Busicom Manual Operated Cash Drawer BC-423HP-B Instruction Manual

1. Introduction

This manual provides instructions for the Busicom BC-423HP-B Manual Operated Cash Drawer. Please read this manual thoroughly before use to ensure proper operation and longevity of the product. This cash drawer is designed for manual operation and does not require electrical connections.

Image: Front view of the Busicom BC-423HP-B Manual Operated Cash Drawer, highlighting its robust construction and 'Made in Japan' quality.

2. Safety Information

• Do not attempt to disassemble or repair the unit yourself. Refer to qualified personnel for service.
• Keep the cash drawer away from excessive moisture, direct sunlight, or extreme temperatures.
• Ensure the unit is placed on a stable, level surface to prevent tipping or accidental movement.
• Avoid placing heavy objects on top of the cash drawer that exceed its specified load capacity.
• Keep fingers and other objects clear of the drawer mechanism when opening or closing to prevent injury.

3. Package Contents

Verify that all items are present in the package:

• Main unit (Busicom BC-423HP-B Cash Drawer)
• Lock key

4. Setup

1. Placement: Select a stable, level surface for the cash drawer. Ensure there is adequate space for the drawer to open fully without obstruction. The external dimensions are approximately 16.65 inches (423 mm) deep, 15.94 inches (405 mm) wide, and 4.45 inches (113 mm) high.


Image: Top-down view of the cash drawer with labeled dimensions (width 405mm, depth 423mm, height 113mm).

2. Key Insertion: Insert the provided key into the lock mechanism on the front panel. The key is used to lock the drawer for security.
3. No Electrical Connection: This model is a manual cash drawer and does not require any electrical connections or cables. It operates independently.
4. Anti-Tilt/Anti-Forward Features: The drawer is equipped with features to prevent tilting and accidental forward movement. Ensure the unit is placed correctly to utilize these features.


Image: Underside view of the cash drawer, illustrating the rubber feet and internal mechanisms designed to prevent tilting and forward movement.

5. Operating Instructions

1. Opening the Drawer: To open the cash drawer, gently push the center of the front panel inward. The drawer will spring open.


Image: A hand demonstrating the manual push-to-open mechanism of the cash drawer.

2. Organizing Currency: The internal tray is designed to hold 4 types of bills and 6 types of coins. Place currency in the designated compartments.


Image: The cash drawer fully open, revealing the internal layout with compartments for bills and coins.



Image: A detailed view of the cash drawer's internal compartments, indicating capacity for 4 types of bills and 6 types of coins.

3. Closing the Drawer: To close the drawer, gently push it inward until it latches securely. Ensure no currency or objects obstruct the closing mechanism.
4. Locking the Drawer: Use the provided key to lock the drawer when not in use or for enhanced security. Turn the key to the locked position and remove it.

6. Maintenance

• Cleaning: Wipe the exterior of the cash drawer with a soft, dry cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these may damage the finish.
• Internal Cleaning: Periodically remove the coin and bill trays to clean any dust, debris, or foreign objects that may accumulate inside the drawer mechanism.
• Inspection: Regularly inspect the drawer slides and locking mechanism for any signs of wear or damage.
• Lubrication: The cash drawer is designed for long-term, maintenance-free operation. No user-serviceable parts require lubrication.

7. Troubleshooting

• Drawer not opening smoothly: Check for any obstructions in the drawer's path or within the internal compartments. Ensure the locking mechanism is fully disengaged.
• Drawer not closing securely: Verify that no currency or objects are blocking the drawer slides or the latch mechanism. Ensure the internal coin tray is properly seated.
• Key difficult to turn: Ensure the key is fully inserted into the lock. Do not force the key; check if it is bent or damaged. If the key is damaged, contact support for assistance.

8. Specifications

Image: Internal view of the cash drawer, emphasizing its all-steel construction (excluding the coin tray) and highlighting its 30kg load capacity and 1 million operation durability.

9. Warranty and Support

This Busicom cash drawer comes with a 3-year warranty, reflecting its reliable quality and robust construction.

For customer support, warranty claims, or any inquiries regarding your product, please contact Busicom customer service. When contacting support, please provide your order number to facilitate the process.

For more information, please visit the official Busicom website or refer to your purchase documentation.