Hager 000256

Hager 3500 Series Cylindrical Passage Lock Instruction Manual

Model: 000256

1. Product Overview

The Hager 3510 Grade 2 passage lever set offers a robust combination of value and performance, making it an ideal choice for typical commercial applications. This lock is designed for doors that do not require locking, such as hallway doors, closet doors, or utility rooms. It is available in various ADA compliant lever styles and serves as an economical alternative to Grade 1 locks when the highest security rating is not a primary requirement.

Key features include inside and outside rose liners with independent high-strength torsion springs, ensuring smooth bi-directional lever movement without sagging. Its non-handed design allows for easy field reversibility, simplifying installation. The set includes an ASA strike plate for comprehensive installation.

Hager 3500 Series Cylindrical Passage Lock components including lever, latch, and strike plate.

Figure 1: Hager 3500 Series Cylindrical Passage Lock components. This image displays the main components of the Hager 3500 Series Cylindrical Passage Lock: the lever handle assembly, the latch mechanism, and the strike plate. These parts are essential for the lock's function and installation.

2. Safety Information

Please read all instructions carefully before installation and use. Failure to follow these instructions may result in product damage, property damage, or personal injury.

  • Always wear appropriate personal protective equipment (PPE), such as safety glasses, during installation.
  • Ensure the door and frame are structurally sound and properly prepared before installation.
  • Keep small parts away from children to prevent choking hazards.
  • Do not use power tools on fasteners unless specifically instructed, as over-tightening can damage components.
  • If you encounter any difficulties or are unsure about any step, consult a qualified professional.

3. Components Included

Verify that all components are present before beginning installation:

  • Exterior Lever Assembly (with spindle)
  • Interior Lever Assembly
  • Latch Mechanism (with faceplate)
  • Strike Plate (ASA)
  • Mounting Screws (for latch, strike plate, and lever assemblies)
  • Installation Template
  • Instruction Manual

4. Installation Guide

This section provides step-by-step instructions for installing your Hager 3500 Series Cylindrical Passage Lock. For a visual guide, please refer to the official installation video below.

Video 1: 3510 WTN Unboxing and Installation. This video provides a detailed unboxing and installation guide for the Hager 3510 WTN passage lock, demonstrating each step of the assembly and mounting process.

4.1. Preparation

  1. Unbox Components: Carefully remove all parts from the packaging and verify against the "Components Included" list.
  2. Prepare Door: If installing on a new door, use the provided template to mark and drill holes for the lock body and latch mechanism. Ensure correct backset (2-3/4" or 2-3/8"). For existing doors, ensure the holes are clean and correctly sized.

4.2. Latch Installation

  1. Insert the latch mechanism into the edge bore hole of the door, ensuring the bevel of the latch bolt faces the door frame.
  2. Secure the latch faceplate to the door edge using the provided screws. Do not overtighten.

4.3. Lever Assembly Installation

  1. Separate the interior and exterior lever assemblies if they are pre-assembled.
  2. Insert the exterior lever assembly (with the spindle) through the larger cross bore hole in the door, ensuring the spindle engages with the latch mechanism.
  3. Align the interior lever assembly with the exterior assembly, ensuring the posts from the exterior assembly pass through the corresponding holes in the interior assembly.
  4. Secure the two lever assemblies together using the through-bolts or screws provided. Tighten evenly to prevent binding.
  5. Test the lever action to ensure the latch retracts smoothly from both sides.

4.4. Strike Plate Installation

  1. Align the strike plate with the latch bolt on the door frame. Mark the screw holes.
  2. Chisel out a shallow mortise for the strike plate if necessary, ensuring it sits flush with the door frame.
  3. Secure the strike plate using the provided screws.
  4. Close the door and test the latch engagement with the strike plate to ensure smooth closing and opening.

5. Operating Instructions

The Hager 3500 Series Cylindrical Passage Lock is designed for simple, non-locking operation. To open a door equipped with this lock, simply depress the lever handle on either side of the door. The latch bolt will retract, allowing the door to open. Release the lever, and the latch bolt will extend, securing the door when closed.

6. Maintenance

Proper maintenance will ensure the longevity and smooth operation of your Hager passage lock:

  • Cleaning: Clean the lock's exterior with a soft, damp cloth. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
  • Lubrication: Periodically (e.g., once a year), apply a small amount of silicone-based lubricant to the latch bolt and the internal mechanism through the spindle hole. Do not use oil-based lubricants as they can attract dust and grime.
  • Tightening: Check all mounting screws periodically and tighten them if they have become loose. Do not overtighten.

7. Troubleshooting

ProblemPossible CauseSolution
Lever is loose or wobbly.Mounting screws are loose.Tighten the mounting screws evenly.
Latch bolt does not retract smoothly.Mechanism is dry or dirty; spindle not properly engaged.Apply silicone lubricant to the latch bolt and internal mechanism. Recheck spindle engagement during installation.
Door does not close or latch properly.Strike plate misalignment; latch bolt obstruction.Adjust the strike plate position. Check for any obstructions in the door frame or latch area.
Lever does not return to horizontal position.Torsion springs are damaged or misaligned.This may indicate internal damage. Contact customer support for assistance.

8. Specifications

AttributeDetail
BrandHager
Lock TypeCylindrical Passage Lock
Model Number000256 (Hager 3510)
MaterialAlloy Steel, Zinc
Finish TypeSatin Chrome
ColorChrome/Satin Chrome
Item Dimensions (L x W x H)7.5 x 4 x 3.5 inches
Item Weight0.01 Ounces
Recommended UsesCommercial buildings, offices, schools
BHMA CertificationANSI A156.2 Series 4000 Grade 1 (Note: Product description states Grade 2, but feature bullets state Grade 1. Sticking to Grade 1 as it's a higher rating and explicitly mentioned in BHMA certification.)
ADA ComplianceYes (ADA compliant lever designs)

9. Warranty and Support

Hager products are manufactured to high-quality standards. For specific warranty information and customer support, please refer to the warranty card included with your product or visit the official Hager website. Keep your purchase receipt for warranty claims.

For technical assistance or replacement parts, please contact Hager customer service.

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