APC SMX3000RMHV2U External UPS Instruction Manual

1. Product Overview

The APC SMX3000RMHV2U is an Uninterruptible Power Supply (UPS) designed to provide reliable power protection for critical electronic equipment. This unit operates on AC 208/220/230/240 V, delivering 2.7 kW / 3000 VA of power. It features RS-232 and USB communication ports and includes nine output connectors. The UPS is a 2U rack/tower convertible unit, finished in black.

Figure 1: APC Smart-UPS X series SMX3000RMHV2U. This image displays the product model and series branding.

Figure 2: Front view of the APC SMX3000RMHV2U External UPS, showing the LCD display and control buttons.

2. Key Features

• Intelligent Charging: Maximizes battery performance, life, and reliability through precision charging.
• Power Protection: Safeguards connected loads from surges, spikes, lightning, and other power disturbances.
• Temperature-Compensated Charging: Prolongs battery life by regulating charge voltage based on battery temperature.
• Automatic Restart: Automatically starts up connected equipment upon the return of utility power.
• Battery Self-Test: Periodic battery self-test ensures early detection of a battery that requires replacement.

Figure 3: Illustration of key power protection features including 3KVA/2700W battery backup, pure sine wave output, and 98.5% efficiency.

Figure 4: Comparison of estimated battery runtime at half load: 18 minutes without external batteries versus 10 hours with 10 external battery packs.

3. Setup and Installation

The SMX3000RMHV2U UPS is designed for flexible installation, supporting both rackmount and tower configurations. Ensure the installation environment meets the specified temperature and humidity requirements.

Figure 5: The SMX series UPS can be configured as a rackmount unit or a tower unit to suit different installation needs.

3.1 Rear Panel Connections

Identify the various ports and outlets on the rear panel for proper connection of input power, protected equipment, and communication cables.

Figure 6: Rear panel of the UPS, illustrating the input power connector, various output receptacles (Groups 1, 2, 3), and communication ports (Serial, USB, EPO, SmartSlot).

Figure 7: Detailed diagram of communication ports and power outlets. This includes a SmartSlot for network management or accessory cards, four IEC 320 C13 switched outlets (Group 1), four IEC 320 C13 switched outlets (Group 2), and one IEC 320 C19 switched outlet (Group 3).

Connect the UPS to a grounded utility power outlet. Connect your equipment to the appropriate output receptacles. Utilize the SmartSlot for network management cards or other accessories as needed. The serial and USB ports allow for direct communication with a computer for monitoring and management.

4. Operating Instructions

4.1 Powering On/Off

To power on the UPS, press the main power button on the front panel. The LCD display will illuminate, and the UPS will perform a self-test. To power off, press and hold the power button until the unit shuts down.

4.2 LCD Display and Control

The front panel LCD provides real-time status information, including input/output voltage, load level, battery charge, and estimated runtime. Use the navigation buttons to scroll through menus and configure settings.

4.3 PowerChute Software

For advanced UPS management, graceful shutdown of connected equipment, and energy management, install the PowerChute Serial Shutdown Software on your connected desktops, servers, or workstations. This software allows for proactive management of power events.

Figure 8: Screenshot of the PowerChute Serial Shutdown Software interface, displaying system status, UPS load, battery runtime, and power status.

5. Maintenance

5.1 Battery Self-Test

The UPS performs periodic battery self-tests to ensure optimal battery health. You can also initiate a manual self-test through the LCD menu or PowerChute software. Refer to the LCD display for test results.

5.2 Battery Replacement

When the UPS indicates a battery replacement is needed, follow the instructions provided in the full user manual. The rear panel of the unit indicates "FOR BATTERY REPLACEMENT REMOVE FRONT BEZEL." Always use genuine APC replacement batteries to ensure compatibility and performance.

5.3 Cleaning

Keep the UPS free from dust and debris. Use a dry cloth to clean the exterior. Do not use liquid cleaners or solvents.

6. Troubleshooting

If the UPS experiences an issue, check the LCD display for error messages or status indicators. Common issues include:

• No Power: Ensure the input power cable is securely connected to a live outlet.
• Overload: Reduce the number of connected devices or their power consumption if an overload alarm is active.
• Battery Fault: Perform a battery self-test. If the fault persists, the battery may need replacement.

For detailed troubleshooting steps, consult the comprehensive user manual available on the APC support website or contact APC technical support.

7. Specifications

8. What's in the Box

The APC SMX3000RMHV2U package includes:

• UPS - external unit

9. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your product or visit the official APC website. Contacting APC customer service directly can provide assistance with product registration, troubleshooting, and service requests.