1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Avaya EM200 Branch Expansion Unit, Model 700476401. The EM200 is designed to extend the capabilities of your existing Avaya communication system, offering additional connectivity and resource expansion for branch office environments or growing network needs. Please read this manual thoroughly before attempting to install or operate the unit to ensure proper function and safety.
2. Safety Information
Observe the following safety precautions to prevent injury and damage to the equipment:
- Electrical Safety: Only use the power adapter supplied with the unit. Ensure the power outlet is properly grounded. Do not expose the unit to water or excessive humidity.
- Placement: Install the unit in a well-ventilated area, away from direct sunlight, heat sources, and excessive dust. Ensure stable placement to prevent accidental falls.
- Servicing: Do not attempt to open or service the unit yourself. Refer all servicing to qualified service personnel.
- Cables: Route all cables carefully to avoid tripping hazards and damage.
3. Package Contents
Verify that all items are present in the package. If any items are missing or damaged, contact your vendor immediately.
- Avaya EM200 Branch Expansion Unit (Model 700476401)
- Power Adapter
- Ethernet Cable
- Mounting Hardware (if applicable)
- Quick Start Guide
4. Setup
4.1 Physical Installation
1. Choose a Location: Select a dry, well-ventilated area for the EM200 unit. Ensure it is within reach of a power outlet and your network infrastructure.
2. Mounting (Optional): If rack-mounting or wall-mounting, use the provided hardware and follow the specific instructions included with the mounting kit. Ensure the unit is securely fastened.
3. Connect Network Cables: Connect one end of the Ethernet cable to the LAN port on the EM200 unit and the other end to your network switch or router. Ensure a secure connection.
4. Connect Power: Plug the power adapter into the DC IN port on the EM200 unit, then plug the other end into a grounded electrical outlet. The unit will power on automatically.

Figure 1: Avaya EM200 Branch Expansion Unit. This image displays the overall design of the unit, including its front panel which typically features indicator lights and possibly some ports.
4.2 Initial Configuration
Upon powering on, the EM200 unit will initiate its startup sequence. Observe the indicator lights for status. Refer to your Avaya communication system's administration guide for specific instructions on how to discover and integrate the EM200 expansion unit into your existing network infrastructure. This typically involves accessing the main system's web interface or management software to register the new branch unit and configure its network parameters.
5. Operating Instructions
5.1 Power On/Off
The EM200 unit powers on automatically when connected to a power source. To power off, disconnect the power adapter from the electrical outlet. It is recommended to gracefully shut down the main Avaya system before disconnecting the EM200 unit if it is actively integrated.
5.2 Indicator Lights
The front panel of the EM200 unit features several indicator lights that provide status information:
- Power LED: Solid green indicates the unit is powered on.
- Status LED: Varies depending on the operational state. Consult your main system's documentation for specific status light patterns (e.g., solid green for operational, blinking for activity, red for error).
- Network/Link LEDs: Typically located near the Ethernet ports, these indicate network activity and link status. Solid green usually means a valid link, blinking indicates data transmission.
5.3 System Integration
Once physically connected and powered on, the EM200 unit functions as an extension of your primary Avaya communication system. All operational control and management are typically performed through the central Avaya system's administrative interface. This includes managing connected devices, configuring services, and monitoring performance.
6. Maintenance
6.1 Cleaning
To clean the exterior of the EM200 unit, use a soft, dry cloth. Do not use liquid cleaners, aerosols, or solvents, as these can damage the casing or internal components. Ensure the unit is powered off and disconnected from the power source before cleaning.
6.2 Firmware Updates
Firmware updates for the EM200 unit are typically managed through the central Avaya communication system. Consult your system's documentation or Avaya support for information on checking for and applying firmware updates to ensure optimal performance and security.
6.3 Environmental Considerations
Maintain the operating environment within the recommended temperature and humidity ranges specified by Avaya for network equipment. Proper ventilation is crucial to prevent overheating.
7. Troubleshooting
If you encounter issues with your EM200 Branch Expansion Unit, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power (Power LED off) | Power adapter not connected or faulty; power outlet issue. | Ensure power adapter is securely connected to both the unit and a working electrical outlet. Test the outlet with another device. |
| No Network Connection (Network LED off/red) | Ethernet cable disconnected or faulty; network switch/router issue; incorrect configuration. | Verify Ethernet cable connections. Try a different cable. Check the status of your network switch/router. Confirm network configuration within the main Avaya system. |
| Unit Not Recognized by Main System | Incorrect network settings; firewall blocking communication; unit not registered. | Ensure the EM200 is on the correct network segment. Check firewall rules. Follow the main Avaya system's guide for registering new expansion units. |
If these steps do not resolve the issue, consult your Avaya system administrator or Avaya technical support for further assistance.
8. Specifications
The following are the technical specifications for the Avaya EM200 Branch Expansion Unit (Model 700476401):
- Model: 700476401
- ASIN: B004XW34PE
- Manufacturer: Avaya
- Package Dimensions: 22.52 x 17.01 x 7.01 inches
- Item Weight: 12.52 pounds
- Date First Available: April 25, 2011
- Department: EM200 BRANCH EXPANSION UNIT NON GSA *700460538 GSA
9. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Avaya website. Technical support is available through your authorized Avaya reseller or directly from Avaya's support channels. Please have your product model number (700476401) and serial number ready when contacting support.
Avaya Official Website: https://www.avaya.com/support





