Color | Black |
| Photo Sensor Technology | CMOS |
| First Available Date | September 18, 2012 |
8. Warranty and Support
8.1 Warranty Information
This product is manufactured by Microsoft. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Microsoft support website. Standard warranty typically covers manufacturing defects for a specified period from the date of purchase.
8.2 Technical Support
For technical assistance, driver downloads, or further troubleshooting, please visit the official Microsoft support website or contact Microsoft customer service. Have your product model number (H5D-00013) and purchase information ready when seeking support.
You may also consider purchasing extended protection plans for additional coverage:
- 2-Year Protection Plan
- 3-Year Protection Plan
- Complete Protect (monthly plan covering eligible past and future purchases)
Note: Protection plans are offered by third-party providers and are subject to their terms and conditions.





