Paradox 3700774005436
Paradox TM50 5" Touchscreen Keypad User Manual
Model: 3700774005436
Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Paradox TM50 5" Touchscreen Keypad. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
The Paradox TM50 is a 5-inch (12 cm) touchscreen keypad designed for security systems. It is compatible with Winload software and features a micro SD card slot for system upgrades and photo display. The keypad is available in white or black and offers control over 8 Programmable Outputs (PGMs). It also includes an integrated temperature sensor.
Safety Information
Always adhere to the following safety guidelines to prevent damage to the device or injury to personnel:
- Installation: Installation should only be performed by qualified personnel in accordance with local electrical codes and regulations.
- Power Source: Ensure the power source matches the specifications outlined in this manual. Disconnect power before performing any maintenance or installation.
- Environment: Do not expose the keypad to extreme temperatures, humidity, or direct sunlight. Avoid placing it near sources of strong electromagnetic interference.
- Cleaning: Use a soft, dry cloth for cleaning. Do not use liquid or aerosol cleaners.
- Modifications: Do not attempt to open or modify the keypad. Unauthorized modifications will void the warranty and may cause damage.
Product Overview
The Paradox TM50 Touchscreen Keypad offers an intuitive interface for managing your security system. Key features include:
- 5-inch (12 cm) high-resolution touchscreen display.
- Micro SD card slot for firmware upgrades and custom photo backgrounds.
- Control of up to 8 Programmable Outputs (PGMs).
- Integrated temperature sensor.
- Winload software compatibility.
- Available in white and black finishes.

Figure 1: Paradox TM50 5-inch Touchscreen Keypad. The screen displays a graphical representation of a floor plan, indicating various security zones with their current status (closed, open, or trouble) using color-coded icons. Navigation arrows and zone filters are visible on the left side of the screen. The keypad itself is white with a sleek design.
Setup
Follow these steps for initial setup of your Paradox TM50 keypad:
- Mounting: Choose a suitable location for mounting the keypad, typically near an entry/exit point. Ensure the surface is flat and stable. Use the provided mounting screws to secure the keypad to the wall.
- Wiring: Connect the keypad to the control panel using appropriate wiring. Refer to your control panel's manual for specific wiring diagrams. Ensure all connections are secure and correctly polarized. The keypad uses a wired connection.
- Power Connection: Once wiring is complete, connect the power supply to the control panel. The keypad will power on and initiate its boot sequence.
- Initial Configuration:
- Upon first power-up, the keypad may prompt you to set the language, date, and time. Follow the on-screen instructions.
- If applicable, insert a micro SD card into the designated slot for firmware updates or custom images.
- Access the system programming menu (consult your control panel manual for the master code) to integrate the keypad with your security system.
- Testing: After configuration, perform a full system test to ensure the keypad communicates correctly with the control panel and all functions are operational.
Operating Instructions
The TM50 keypad provides an intuitive touchscreen interface for daily operations.
Arming and Disarming
- To Arm: From the home screen, select the "Arm" icon. Choose your desired arming mode (e.g., Stay, Away, Night) and enter your user code.
- To Disarm: Select the "Disarm" icon and enter your user code.
Zone Status
The keypad displays the status of all security zones. Green indicates closed, yellow indicates trouble, and red indicates open. You can view detailed zone information by tapping on the zone icons or navigating through the zone list.
PGM Control
The TM50 allows control of up to 8 Programmable Outputs (PGMs). These can be used to control lights, garage doors, or other automated devices connected to your security system.
- Navigate to the PGM control menu.
- Select the PGM you wish to activate or deactivate.
- Confirm your selection.
System Settings
Access system settings to adjust display brightness, sound volume, date/time, and other user preferences. A master code is required to access certain advanced settings.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your Paradox TM50 keypad.
- Cleaning: Wipe the touchscreen and keypad surface with a soft, lint-free cloth. For stubborn smudges, slightly dampen the cloth with water. Do not use abrasive cleaners, solvents, or spray directly onto the keypad.
- Firmware Updates: Periodically check for firmware updates from Paradox. Updates can be applied via the micro SD card slot. Refer to the Paradox website or your installer for the latest firmware and update instructions.
- System Checks: Regularly test your security system, including the keypad's functionality, to ensure all components are working correctly.
Troubleshooting
This section addresses common issues you might encounter with your Paradox TM50 keypad.
| Problem | Possible Cause | Solution |
|---|---|---|
| Keypad not powering on. | No power from control panel; loose wiring. | Check power supply to the control panel. Verify all wiring connections between the keypad and control panel are secure. |
| Touchscreen unresponsive. | Temporary software glitch; excessive dirt on screen. | Perform a soft reset (if available, consult control panel manual). Clean the screen with a soft, dry cloth. If issue persists, contact technical support. |
| Incorrect zone status displayed. | Zone sensor issue; communication problem. | Check the physical sensor for the affected zone. Verify wiring. Consult your security system installer. |
| Cannot arm/disarm system. | Incorrect user code; system trouble condition. | Ensure you are entering the correct user code. Check the keypad for any displayed trouble conditions (e.g., open zones, low battery). Resolve trouble conditions before attempting to arm. |
If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact Paradox technical support or your authorized installer.
Specifications
| Feature | Detail |
|---|---|
| Brand | Paradox |
| Model Number | 3700774005436 |
| Display | 5-inch (12 cm) Touchscreen |
| Connectivity Technology | Wired (USB connection type mentioned, but primarily wired for security system) |
| Compatible Devices | Laptop (for Winload software connection), Security Control Panels |
| Special Features | Rechargeable (likely refers to system battery backup), Integrated Temperature Sensor, Micro SD Card Support |
| Keyboard Description | Compact, membrane, wired, customizable (virtual keypad) |
| Number of Keys | 8 (refers to PGM control or virtual keys) |
| Keyboard Backlight Color Management | Single Color |
| Product Dimensions (L x W x H) | 12.4 x 8.1 x 1.6 cm |
| Included Components | Micro SD Card |
| Power Source | Wired |
| Available Colors | White (W), Black (B), with additional colors (Red, Green, Purple, Blue) available for bulk orders. |
Warranty and Support
Specific warranty information for the Paradox TM50 keypad is not available in the provided product details. Please refer to the warranty card included with your product or contact your authorized Paradox dealer or installer for detailed warranty terms and conditions.
For technical support, troubleshooting assistance, or service inquiries, please contact your product vendor or an authorized Paradox service center. You may also visit the official Paradox website for additional resources and contact information.
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