Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your DIRECTV HR24 High Definition Digital Video Recorder (HD DVR) Satellite Receiver. Please read this manual thoroughly before using your device to ensure optimal performance and to understand all features.
Package Contents
Verify that all items are present in your package:
- DIRECTV HR24 HD DVR Satellite Receiver
- DIRECTV Remote Control
- Power Cord
- HDMI Cable
- Coaxial Cable (4 feet)
- AA Batteries (for remote control)
Image: The DIRECTV HR24 HD DVR Satellite Receiver, a black rectangular unit, is shown with its power cord and a white remote control, still in its plastic packaging, resting on top. The receiver features front panel buttons for power, guide, menu, record, and a central select button, along with resolution indicators.
Setup
1. Connecting the Receiver
- Power Off: Ensure your television and any other connected devices are powered off before beginning.
- Satellite Dish Connection: Connect the coaxial cable from your satellite dish to the "SAT IN" port on the back of the HR24 receiver.
- Video Connection (HDMI): For high-definition video and audio, connect one end of the HDMI cable to the "HDMI OUT" port on the HR24 receiver and the other end to an available HDMI input on your television.
- Alternative Video Connection (RF Analog): If your TV does not have an HDMI input, connect a coaxial cable from the "RF OUT" port on the HR24 receiver to the "ANT/CABLE IN" port on your television. Note that this connection will provide standard definition video.
- Audio Connection (Surround Sound): If you are using an external audio receiver for surround sound, connect an optical audio cable from the "OPTICAL AUDIO OUT" port on the HR24 to your audio receiver.
- Power Connection: Connect the power cord to the "POWER" input on the HR24 receiver, then plug the other end into a wall outlet.
- USB Devices: The HR24 features two USB ports for connecting compatible accessories.
2. Initial Setup and Activation
- Power On: Turn on your television and the HR24 receiver.
- Select Input: Use your TV remote to select the correct input source (e.g., HDMI 1, HDMI 2, or TV/Antenna if using RF).
- On-Screen Guide: Follow the on-screen instructions to complete the initial setup, which may include language selection, satellite signal acquisition, and remote control pairing.
- Activation: You may need to contact DIRECTV customer service to activate your receiver and subscription. Have your account information and the receiver's access card number ready.
Operating Instructions
Basic Functions
- Power: Press the POWER button on the front panel or remote to turn the receiver on or off.
- Guide: Press the GUIDE button to access the program guide.
- Menu: Press the MENU button to access system settings and features.
- Record: Press the REC button to record the current program.
- Select: Use the directional arrows and SELECT button to navigate menus and confirm selections.
- Resolution: The RES button on the front panel cycles through available display resolutions (480i, 480p, 720p, 1080i, 1080p).
DVR Features
- Recording Programs: While watching a program, press REC on the remote. To schedule a recording from the guide, highlight the program and press REC.
- Playback: Access recorded programs via the "List" button on your remote.
- Pause Live TV: The HR24 automatically buffers live TV, allowing you to pause and rewind.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the receiver. Do not use liquid cleaners or abrasive materials.
- Ventilation: Ensure the receiver has adequate ventilation. Do not block ventilation openings or place the receiver in an enclosed space without airflow.
- Software Updates: The receiver automatically receives software updates from DIRECTV. Do not power off the receiver during an update.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No picture or sound | Incorrect input selected on TV; loose cables; receiver not powered on. | Verify TV input; check all cable connections (HDMI, coaxial, power); ensure receiver is powered on. |
| Remote control not working | Dead batteries; remote not paired with receiver; line of sight blocked. | Replace batteries; re-pair remote (refer to DIRECTV remote manual); ensure no obstructions between remote and receiver. |
| Poor signal quality | Satellite dish misalignment; loose coaxial cable connection. | Check coaxial cable connection to receiver and wall; contact DIRECTV for satellite dish alignment assistance if needed. |
| Cannot record programs | Hard drive full; receiver not activated; satellite signal issues. | Delete old recordings; ensure receiver is activated; check signal quality. Note: Recording while watching something else is not supported with roaming satellite signals (e.g., in an RV). |
Specifications
- Model: HR24
- Brand: DIRECTV
- Connectivity Technology: HDMI
- Total USB Ports: 2
- Audio Output Mode: Surround
- Analog Video Output: RF
- Dimensions (Approximate): 15.7 x 10.2 x 3.6 inches
- Weight (Approximate): 7.04 pounds
- Power: Requires 2 AA batteries for remote control.
Warranty and Support
For warranty information and technical support, please refer to the documentation provided by DIRECTV at the time of purchase or visit the official DIRECTV support website. Contact DIRECTV customer service for assistance with activation, service issues, or advanced troubleshooting.
Note: This receiver is designed for stationary use with a fixed satellite dish. Functionality, especially recording, may be limited or unavailable when used with roaming satellite signals (e.g., in an RV or motorhome).
