Avaya 700476401

Avaya EM200 Branch Expansion Unit User Manual

Model: 700476401

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of the Avaya EM200 Branch Expansion Unit, Model 700476401. The EM200 is designed to extend the capabilities of your existing Avaya communication system, offering additional connectivity and resource expansion for branch office environments or growing network needs. Please read this manual thoroughly before attempting to install or operate the unit to ensure proper function and safety.

2. Safety Information

Observe the following safety precautions to prevent injury and damage to the equipment:

3. Package Contents

Verify that all items are present in the package. If any items are missing or damaged, contact your vendor immediately.

4. Setup

4.1 Physical Installation

1. Choose a Location: Select a dry, well-ventilated area for the EM200 unit. Ensure it is within reach of a power outlet and your network infrastructure.

2. Mounting (Optional): If rack-mounting or wall-mounting, use the provided hardware and follow the specific instructions included with the mounting kit. Ensure the unit is securely fastened.

3. Connect Network Cables: Connect one end of the Ethernet cable to the LAN port on the EM200 unit and the other end to your network switch or router. Ensure a secure connection.

4. Connect Power: Plug the power adapter into the DC IN port on the EM200 unit, then plug the other end into a grounded electrical outlet. The unit will power on automatically.

Avaya EM200 Branch Expansion Unit front view with indicator lights and ports

Figure 1: Avaya EM200 Branch Expansion Unit. This image displays the overall design of the unit, including its front panel which typically features indicator lights and possibly some ports.

4.2 Initial Configuration

Upon powering on, the EM200 unit will initiate its startup sequence. Observe the indicator lights for status. Refer to your Avaya communication system's administration guide for specific instructions on how to discover and integrate the EM200 expansion unit into your existing network infrastructure. This typically involves accessing the main system's web interface or management software to register the new branch unit and configure its network parameters.

5. Operating Instructions

5.1 Power On/Off

The EM200 unit powers on automatically when connected to a power source. To power off, disconnect the power adapter from the electrical outlet. It is recommended to gracefully shut down the main Avaya system before disconnecting the EM200 unit if it is actively integrated.

5.2 Indicator Lights

The front panel of the EM200 unit features several indicator lights that provide status information:

5.3 System Integration

Once physically connected and powered on, the EM200 unit functions as an extension of your primary Avaya communication system. All operational control and management are typically performed through the central Avaya system's administrative interface. This includes managing connected devices, configuring services, and monitoring performance.

6. Maintenance

6.1 Cleaning

To clean the exterior of the EM200 unit, use a soft, dry cloth. Do not use liquid cleaners, aerosols, or solvents, as these can damage the casing or internal components. Ensure the unit is powered off and disconnected from the power source before cleaning.

6.2 Firmware Updates

Firmware updates for the EM200 unit are typically managed through the central Avaya communication system. Consult your system's documentation or Avaya support for information on checking for and applying firmware updates to ensure optimal performance and security.

6.3 Environmental Considerations

Maintain the operating environment within the recommended temperature and humidity ranges specified by Avaya for network equipment. Proper ventilation is crucial to prevent overheating.

7. Troubleshooting

If you encounter issues with your EM200 Branch Expansion Unit, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
No Power (Power LED off)Power adapter not connected or faulty; power outlet issue.Ensure power adapter is securely connected to both the unit and a working electrical outlet. Test the outlet with another device.
No Network Connection (Network LED off/red)Ethernet cable disconnected or faulty; network switch/router issue; incorrect configuration.Verify Ethernet cable connections. Try a different cable. Check the status of your network switch/router. Confirm network configuration within the main Avaya system.
Unit Not Recognized by Main SystemIncorrect network settings; firewall blocking communication; unit not registered.Ensure the EM200 is on the correct network segment. Check firewall rules. Follow the main Avaya system's guide for registering new expansion units.

If these steps do not resolve the issue, consult your Avaya system administrator or Avaya technical support for further assistance.

8. Specifications

The following are the technical specifications for the Avaya EM200 Branch Expansion Unit (Model 700476401):

9. Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Avaya website. Technical support is available through your authorized Avaya reseller or directly from Avaya's support channels. Please have your product model number (700476401) and serial number ready when contacting support.

Avaya Official Website: https://www.avaya.com/support

Related Documents - 700476401

Preview Avaya J100 Expansion Module for SIP: User Guide
This guide provides comprehensive information on using the Avaya J100 Expansion Module for SIP, covering its overview, call operations, settings customization, troubleshooting, and resources for Avaya IP phone users.
Preview Using Avaya J100 Expansion Module for SIP - Avaya Product Guide
Comprehensive guide to using the Avaya J100 Expansion Module for SIP, covering setup, features, settings, and troubleshooting. Learn how to enhance your Avaya IP phone experience with this module.
Preview Using Avaya J100 Expansion Module User Guide
Comprehensive guide to using the Avaya J100 Expansion Module with Avaya J169 and J179 IP Phones, covering setup, features, customization, troubleshooting, and resources.
Preview Avaya Telephone Features User Guide: Master Your Avaya Business Communications System
Explore the extensive features of Avaya telephones with this comprehensive user guide. Learn about call handling, conferencing, voicemail, and advanced functions for Avaya Business Communications Manager.
Preview Avaya G450 Branch Gateway: Overview and Specifications
Comprehensive overview of the Avaya G450 Branch Gateway, detailing its hardware specifications, firmware requirements, features, and supported components. This document is intended for system administrators, sales, and support personnel.
Preview Avaya 9608 IP Office Telephone: Quick Reference Guide
Concise guide to the Avaya 9608 IP Office Telephone, covering essential features, contacts, call handling, conferencing, and voicemail. Learn to use your Avaya phone quickly.