Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Bilstein 24-187367 5100 Series Front Shock Absorber. This product is designed to enhance the suspension performance of your Dodge Ram 1500 (2009 model year) vehicle, offering adjustable ride height and improved damping characteristics. Please read all instructions carefully before proceeding with installation or use.
Safety Information
WARNING: Installation of automotive suspension components can be complex and dangerous. Improper installation may result in serious injury, death, or damage to your vehicle. It is highly recommended that installation be performed by a certified professional mechanic.
If you choose to perform the installation yourself, ensure you have the necessary tools, experience, and safety equipment. Always use jack stands to support the vehicle, wear appropriate personal protective equipment (PPE), and exercise extreme caution when handling compressed springs, as they store significant energy and can cause severe injury if released improperly.
What's in the Box
- Bilstein 24-187367 5100 Series Front Shock Absorber
Please inspect all components upon receipt to ensure no items are missing or damaged.
Specifications
| Feature | Specification |
|---|---|
| Brand | Bilstein |
| Model Number | 24-187367 |
| Auto Part Position | Front |
| Style | Adjustable, Monotube |
| Vehicle Service Type | Truck |
| Exterior Finish | Painted |
| Material Type | Aluminum |
| Extended Length | 68.58 Centimeters |
| Item Weight | 5.6 Pounds |
| Unit Count | 1.0 Count |
| Fit Type | Vehicle Specific |
Installation Guide: Bilstein 5100 Series Front Shocks
This guide outlines the general steps for installing the Bilstein 5100 Series Front Shock Absorber. Due to the complexity and safety risks involved, professional installation is strongly recommended. Always refer to your vehicle's service manual for specific torque specifications and procedures.
Tools Commonly Needed:
- Jack and Jack Stands
- Wheel Chocks
- Impact Wrench (optional, but highly recommended)
- Socket Set (24mm, 21mm, 18mm, 17mm, 8mm, 36mm)
- Wrenches (for holding shafts)
- Pry Bar
- Hammer (e.g., sledgehammer)
- Spring Compressor (essential for safe spring removal/installation)
- Torque Wrench
Step-by-Step Installation
- Prepare the Vehicle:
- Park the vehicle on a level, stable surface.
- Engage the parking brake and chock the rear wheels.
- Loosen the front wheel lug nuts.
- Jack up the front of the vehicle and secure it with jack stands.
- Remove the front wheels.
- Disassemble Existing Suspension:
- Remove the nuts from the upper ball joint, sway bar link, and lower control arm bolt. A 24mm socket is typically used for the bottom strut mount.
- Remove the brake caliper by unbolting the two 21mm bolts from the back. Secure the caliper to prevent damage to the brake line.
- Remove the top three nuts securing the strut assembly to the vehicle's frame (typically 17mm).
- Remove the axle nut (a 36mm socket may be needed).
- Carefully separate the various suspension components using a hammer or pry bar as needed to create enough clearance to remove the old strut assembly.

Image: Bilstein 5100 Series Front Shock Absorber. This image shows the complete shock absorber unit, ready for assembly with the spring. - Prepare the New Bilstein Shock:
- Using a spring compressor, safely compress the spring from the old strut assembly.
- Remove the top nut (an 18mm socket may be needed, sometimes requiring an 8mm socket to hold the shaft from spinning).
- Disassemble the old strut, carefully removing the spring, top mount, and any collars or washers.
- Transfer the spring and top mount to the new Bilstein 5100 shock. The Bilstein 5100 series features an adjustable collar for ride height. Adjust this collar to your desired lift setting (e.g., 2.75 inches).
- Ensure the new washer provided with the Bilstein shock is placed correctly on the shaft before installing the top nut.

Image: Close-up of the Bilstein 5100 Series Front Shock Absorber, highlighting the adjustable collar for lift settings. - Reinstall New Shock Assembly:
- Carefully slide the newly assembled Bilstein shock and spring into the vehicle's suspension. A pry bar or jack may be needed to align the lower control arm with the shock's mounting point.
- Reconnect all suspension components, including the lower control arm, sway bar link, and upper ball joint.
- Reinstall the brake caliper and axle nut.
- Torque all nuts and bolts to the vehicle manufacturer's specified torque settings. Refer to your vehicle's service manual for these values.
- Reinstall the front wheels and torque the lug nuts to specification.

Image: The Bilstein 5100 Series shock absorber fully assembled with the coil spring, ready for installation. - Post-Installation:
- Lower the vehicle from the jack stands.
- It is crucial to have a professional wheel alignment performed immediately after installing new suspension components to ensure proper handling and tire wear.
Operating & Adjustments
The Bilstein 5100 Series Front Shock Absorber features multiple snap-ring grooves on the shock body, allowing for various spring seat positions. This design enables adjustable ride height, providing a front lift to level your vehicle or accommodate larger tires. The adjustment is made by repositioning the lower spring seat on the shock body during assembly. Consult the Bilstein instructions provided with your product for specific lift height options and corresponding snap-ring positions.
Maintenance
To ensure the longevity and optimal performance of your Bilstein 5100 Series Front Shock Absorbers, regular inspection and maintenance are recommended:
- Visual Inspection: Periodically check the shocks for any signs of leaks, damage, or corrosion. Inspect the rubber bushings for cracks or wear.
- Fastener Torque: After the initial installation and after approximately 500 miles, re-check the torque of all mounting bolts and nuts to ensure they remain secure.
- Cleaning: Keep the shocks clean from excessive dirt, mud, and road salt, which can accelerate wear.
- Professional Check: Have your suspension system professionally inspected during routine vehicle maintenance.
Troubleshooting
If you experience issues after installation, consider the following:
- Unusual Noises (e.g., squeaking, clunking):
- Verify all fasteners are properly torqued. Loose components can cause noise.
- Inspect for any contact between suspension components or between the shock and other vehicle parts.
- Ensure all bushings are correctly seated and not damaged.
- Uneven Ride Height:
- Confirm that the adjustable collars on both front shocks are set to the same position.
- A post-installation alignment is critical and can affect perceived ride height and handling.
- Poor Ride Quality:
- Ensure the correct shock model was installed for your specific vehicle and application.
- Verify tire pressure is set to manufacturer specifications.
For persistent issues, consult a qualified automotive technician or contact Bilstein customer support.
Warranty Information
The Bilstein 24-187367 5100 Series Front Shock Absorber comes with a manufacturer's warranty. The manufacturer warranty description is 12 months. Please retain your proof of purchase for warranty claims. For full details regarding warranty coverage, terms, and conditions, please refer to the official Bilstein warranty documentation or visit their official website.
Support
For technical assistance, troubleshooting, or any questions regarding your Bilstein 5100 Series Front Shock Absorber, please contact Bilstein customer service directly. You can typically find their contact information on their official website or in the product packaging. When contacting support, please have your product model number (24-187367) and vehicle information readily available.