1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Zenec ZE-NC3711D navigation device. Please read this manual thoroughly before using the device to ensure proper function and to maximize your user experience. The Zenec ZE-NC3711D is an advanced in-car navigation and multimedia system designed for specific vehicle models, offering a range of features for navigation, entertainment, and communication.
2. Product Overview
The Zenec ZE-NC3711D features a digital 6.5-inch WVGA TFT HD LCD screen with LED backlight, providing clear visuals at an 800 x 480 pixel resolution. Its animated ZENEC Graphical User Interface (GUI) supports 'slide-touch' operation for intuitive control. This device integrates navigation, multimedia playback, and Bluetooth hands-free functionality.
Key Features:
- Pre-loaded maps for 43 European countries, including Premium Points of Interest (POIs).
- 3D High-Definition satellite navigation with realistic terrain and object display.
- Integrated CD/DVD drive supporting various formats, including Xvid.
- USB, SD, iPod, and iPhone connectivity for music and video playback, with Apple album artwork support.
- Bluetooth for hands-free communication.
- Compatibility with Opel OE computer for date/time settings.
- Designed for specific vehicle models: FIAT Ducato III (250/251) 2006-2011 and FIAT Ducato III Euro 5 (250/251) from 2011.
Device Layout:

Figure 1: Front view of the Zenec ZE-NC3711D navigation device, showing the main menu on its 6.5-inch touchscreen. The menu displays icons for Navi, DVD, Tuner, USB, Camera, and iPod. Physical buttons are visible on both sides for functions like Home, FM/AM, DVD, NAV, ALT, track controls, and Bluetooth.
3. Setup
The Zenec ZE-NC3711D is designed for integration into specific vehicle dashboards. Due to the complexity of vehicle electronics and the precise fit required, professional installation by a qualified technician is highly recommended. Incorrect installation can lead to damage to the device or the vehicle's electrical system.
Initial Configuration:
- Power On: After installation, turn on your vehicle's ignition. The device should power on automatically.
- Language Selection: Follow the on-screen prompts to select your preferred language.
- Date and Time: Set the correct date and time. For compatible Opel vehicles, these settings can be synchronized via the E>GO device.
- Navigation Settings: Access the navigation menu to configure initial settings such as vehicle type (e.g., car, motorhome), dimensions (height, width, weight), and routing preferences. These settings are crucial for accurate route calculation, especially for larger vehicles.
- Bluetooth Pairing: Navigate to the Bluetooth menu to pair your mobile phone for hands-free calling.
4. Operating Instructions
The device's main menu provides access to all primary functions. Use the touchscreen with 'slide-touch' gestures or the physical buttons on the side panels to navigate.
4.1 Navigation
- Starting Navigation: Tap the 'Navi' icon on the main menu.
- Destination Entry: Enter your destination using the on-screen keyboard. You can search by address, city, or Points of Interest (POIs).
- Route Calculation: The system will calculate the optimal route based on your configured vehicle profile and preferences.
- 3D Map View: Enjoy realistic 3D high-definition map views with terrain and object rendering.
- POI Search: Utilize the extensive database of Premium POIs, including campsites and service areas.
4.2 Media Playback
- CD/DVD: Insert a CD or DVD into the slot. The device supports various audio and video formats, including Xvid.
- USB/SD: Connect a USB drive or insert an SD card into the designated slot. Select the 'USB' or 'iPod' (for USB devices) icon to browse and play media files (music, videos, AVI files).
- iPod/iPhone: Connect your Apple device via USB. The system will display album artwork and allow control of your music library.
4.3 Radio (Tuner)
- Accessing Radio: Tap the 'Tuner' icon or press the 'FM/AM' button.
- Station Search: Use the on-screen controls or physical buttons to scan for radio stations.
- Presets: Save your favorite stations as presets for quick access.
4.4 Bluetooth
- Pairing: Ensure your phone's Bluetooth is enabled and discoverable. On the device, go to the Bluetooth menu and search for available devices. Select your phone and confirm the pairing code.
- Hands-Free Calling: Once paired, you can make and receive calls directly through the device.
4.5 Camera
- Rearview Camera: If a rearview camera is connected, the display will automatically switch to the camera view when the vehicle is in reverse gear.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Zenec ZE-NC3711D.
- Cleaning the Screen: Use a soft, lint-free cloth to gently wipe the touchscreen. For stubborn marks, slightly dampen the cloth with water or a screen-cleaning solution. Avoid abrasive cleaners or harsh chemicals.
- Software Updates: Periodically check the Zenec website or consult your dealer for available software and map updates. Keeping your software updated ensures access to the latest features and map data.
- General Care: Avoid exposing the device to extreme temperatures, direct sunlight for prolonged periods, or excessive moisture.
6. Troubleshooting
If you encounter issues with your Zenec ZE-NC3711D, refer to the following common problems and solutions:
- Device Does Not Power On:
Action: Check the vehicle's ignition and the device's power connections. Ensure the vehicle's battery is adequately charged. If professionally installed, contact your installer. - Slow Touchscreen Response:
Action: Ensure the screen is clean. A system reset (refer to the device's specific reset procedure, usually a small reset button or a combination of buttons) may resolve temporary software glitches. - Long Boot-Up Time:
Action: This can be normal for complex multimedia systems. If the device consistently crashes during startup, ensure stable power supply. A factory reset might be necessary, but this will erase personal settings. - Poor Radio Reception:
Action: Check the antenna connection. Ensure the antenna is properly installed and not obstructed. In some cases, an external antenna booster may be required. - Bluetooth Connectivity Issues:
Action: Ensure both the device and your phone have Bluetooth enabled and are in pairing mode. Delete previous pairings on both devices and attempt to re-pair. Ensure your phone's software is up to date. - DVD Playback Restricted:
Action: For safety reasons, DVD video playback is typically restricted while the vehicle is in motion. Ensure the parking brake is engaged. If the issue persists while stationary, verify the parking brake signal wire connection. - Navigation Inaccurate or Not Working:
Action: Ensure the GPS antenna has a clear view of the sky. Verify that map data is installed and up to date. Check navigation settings for correct vehicle profile (height, width, weight).
If these steps do not resolve the issue, contact Zenec customer support or your authorized dealer.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | Zenec |
| Model Name | ZE-NC3711D |
| Model Number | ZENC3711D |
| Display Size | 6.5 Inch (visible screen diagonal 7" / 16 cm) |
| Display Type | LCD |
| Resolution | 800 x 480 pixels |
| Aspect Ratio | 16:9 |
| Memory Storage Capacity | 8 GB |
| Compatible Devices | Smartphone |
| Special Features | Radio |
| Connectivity Technology | USB |
| Input Device | Touchscreen |
| Media Type | CD |
| Mounting Type | Panel Mount |
| Bluetooth Compatible | Yes |
| Audio Output Mode | Digital |
| Map Type | Europe |
| Vehicle Service Type | Car |
8. Warranty and Support
For warranty information, please refer to the documentation provided with your purchase or contact your authorized Zenec dealer. Warranty terms and conditions may vary by region and retailer.
For technical support, software updates, or service inquiries, please visit the official Zenec website or contact their customer service department. Keep your proof of purchase and model number (ZE-NC3711D) readily available when seeking support.





