1. Introduction
This manual provides essential information for the safe and efficient operation of your Riello iDialog 1600 VA Uninterruptible Power Supply (UPS). Please read this manual thoroughly before installation and use to ensure proper functionality and to prevent damage to the unit or connected equipment.
2. Safety Instructions
Observe the following safety precautions to avoid electric shock, fire, or injury:
- Do not open the UPS casing. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.
- Do not connect appliances that could overload the UPS, such as laser printers or vacuum cleaners, to the UPS output sockets.
- Ensure the UPS is connected to a grounded power outlet.
- Do not expose the UPS to rain, water, or excessive humidity.
- Place the UPS in a well-ventilated area, away from direct sunlight or heat sources.
- Disconnect the UPS from the mains power supply before performing any maintenance or cleaning.
3. Product Overview
The Riello iDialog 1600 VA is a compact, line-interactive UPS designed to protect personal computers, workstations, and small network devices from power outages and fluctuations. It provides reliable backup power and surge protection.

Figure 3.1: Front view of the Riello iDialog 1600 VA UPS. This image shows the compact black casing of the UPS unit, with the Riello iDialog logo visible on the front panel. The unit is designed for desktop placement, featuring ventilation grilles on the side.
3.1 Front Panel Indicators
- Power Button: Used to turn the UPS on or off.
- LED Indicators: Display the operational status of the UPS (e.g., On-Line, On-Battery, Fault).
3.2 Rear Panel Connections
- AC Input: Power cord connection to the mains supply.
- AC Output Sockets: Six C13 coupler outlets for connecting protected devices.
- USB Port: For connecting to a computer for monitoring and shutdown software (PowerShield).
- RS232 Port: Additional communication port for monitoring.
4. Setup
4.1 Unpacking
Carefully remove the UPS from its packaging. Inspect the unit for any signs of damage that may have occurred during transit. Retain the original packaging for future storage or shipping.
4.2 Placement
Place the UPS on a flat, stable surface in a clean, dry, and well-ventilated area. Ensure there is adequate space around the unit for air circulation. Avoid placing it near heat sources, direct sunlight, or in dusty environments.
4.3 Connecting to Power
- Connect the UPS power cord to a grounded wall outlet.
- Allow the UPS to charge for at least 8 hours before initial use to ensure full battery capacity. The UPS will charge even if it is turned off.
4.4 Connecting Devices
Connect your computer, monitor, and other critical equipment to the AC output sockets on the rear panel of the UPS. Ensure that the total power consumption of connected devices does not exceed the UPS's capacity (960 Watts).
4.5 Initial Startup
After connecting all devices and allowing the battery to charge, press the power button on the front panel to turn on the UPS. The LED indicators will illuminate, indicating the UPS is operational.
5. Operating the UPS
5.1 Turning On/Off
- To Turn On: Press and hold the power button for approximately 2 seconds until the indicators light up.
- To Turn Off: Press and hold the power button for approximately 2 seconds until the indicators turn off.
5.2 Understanding Indicators and Alarms
Refer to the specific LED patterns and audible alarms in your detailed product documentation for a complete understanding of the UPS status. Common indicators include:
- Green LED: UPS is online and providing power from the mains.
- Flashing Yellow LED: UPS is operating on battery power. An audible alarm may sound.
- Red LED: Indicates a fault or overload condition.
5.3 PowerShield Software
The Riello iDialog UPS is compatible with PowerShield monitoring and shutdown software. Install this software on your computer and connect the UPS via the USB or RS232 port to enable advanced monitoring, automatic shutdown during extended power outages, and configuration options. Refer to the PowerShield software manual for detailed instructions.
5.4 Battery Management
The UPS automatically manages its internal sealed lead-acid (VRLA) batteries. To maximize battery life:
- Avoid frequent deep discharges.
- Keep the UPS connected to mains power to ensure the battery remains charged.
- Operate the UPS within recommended temperature ranges.
6. Maintenance
6.1 Cleaning
Periodically clean the exterior of the UPS with a soft, dry cloth. Do not use liquid or aerosol cleaners. Ensure ventilation openings are free from dust and obstructions.
6.2 Battery Replacement
The internal batteries are sealed lead-acid (VRLA) and are designed for a specific lifespan. Battery replacement should only be performed by qualified service personnel. Contact Riello support or an authorized service center for battery replacement services.
6.3 Storage
If the UPS is to be stored for an extended period, ensure the battery is fully charged before storage. Recharge the battery every three months to prevent permanent damage due to self-discharge.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS does not turn on. | No mains power; Battery discharged; UPS fault. | Check mains power connection; Allow battery to charge for 8 hours; Contact support. |
| UPS beeps continuously. | On battery power; Overload; Battery fault. | Check mains power; Reduce connected load; Contact support. |
| Connected devices lose power. | Battery discharged; Overload; UPS fault. | Allow battery to charge; Reduce connected load; Contact support. |
| UPS not recognized by computer. | USB/RS232 cable not connected; Driver issue; Software not installed. | Ensure cable is securely connected; Reinstall PowerShield software; Check device manager. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Riello |
| Model | IDG 1600 (iDialog Series) |
| Capacity | 1600 VA / 960 Watts |
| Technology | Line-Interactive |
| Input Voltage | 230 Volts (Nominal) |
| Output Sockets | 6 x C13 Coupler |
| Interfaces | USB, RS232 |
| Battery Type | Sealed Lead Acid (VRLA) |
| Battery Recharge Time | 8 Hours (to 90%) |
| Dimensions (L x W x H) | 9.3 x 31 x 27 cm (approx.) |
| Weight | 6.9 Kilograms |
| Color | Black |
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official Riello website. Keep your purchase receipt as proof of purchase for warranty claims.
Riello Official Website: www.riello-ups.com





