Introduction
This manual provides detailed instructions for the proper installation, maintenance, and troubleshooting of the Elkay Drain Replacement Kit, model 97969C. This kit is specifically designed for use with Elkay EZ/LZ Bi-Level units, including models 2KLF4 and 2LKF5, as well as EZH2O-EZ Cooler Combo Bi-Level models. Adhering to these instructions will ensure optimal performance and longevity of your drain system.
Package Contents
Please verify that all components listed below are present in your kit before beginning installation. If any parts are missing or damaged, contact Elkay customer support.

Figure 1: Components of the Elkay Drain Replacement Kit 97969C. Shown are the L-shaped drain tube, the main drain fitting with an accordion-style flexible section, the drain adaptor bracket, and a metal drain gasket clamp.
- Drain Tube Assembly: An L-shaped tube, typically black plastic.
- Drain Fitting: Main drain component, often with a flexible or accordion-style section.
- Drain Adaptor Bracket: A flat, often rectangular, plastic piece designed to secure the drain.
- Drain Gasket Clamp: A metal band with a screw mechanism for securing connections.
Setup and Installation
Before starting, ensure the water supply to the unit is turned off and the unit is disconnected from power, if applicable. Have basic tools such as a screwdriver and pliers readily available.
- Prepare the Unit: Locate the existing drain assembly on your Elkay EZ/LZ Bi-Level or EZH2O-EZ Cooler Combo Bi-Level unit (typically the left unit).
- Remove Old Drain: Carefully loosen any clamps or fasteners securing the old drain components. Disconnect the old drain tube, fitting, and bracket. Be prepared for residual water drainage.
- Install Drain Fitting: Position the new drain fitting into the designated opening on the unit. Ensure it seats properly.
- Attach Drain Adaptor Bracket: Secure the drain adaptor bracket over the drain fitting, aligning any tabs or screw holes. This bracket helps hold the fitting in place.
- Connect Drain Tube Assembly: Attach the L-shaped drain tube assembly to the drain fitting. Ensure a snug fit.
- Secure Connections: Use the provided drain gasket clamp to secure the connection between the drain tube and the drain fitting. Tighten the clamp sufficiently to prevent leaks, but do not overtighten.
- Test for Leaks: Once all components are installed, slowly turn on the water supply to the unit. Observe the new drain assembly for any signs of leaks. If leaks are detected, turn off the water, inspect connections, and re-tighten as necessary.
- Final Check: Ensure all components are securely fastened and the drain operates without obstruction.
Operating Instructions
After successful installation, the drain system operates automatically as part of your Elkay unit. No specific user interaction is required for its operation beyond ensuring the unit is functioning correctly and water is draining freely.
Maintenance
Regular maintenance helps ensure the longevity and proper function of your drain replacement kit.
- Periodic Inspection: Annually, or more frequently in high-use environments, inspect all drain components for signs of wear, cracks, or damage. Check all connections for tightness.
- Cleaning: If drainage becomes slow, inspect the drain opening for obstructions. Clean the drain tube and fitting as needed using a mild detergent and water. Avoid harsh chemicals that could damage plastic components.
- Leak Check: Periodically check for any signs of water leakage around the drain assembly. Address any leaks immediately to prevent water damage.
Troubleshooting
This section addresses common issues you might encounter with your drain replacement kit.
| Problem | Possible Cause | Solution |
|---|---|---|
| Water Leakage | Loose connections, damaged gasket, improper seating of components. | Turn off water supply. Inspect all connections and tighten clamps. Ensure drain fitting and tube are seated correctly. Replace damaged components if necessary. |
| Slow Drainage | Obstruction in the drain tube or fitting. | Turn off water supply. Disassemble the drain tube and fitting. Clear any debris or blockages. Reassemble and test. |
| Drain Tube Disconnects | Clamp not tightened sufficiently, improper installation. | Ensure the drain gasket clamp is securely tightened. Verify the drain tube is fully inserted into the fitting. |
Specifications
- Model Number: 97969C
- Product Dimensions: 6 x 3.5 x 8 inches
- Item Weight: 3 Pounds
- Compatibility: Elkay EZ/LZ Bi-Level units (2KLF4, 2LKF5), EZH2O-EZ Cooler Combo Bi-Level models
- Manufacturer: Elkay
Warranty Information
For specific warranty details regarding the Elkay Drain Replacement Kit 97969C, please refer to the warranty documentation provided with your original Elkay unit or contact Elkay directly. Warranty terms and conditions may vary.
Customer Support
If you require further assistance, have questions about installation, or need to report a missing or damaged part, please contact Elkay customer support through their official website or the contact information provided with your product documentation.
You can visit the official Elkay website for more information: www.elkay.com





