1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Traulsen G-Series G24314P Hot Food Holding Cabinet. This two-section, pass-thru unit is designed for commercial food service environments to maintain food at safe holding temperatures. Please read this manual thoroughly before operating the appliance.

Image: Front view of the Traulsen G-Series G24314P Hot Food Holding Cabinet. It is a tall, stainless steel, two-door cabinet with handles on both doors and ventilation grilles at the top. The unit is on casters.
2. Safety Information
Always observe basic safety precautions when using this electrical appliance to reduce the risk of fire, electrical shock, or injury.
- Electrical Safety: Ensure the cabinet is connected to a properly grounded electrical outlet with the correct voltage (208/115V, 60Hz, 1-phase, 15.5 Amps). Do not use extension cords.
- Hot Surfaces: The interior and heating elements will be hot during operation. Use caution when loading or unloading food.
- Ventilation: Ensure adequate air circulation around the cabinet. Do not block ventilation openings.
- Cleaning: Disconnect power before cleaning. Use only recommended cleaning agents and methods.
- Service: All service and repairs must be performed by qualified service personnel.
3. Setup
- Unpacking: Carefully remove all packaging materials. Inspect the cabinet for any shipping damage. Report any damage to the carrier immediately.
- Placement: Position the cabinet on a level, sturdy surface. Ensure there is sufficient clearance around the unit for proper ventilation and door opening. The unit is equipped with 6-inch high casters for mobility.
- Caster Check: Verify that all casters are securely locked once the cabinet is in its final position to prevent accidental movement.
- Electrical Connection: Plug the cabinet into a dedicated, grounded electrical outlet matching the specifications (208/115V, 60Hz, 1-phase).
- Initial Cleaning: Before first use, clean the interior and exterior of the cabinet with a mild detergent and warm water. Rinse thoroughly and dry.
- Shelf Installation: The three plated shelves per section are factory installed. Ensure they are properly seated in their supports.
4. Operating Instructions
The Traulsen G24314P features a microprocessor control for precise temperature management.
- Power On: Locate the power switch, typically on the control panel, and turn the unit on.
- Temperature Setting: Use the digital controls on the microprocessor panel to set the desired holding temperature. Refer to the on-screen prompts or specific control panel instructions for exact button functions (e.g., UP/DOWN arrows, SET button).
- Preheating: Allow the cabinet to preheat to the set temperature before loading food. This may take 30-60 minutes depending on the desired temperature and ambient conditions.
- Loading Food: Place hot food into the cabinet. Ensure food is already at or above safe serving temperatures before placing it in the holding cabinet. Do not use the cabinet to heat cold food. Distribute food evenly on the shelves for optimal air circulation.
- Pass-Thru Doors: This model features pass-thru doors, allowing access from both sides. Ensure doors are closed securely after loading or retrieving food to maintain internal temperature.
- Monitoring: Periodically check the internal temperature of the food and the cabinet display to ensure proper holding temperatures are maintained.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your holding cabinet.
- Daily Cleaning (Interior): After each use, or daily, turn off and unplug the unit. Allow it to cool. Remove shelves and clean the interior surfaces with a mild, non-abrasive detergent and warm water. Rinse thoroughly and dry.
- Daily Cleaning (Exterior): Wipe down exterior stainless steel surfaces with a soft cloth and a stainless steel cleaner or mild detergent. Avoid abrasive cleaners.
- Shelf Cleaning: Wash plated shelves with warm, soapy water. Rinse and dry completely before re-installing.
- Door Gaskets: Regularly inspect door gaskets for tears, cracks, or stiffness. Clean gaskets with warm, soapy water. Damaged gaskets should be replaced promptly to maintain temperature efficiency.
- Casters: Periodically check casters for debris accumulation and ensure they roll freely. Clean as needed.
- Annual Inspection: It is recommended to have a qualified service technician inspect the heating elements, wiring, and controls annually.
6. Troubleshooting
Before calling for service, review these common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Cabinet not heating | No power; tripped circuit breaker; faulty heating element. | Check power cord and outlet; reset circuit breaker; contact service. |
| Temperature too low/high | Incorrect temperature setting; door left ajar; damaged door gasket. | Adjust temperature; ensure doors are closed; inspect and replace gasket if needed. |
| Excessive noise | Loose components; fan motor issue. | Ensure unit is level; contact service for fan inspection. |
| Doors not closing properly | Misaligned hinges; damaged gasket; obstruction. | Check for obstructions; inspect hinges and gaskets; adjust or replace as necessary. |
7. Specifications
- Model: G24314P
- Type: Hot Food Holding Cabinet, Two-Section, Pass-Thru
- Control: Microprocessor
- Doors: Full-height stainless steel doors (control side hinged left/right, other side hinged left/right)
- Interior/Exterior: Anodized aluminum sides & interior
- Shelves: (3) plated shelves per section (factory installed)
- Mobility: 6" high casters
- Certifications: cUL, NSF
- Electrical: 208/115V, 60Hz, 1-phase, 15.5 Amps
8. Warranty and Support
Your Traulsen G24314P Hot Food Holding Cabinet comes with a 3-year service/labor warranty as standard. This warranty covers defects in materials and workmanship under normal use and service.
For warranty claims, technical support, or to locate an authorized service provider, please contact Traulsen Customer Service:
- Website: www.traulsen.com
- Phone: Refer to the Traulsen website for the most current contact numbers.
Please have your model number (G24314P) and serial number ready when contacting support.





