Introduction
Thank you for choosing the Maxx Ice MIM250 Commercial Ice Maker. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your ice machine. Please read this manual thoroughly before installation and use, and retain it for future reference.
The Maxx Ice MIM250 is designed for commercial use, capable of producing up to 260 pounds of full dice ice cubes daily with a self-contained storage bin capacity of 75 pounds. Its durable stainless steel construction ensures longevity and ease of cleaning. This unit is suitable for both freestanding and built-in applications.
Key Features:
- ICE PRODUCTION: Produces up to 260 pounds of full dice ice cubes daily.
- AMPLE STORAGE: Self-contained storage bin with 75 pounds of ice storage capacity and a polyethylene interior liner.
- EASY MAINTENANCE: Easy-to-clean exterior is constructed of durable stainless steel with black trim.
- ICE SCOOP: Includes an ice scoop.
- COMPACT UNIT: Compact, self-contained unit can be installed freestanding or built-in.
Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, read all instructions before using this appliance.
- Always disconnect the appliance from the power supply before cleaning or servicing.
- Do not operate the appliance with a damaged cord or plug.
- Ensure proper grounding to avoid electrical hazards.
- Keep ventilation openings clear of obstruction.
- This appliance is intended for commercial use only.
- Refer to the warning label on the back of the unit for specific electrical and safety instructions.

The rear of the ice maker showing the ventilation grilles and the DANGER warning label, which provides critical safety information regarding electrical connections and operation.
Setup and Installation
Unpacking:
- Remove all packaging materials, including tape and foam.
- Inspect the unit for any shipping damage. Report any damage immediately to the carrier.
- Ensure all accessories, including the ice scoop and care manual, are present.
Location:
- Place the ice maker on a flat, level surface capable of supporting its weight when full of ice and water.
- Allow adequate clearance around the unit for proper ventilation. The unit requires sufficient airflow for efficient operation.
- Avoid direct sunlight or heat sources.
- The adjustable legs allow for height adjustment from 4.7 to 7 inches, facilitating built-in or freestanding applications.

A diagram illustrating the external dimensions of the Maxx Ice MIM250, with a depth of 24 inches, width of 24 inches, and height of 38.6 inches (including legs), crucial for planning installation space.
Electrical Connection:
- The unit operates on 120 Volts / 60Hz / 1 Phase.
- A 6-foot (2M) NEMA 5-15P cord set is included. Ensure the electrical outlet matches the plug type and voltage requirements.
- Connect to a dedicated, grounded circuit. Do not use extension cords.

A visual representation of the NEMA 5-15P plug type and the required 120V / 60Hz / 1PH voltage, essential for correct electrical setup.
Water Connection:
- Connect the ice maker to a potable water supply using appropriate plumbing.
- Install a water filter to ensure optimal ice quality and prolong the life of the unit.
- Ensure proper drainage for melted ice and wastewater.
Operating Instructions
Initial Startup:
- After connecting water and power, turn on the ice maker.
- The unit will begin its ice-making cycle automatically. The first few batches of ice may be smaller or irregular; this is normal.
- Discard the first 2-3 batches of ice to ensure the system is clean.
Ice Production:
The Maxx Ice MIM250 produces full dice ice cubes. The ice production process is fully automatic. The unit will continue to make ice until the storage bin is full, then it will pause and resume production as ice is removed.

A detailed view of the internal ice production mechanism, showing the evaporator plate where ice cubes are formed before being released into the storage bin.

The Maxx Ice MIM250 with its front access door open, revealing the ample storage bin filled with freshly produced ice cubes.
Ice Retrieval:
Use the provided ice scoop to retrieve ice from the storage bin. Always use the scoop to maintain hygiene and prevent contamination.

The included ice scoop positioned within the ice storage bin, demonstrating its convenient placement for easy ice retrieval.
Maintenance
Regular maintenance is crucial for the longevity and efficient operation of your Maxx Ice MIM250.
Exterior Cleaning:
- Wipe down the stainless steel exterior with a soft cloth and mild detergent. Avoid abrasive cleaners.
- Clean the air filter (located behind the front grille) regularly to ensure proper airflow and prevent overheating.
Interior Cleaning and Sanitization:
- Empty the ice bin and clean the interior with a solution of mild soap and water.
- Sanitize the ice bin and water system periodically using a food-grade sanitizer solution. Follow the sanitizer manufacturer's instructions carefully.
- Rinse thoroughly with clean water after cleaning and sanitizing.
Descaling:
Mineral deposits can build up in the water system over time, affecting ice production. Use a commercial ice machine descaler as recommended by the manufacturer. Follow the descaler's instructions for proper use and safety.
Troubleshooting
Before calling for service, please check the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No ice production | No power; Water supply off; Clogged water filter; High ambient temperature. | Check power connection and circuit breaker; Ensure water supply valve is open; Replace water filter; Ensure proper ventilation and room temperature. |
| Ice production too slow | Dirty condenser; Low water pressure; Mineral buildup. | Clean condenser coils; Check water supply pressure; Perform descaling procedure. |
| Ice cubes are small or hollow | Low water flow; Mineral buildup; Incorrect water level. | Check water supply; Descale the unit; Consult manual for water level adjustment. |
| Water leaks | Loose water connections; Clogged drain line. | Tighten all water connections; Clear the drain line. |
| Unusual noise | Loose components; Fan obstruction; Compressor issue. | Inspect for loose parts; Clear any obstructions from fan; Contact qualified service technician if compressor noise persists. |
Specifications
| Specification | Value |
|---|---|
| Model Number | MIM250 |
| Brand | Maxx Ice |
| Ice Production Capacity | Up to 260 pounds per day |
| Storage Capacity | 75 Pounds |
| Product Dimensions (D x W x H) | 24"D x 24"W x 38.6"H |
| Voltage | 120 Volts |
| Frequency | 60 Hz |
| Phase | 1 Phase |
| Manufacturer | Asbury Foodservice - In Network |
| First Available Date | May 11, 2011 |
Warranty and Support
Maxx Ice products are manufactured to high-quality standards. For warranty information and terms, please refer to the warranty card included with your product or visit the official Maxx Ice website. Keep your purchase receipt as proof of purchase for any warranty claims.
Customer Support:
If you encounter issues not covered in the troubleshooting section or require professional service, please contact Maxx Ice customer support. Contact details can typically be found on the manufacturer's website or in the product packaging.
When contacting support, please have your model number (MIM250) and serial number ready to expedite assistance.
