1. Introduction
This manual provides detailed instructions for the proper installation, operation, and maintenance of your Franke SD-500 Chrome Soap Dispenser. Please read these instructions carefully before beginning installation or use to ensure correct function and to prevent damage.
The Franke SD-500 is designed as a counter-sunk soap dispensing solution, providing a clean and integrated look for your kitchen. It is compatible with various liquid soaps, detergents, or lotions.
2. Product Features
- Convenient Top Refill: The dispenser is designed for easy refilling from above the counter, eliminating the need to access the container from underneath.
- Generous Capacity: Features a 12-ounce container suitable for hand soap, dish detergent, or lotion.
- Integrated Design: Engineered to complement the Franke Twin line of kitchen faucets, offering a cohesive aesthetic.
- Durable Finish: Constructed with a polished chrome finish for longevity and a modern appearance.

Image 1: The Franke SD-500 Chrome Soap Dispenser, showcasing its sleek design and polished finish.
3. Specifications
| Model Number | SD-500 |
| Brand | Franke |
| Color/Finish | Chrome |
| Product Dimensions (L x W x H) | 5.08" x 5.08" x 17.63" |
| Size (Diameter x Height) | D 5 1/8" x H 5 3/8" |
| Container Capacity | 12 ounces |
| Required Hole Size for Installation | 1-1/8 inches |
| Item Weight | 1.8 pounds |
| Batteries Required | No |
| UPC | 039487141678, 700621615323 |
4. Installation Instructions
Before beginning installation, ensure you have all necessary tools and that the countertop area is clean and clear. A 1-1/8 inch diameter hole is required for mounting the dispenser.
- Prepare Countertop: If a hole is not already present, carefully drill a 1-1/8 inch diameter hole in the desired location on your countertop. Ensure the location allows for easy access to the dispenser head and sufficient clearance underneath for the container.
- Insert Dispenser Head: Place the chrome dispenser head assembly through the drilled hole from the top of the countertop.
- Secure from Below: From underneath the countertop, attach the mounting hardware (gasket, washer, and nut) to the dispenser shank and tighten securely by hand. Avoid over-tightening to prevent damage.
- Attach Container: Screw the 12-ounce container onto the threaded shank of the dispenser from underneath the countertop. Ensure it is firmly attached.
- Initial Fill: Before first use, fill the container with your preferred liquid soap, detergent, or lotion. Refer to the "Operating Instructions" section for refilling details.

Image 2: The Franke SD-500 Soap Dispenser seamlessly integrated into a kitchen countertop next to a sink.
5. Operating Instructions
5.1 Dispensing Soap
To dispense soap, press down firmly on the dispenser head. The pump mechanism will deliver a measured amount of liquid. Release the head to allow it to return to its original position.
5.2 Refilling the Dispenser
The Franke SD-500 is designed for convenient top-refilling. Follow these steps:
- Remove Dispenser Head: Gently pull the dispenser head straight up from the countertop. It should detach from the pump mechanism.
- Pour Liquid: Pour your desired liquid soap, detergent, or lotion directly into the opening where the dispenser head was removed. Fill the container to an appropriate level, avoiding overfilling.
- Reattach Dispenser Head: Place the dispenser head back onto the pump mechanism, ensuring it is seated properly.

Image 3: A close-up view of the Franke SD-500 Soap Dispenser next to a kitchen faucet, demonstrating its functional placement.
6. Maintenance and Care
Regular cleaning and proper care will help maintain the appearance and functionality of your Franke SD-500 Soap Dispenser.
- Cleaning the Exterior: Wipe the chrome finish with a soft, damp cloth and a mild soap solution. Rinse thoroughly with clean water and dry immediately with a soft, lint-free cloth to prevent water spots.
- Avoid Harsh Cleaners: Do not use abrasive cleaners, scouring pads, ammonia-based cleaners, or cleaners containing bleach, as these can damage the chrome finish.
- Pump Mechanism: If the pump becomes stiff or clogs, remove the dispenser head and flush the pump mechanism with warm water. You may need to pump warm water through it several times.
- Container Cleaning: Periodically, the container underneath the counter can be unscrewed and rinsed with warm water to remove any residue buildup.

Image 4: The Franke SD-500 Soap Dispenser complementing a modern kitchen design with a stainless steel sink.
7. Troubleshooting
If you encounter issues with your Franke SD-500 Soap Dispenser, please refer to the following common solutions:
- Dispenser Not Pumping:
- Check if the container is empty and refill if necessary.
- Ensure the dispenser head is fully seated on the pump mechanism.
- The pump may be clogged. Refer to the "Maintenance and Care" section for cleaning instructions.
- Leaking:
- Ensure the container is securely screwed onto the dispenser shank.
- Check that the mounting nut underneath the countertop is tightened appropriately.
- Verify that the dispenser head is properly seated.
- Stiff Pump Action:
- The liquid soap may be too thick. Try diluting it slightly with water.
- The pump mechanism may require cleaning as described in the "Maintenance and Care" section.
8. Warranty and Customer Support
For information regarding the warranty of your Franke SD-500 Soap Dispenser, please refer to the warranty documentation provided at the time of purchase or visit the official Franke website. For further assistance, technical support, or to inquire about replacement parts, please contact Franke customer service directly.
Franke Official Website: www.franke.com







