StarTech.com USB 3.0 to DVI / VGA Adapter (USB32DVIPRO)

1. Introduction

The StarTech.com USB 3.0 to DVI / VGA Adapter (model USB32DVIPRO) converts an available USB 3.0 port into a DVI output, supporting resolutions up to 2048x1152. This adapter provides a convenient external dual video solution, enabling multi-monitor capability for USB 3.0-enabled desktop or laptop computers. It includes a DVI to VGA adapter for compatibility with VGA displays. Leveraging the high-bandwidth (5 Gbps) SuperSpeed USB 3.0 interface, it functions as an external graphics card for smooth, high-resolution content. The adapter supports mirroring your primary desktop or extending your desktop to increase workspace and productivity.

2. Package Contents

• 1x USB 3.0 to DVI / VGA Adapter (USB32DVIPRO)
• 1x DVI to VGA Adapter
• 1x Driver CD (for older OS versions, drivers are also available online)
• 1x Instruction Manual (Quick Start Guide)

The retail box for the StarTech.com USB 3.0 to DVI/VGA Adapter, showing the adapter, DVI to VGA converter, and driver CD.

3. System Requirements

• Available USB 3.0 (recommended) or USB 2.0 port
• DVI or VGA enabled display (monitor, projector, TV)
• Operating System: Windows 7, 8, 8.1, 10, 11 (32-bit/64-bit); macOS 10.6 - 10.12, 10.14 - 10.15, 11.0, 12.0, 13.0 (Note: macOS 10.13 not fully supported); Ubuntu 18.04, 20.04; Chrome OS v55+
• Internet access for driver download (if not using driver CD)
• Administrator privileges for driver installation

4. Setup and Installation

4.1 Physical Connection

1. Ensure your USB 3.0 to DVI / VGA Adapter is NOT connected to your computer.
2. Connect your DVI or VGA display to the adapter. If using a VGA display, attach the DVI to VGA adapter first, then connect your VGA cable.
3. Power on your display and ensure the correct video input is selected.

The StarTech.com USB 3.0 to DVI/VGA Adapter, featuring a DVI-I port and an integrated USB 3.0 cable, ready for connection.

A detailed view of the DVI-I port on the adapter, showing the pin configuration for digital and analog signals.

The included DVI to VGA adapter, allowing connection to VGA displays.

4.2 Driver Installation (Windows)

1. Visit the StarTech.com website (www.startech.com) and search for 'USB32DVIPRO'.
2. Navigate to the 'Drivers & Downloads' tab for the product.
3. Download the DisplayLink Windows USB Display Adapter driver.
4. Extract the contents of the downloaded .zip file to a temporary folder.
5. Right-click the executable driver file (e.g., 'DisplayLink USB Graphics Software for WindowsXX.exe') and select 'Run as administrator'.
6. Follow the on-screen prompts to complete the installation.
7. Once the driver installation is complete, connect the USB 3.0 end of the adapter to an available USB 3.0 port on your computer.
8. Your computer should automatically detect the adapter and display an image on the connected monitor.

4.3 Driver Installation (macOS)

1. Ensure your USB 3.0 to DVI / VGA Adapter is NOT connected to your Mac.
2. Visit the StarTech.com website (www.startech.com) and search for 'USB32DVIPRO'.
3. Navigate to the 'Drivers & Downloads' tab for the product.
4. Download the DisplayLink Mac USB Display Adapter driver.
5. Open the downloaded .dmg file and run the installer package associated with your macOS version.
6. Follow the on-screen prompts to complete the installation.
7. After installation, open the 'DisplayLink Manager' application from your Applications folder.
8. In the DisplayLink Manager menu bar icon, enable 'Launch automatically after login'.
9. For macOS 10.15 (Catalina) and greater: Go to 'System Preferences' > 'Security & Privacy' > 'Privacy' tab. Select 'Screen Recording' and ensure 'DisplayLink Manager' is checked. You may need to click the lock icon to make changes and enter your password. Quit and reopen DisplayLink Manager if prompted.
10. Connect the USB 3.0 end of the adapter to an available USB 3.0 port on your Mac.
11. Your Mac should automatically detect the adapter and display an image on the connected monitor.

5. Operating the Adapter

5.1 Display Modes

The USB32DVIPRO adapter supports both mirrored (duplicate) and extended display modes.

• Extended Mode: Expands your desktop across multiple screens, allowing you to view different applications or content on each display.
• Mirrored Mode: Duplicates your primary display onto the connected external monitor, showing the same content on both screens.

Configuring Display Settings (Windows)

1. Right-click on an empty area of your desktop and select 'Display settings'.
2. In the 'Display' window, you can drag and drop the display icons to arrange them according to your physical setup.
3. Under the 'Multiple displays' section, select your desired mode: 'Extend desktop to this display' or 'Duplicate desktop on X and Y'.

Configuring Display Settings (macOS)

1. Go to 'System Preferences' > 'Displays'.
2. In the 'Arrangement' tab, you can drag and drop the display icons to arrange them. Check 'Mirror Displays' for mirrored mode or uncheck for extended mode.

5.2 Audio Configuration (Windows)

If your DVI or VGA display has integrated speakers and you wish to output audio through them (via the DVI/VGA adapter), you may need to change the default audio playback device.

1. Right-click the speaker icon in the system tray (bottom-right corner of the screen).
2. Select 'Open Sound settings' or 'Playback devices'.
3. Choose 'Speakers (USB Audio Device)' or a similar option related to the DisplayLink adapter as your default playback device.

6. Maintenance

• Keep the adapter clean by wiping it with a soft, dry cloth.
• Avoid exposing the adapter to extreme temperatures, humidity, or direct sunlight.
• Do not attempt to disassemble or modify the adapter. This will void the warranty.
• Ensure cables are not bent sharply or placed under heavy objects to prevent damage.

7. Troubleshooting

7.1 No Display on Monitor

• Ensure the monitor is powered on and set to the correct DVI or VGA input.
• Verify that the DVI/VGA cable and USB cable are securely connected to both the adapter and your computer/monitor.
• Confirm that the DisplayLink drivers are correctly installed. Reinstall if necessary.
• Try connecting the adapter to a different USB 3.0 port on your computer.
• Test with a different DVI/VGA cable or monitor if possible.
• For macOS 10.15 and later, ensure 'Screen Recording' permission is granted to 'DisplayLink Manager' in Security & Privacy settings.

7.2 Flickering or Unstable Display

• Ensure you are using a USB 3.0 port for optimal performance. USB 2.0 ports may offer limited performance.
• Update your computer's graphics drivers and DisplayLink drivers to the latest versions.
• Reduce the display resolution or refresh rate in your operating system's display settings.
• Check for any electromagnetic interference from other devices.

7.3 Driver Installation Issues

• Ensure you have administrator privileges to install software on your computer.
• Temporarily disable any antivirus or firewall software that might interfere with the installation.
• Download the latest drivers directly from the StarTech.com website.
• For Windows, ensure the driver executable is extracted from the zip file before running.

8. Specifications

9. Warranty and Support

9.1 Warranty Information

This product is backed by a StarTech.com 2-Year Warranty. For complete details on warranty terms and conditions, please refer to the StarTech.com website or the documentation included with your product.

9.2 Technical Support

StarTech.com offers comprehensive technical support to assist you with any questions or issues you may encounter. Visit the StarTech.com website for:

• Product Drivers, Manuals, & Downloads
• Knowledge Base and FAQs
• Live Chat support
• Contact information (phone, email)

You can find more information and support resources at www.startech.com/support.