1. Introduction
Thank you for choosing the CHACON 34810 Twin Bus Door Station. This 2-wire intercom system allows you to identify visitors at your gate or door before granting access. It is designed for ease of use and reliable communication. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance of your device.
Image 1.1: The CHACON 34810 Twin Bus Door Station, featuring the indoor handset and the outdoor call unit.
2. Safety Information
WARNING: Electrical installation should only be performed by a qualified electrician to prevent electric shock or damage to the system.
- Always disconnect power before performing any installation or maintenance.
- Ensure all wiring complies with local electrical codes and regulations.
- Do not expose the outdoor unit to extreme weather conditions beyond its specified operating range.
- Keep the indoor unit away from water and high humidity.
- This product is not a toy. Keep out of reach of children.
3. Setup
3.1 Package Contents
Before beginning installation, please verify that all components are present:
- 1 x Indoor Handset Unit
- 1 x Outdoor Call Unit (Plastic, with mounting bracket)
- 1 x 18-meter 2-wire cable
- Mounting screws and wall plugs
- Instruction Manual
3.2 Installation Overview
The CHACON 34810 system uses a simple 2-wire connection between the indoor and outdoor units. An electric strike (not included) is required for door opening functionality.
3.3 Mounting the Outdoor Unit
- Choose a suitable location near your gate or door, at a height that allows easy access for visitors.
- Use the provided mounting bracket as a template to mark drilling points on the wall.
- Drill holes and insert wall plugs.
- Secure the mounting bracket to the wall using the screws.
- Connect the 2-wire cable and electric strike wires to the outdoor unit terminals as per the wiring diagram (refer to section 3.5).
- Attach the outdoor unit to the mounting bracket.
Image 3.1: The outdoor call unit (right) and indoor handset (left) of the CHACON 34810 system.
3.4 Mounting the Indoor Unit
- Select a convenient indoor location, such as a hallway or kitchen, where the handset is easily accessible.
- Mark drilling points for the indoor unit's mounting plate.
- Drill holes, insert wall plugs, and secure the mounting plate.
- Connect the 2-wire cable to the indoor unit terminals.
- Mount the indoor handset onto its plate.
3.5 Wiring Diagram
The system utilizes a 2-wire connection for communication and power. An additional pair of wires is typically required for the electric strike, connecting directly from the indoor unit to the strike. Consult the detailed wiring diagram provided in the separate installation guide for specific terminal connections. Ensure correct polarity for proper operation.
Key connections:
- Terminal 1 & 2: Connect the 2-wire cable between the indoor and outdoor units.
- Terminal A & B: Connect to the electric strike for door release functionality.
4. Operating Instructions
4.1 Receiving a Call
When a visitor presses the call button on the outdoor unit, the indoor handset will ring. Lift the handset to answer the call.
4.2 Speaking to a Visitor
Once the handset is lifted, you can speak directly with the visitor. The system provides two-way audio communication.
4.3 Opening the Door
To unlock the door, press the door release button on the indoor handset. This will activate the connected electric strike, allowing the visitor to enter. Ensure the visitor is ready to enter before pressing the button.
5. Maintenance
5.1 Cleaning
To clean the units, use a soft, dry cloth. For stubborn dirt, a slightly damp cloth with mild soap can be used, followed by drying. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and internal components.
5.2 Regular Checks
Periodically check the wiring connections for any signs of wear or corrosion. Ensure the outdoor unit is free from obstructions and that the call button functions correctly. Test the door release mechanism regularly.
6. Troubleshooting
If you encounter issues with your CHACON 34810 Twin Bus Door Station, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from indoor unit when call button is pressed. | Loose wiring; Power issue; Faulty outdoor unit. | Check all 2-wire connections. Ensure power supply is active. If problem persists, contact support. |
| Cannot hear visitor / Visitor cannot hear me. | Loose wiring; Microphone/speaker obstruction; Faulty unit. | Verify wiring. Check for debris blocking microphone or speaker grilles. |
| Door release button does not work. | Electric strike not connected; Faulty electric strike; Wiring issue to strike. | Ensure electric strike is correctly wired and functional. Check connections to terminals A & B. |
| Indoor unit does not power on. | No power supply; Incorrect wiring. | Verify main power supply. Recheck all wiring connections. |
If these solutions do not resolve the issue, please contact CHACON customer support for further assistance.
7. Specifications
| Feature | Detail |
|---|---|
| Manufacturer | Chacon |
| Model Number | 34810 |
| Part Number | 34810 |
| Item Weight | 250 g |
| Product Dimensions | 25 x 20 x 15 cm |
| Color | White |
| Number of Sub-units | 1 (Indoor Handset) |
| Batteries Included | No |
| Batteries Required | No |
| Technology | 2-wire |
| Cable Included | 18-meter 2-wire cable |
8. Warranty & Support
8.1 Warranty Information
CHACON products are manufactured to high-quality standards and are guaranteed against manufacturing defects for a period specified by local consumer protection laws. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, unauthorized modifications, or normal wear and tear.
8.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact CHACON customer support. Refer to the CHACON website or product packaging for contact details specific to your region.
Website: www.chacon.com (Example link, please verify official website)
