Steamist Premium 12 KiloWatt Home Steam Generator (Model TSG-12) Instruction Manual

Introduction

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Steamist Premium 12 KiloWatt Home Steam Generator, Model TSG-12. The TSG-12 is designed to deliver a high-quality steam bathing experience, incorporating advanced features like InstaMist for faster heat-up and Even Steam for a continuous flow. Please read this manual thoroughly before installation and use to ensure proper function and longevity of your unit.

The Steamist TSG-12 generator is built with a stainless steel tank and quality components, ensuring reliable performance. It is designed to be compact, allowing installation in various spaces such as under counters or in nearby closets.

Important Safety Information

WARNING: This unit must be installed INDOORS, in a DRY, NON-FREEZING location, with the arrows on the unit pointing UP. Service should only be performed by authorized personnel.

CAUTION: To prevent internal damage, securely hold all fittings when making connections. Refer to the wiring diagram on the unit for proper electrical connections. This unit is NOT intended for space heating purposes.

Image: Steamist TSG-12 Steam Generator. Note the "IMPORTANT" label on the top left, which instructs users to "INSTALL WITH ARROWS POINTING UP" and provides other critical safety warnings regarding indoor, dry, non-freezing installation, professional servicing, and proper handling of fittings.

Product Overview

The Steamist TSG-12 generator is a premium home steam unit designed to enhance your steam bathing experience. It integrates with Steamist Totalsense Spa Features and Controls, offering advanced functionalities.

Key Features:

• Reliable Quality Steam: Features a stainless steel tank and high-quality components for consistent steam production. Includes InstaMist for rapid heat-up and Steady Steam for continuous output.
• Proportional Control: Offers variable steam output for optimal performance and user comfort.
• Compact Design: Engineered to fit into various spaces, including under counters or in nearby closets.
• UL and cUL Listed: Ensures compliance with safety standards.
• Made in the USA: Manufactured in the United States.

Setup and Installation

Installation of the Steamist TSG-12 steam generator requires adherence to local electrical and plumbing codes. Due to the complexity and safety requirements, professional installation by a qualified electrician and plumber is highly recommended.

• Location: Install the unit indoors, in a dry, non-freezing environment. Ensure the unit is oriented with the arrows pointing upwards as indicated on the label.
• Clearances: Maintain adequate clearances around the unit for ventilation and future servicing.
• Plumbing Connections: Connect water supply and steam outlet lines according to the provided plumbing diagram. Ensure all fittings are securely held during connection to prevent internal damage.
• Electrical Connections: Connect the unit to a dedicated 240-volt AC power source as per the wiring diagram on the unit and local electrical codes. A control cable is included for connection to Steamist Totalsense controls.
• Initial Flush: Before first use, it is advisable to flush the system to remove any manufacturing residues. Consult a professional for proper flushing procedures.

Operating Instructions

The Steamist TSG-12 generator operates in conjunction with Steamist Totalsense controls (sold separately). Refer to the instruction manual provided with your specific Steamist control unit for detailed operating procedures.

• Power On: Ensure the main power supply to the steam generator is active.
• Control Activation: Use your Steamist Totalsense control panel to initiate the steam cycle.
• Temperature and Duration: Set your desired steam bath temperature and duration via the control panel.
• Steam Production: The InstaMist feature will quickly bring the unit to steam production, followed by Even Steam for a consistent output.
• Shutdown: The unit will automatically shut down after the set duration or can be manually turned off via the control panel.

Maintenance

Regular maintenance ensures the optimal performance and longevity of your Steamist TSG-12 steam generator. Always disconnect power to the unit before performing any maintenance.

• Water Level Probes: Periodically inspect and clean the water level probes. Deposits, such as grease or mineral buildup, can affect their function. A non-toxic degreaser, such as Simple Green, can be used for cleaning, followed by thorough flushing.
• System Flushing: Regularly flush the system to prevent mineral buildup. This involves draining the system and refilling it with water multiple times. For thorough cleaning, especially if degreasers are used, flush the system three or more times. Each fill and drain cycle typically takes 3-4 minutes.
• Descaling: Depending on water hardness, periodic descaling may be necessary. Consult a qualified technician or Steamist support for recommended descaling procedures and products.
• Professional Inspection: Annual inspection by an authorized service technician is recommended to ensure all components are functioning correctly and to address any potential issues.

Troubleshooting

This section provides guidance for common issues. For complex problems, contact Steamist customer support or an authorized service technician.

• No Steam Production:
  • Check if the main power supply to the generator is on.
  • Ensure the control panel is properly connected and activated.
  • Verify water supply to the unit.
• Error Code E13:
  • This error often indicates an issue with water level detection, possibly due to dirty water level probes or insufficient water.
  • Solution: Disconnect power, clean the water level probes (as described in the Maintenance section), and thoroughly flush the system. Reconnect probes and power. If the issue persists, contact support.
  • Note: If probe wires are removed, the unit may flow water through the steam nozzle for approximately 5 minutes before displaying an E13 error.
• Inconsistent Steam Output:
  • Check for mineral buildup in the tank or steam lines. Regular flushing and descaling may be required.
  • Ensure proper water pressure.

Specifications

Warranty Information

Steamist provides a comprehensive warranty for the TSG-12 steam generator:

• Initial Warranty: A two (2) year limited warranty to the original consumer against defects in materials and workmanship for residential steam bath generators, controls, and accessories.
• Extended Lifetime Warranty: After the initial two (2) years, the residential steam generator has an extended limited lifetime warranty on parts only.

For full terms and conditions of the warranty, please refer to the official Steamist warranty documentation or contact Steamist customer service.

Customer Support

Should you require assistance with installation, operation, maintenance, or troubleshooting beyond the scope of this manual, please contact Steamist customer support. Always provide your model number (TSG-12) and serial number when contacting support for faster service.

For the most current contact information, please visit the official Steamist website.