1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Jensen AWM965 AM/FM|CD|DVD|MP3/USB Wallmount Stereo. The AWM965 is a versatile 12-volt unit designed for wall mounting, featuring an AM/FM electronic tuner, CD and DVD player, and a front USB input for MP3, WMA, and JPEG file playback. It also includes three stereo high-level speaker output zones and a remote control for convenient operation.

Figure 1.1: Front view of the Jensen AWM965 Wallmount Stereo, showing the display, control knobs, and various buttons.
2. Safety Information
Please read all safety instructions carefully before operating the unit. Failure to follow these instructions may result in injury or damage to the unit. Keep this manual for future reference.
- Power Supply: This unit operates on a 12V DC negative ground power supply. Ensure correct voltage and polarity during installation.
- Installation: Professional installation is recommended. Ensure all wiring is secure and properly insulated to prevent short circuits.
- Moisture: Do not expose the unit to rain or moisture to prevent fire or electric shock.
- Cleaning: Use a soft, dry cloth for cleaning. Avoid abrasive cleaners or solvents.
- Servicing: Do not attempt to service this unit yourself. Refer all servicing to qualified personnel.
3. Packing List
Verify that all items are present in the package before proceeding with installation.
- Jensen AWM965 Wallmount Stereo Unit
- Remote Control with Battery
- 20-Pin Power/A/B Speaker Mating Pigtail
- Aux Audio/Video Cable

Figure 3.1: Diagram illustrating the components included in the Jensen AWM965 package, including the main unit, remote control, wiring harness, and auxiliary cables.

Figure 3.2: Image showing the included remote control, 20-pin wiring harness, and auxiliary audio/video cable.
4. Setup
4.1 Selecting the Mounting Location
It is important to select an appropriate mounting location for the AWM965 to ensure optimal performance and longevity. Consider the following:
- Avoid places exposed to heat-radiating appliances such as electric heaters.
- Do not mount adjacent to other equipment that radiates significant heat.
- Ensure the location is well-ventilated and not dusty.
- Avoid moist or humid locations.
4.2 Preparing the Opening
Use the provided mounting hole diagram to measure and cut an opening in the mounting surface. After cutting, mount the unit using four M3x20mm screws.
4.3 Mounting the Radio
Route the power, speaker, and antenna cables through the hole. Connect them to the unit as outlined in the wiring diagram. After ensuring correct connections, perform a test operation.

Figure 4.1: Detailed diagram showing the product dimensions (10.43"W x 7.01"H x 5"D) and the recommended cutout dimensions for installation (9.30"W x 6.11"H).
4.4 Wiring
The wiring diagram below depicts all the connections required for proper operation of the unit. Ensure all connections are secure and correctly matched to prevent damage.

Figure 4.2: Detailed wiring diagram for the Jensen AWM965, showing the 20-pin connector pin assignments for power, ground, accessory, antenna, and speaker outputs (Right/Left, Front/Rear, A/B/C zones).
Wiring Harness Pin Details:
| Pin No. | Wire Color | Description |
|---|---|---|
| 1 | PINK / BLACK | RIGHT (C) SPEAKER (-) |
| 2 | PINK | RIGHT (C) SPEAKER (+) |
| 3 | GREEN | LEFT (C) SPEAKER (+) |
| 4 | GREEN / BLACK | LEFT (C) SPEAKER (-) |
| 5 | BROWN / BLACK | LEFT (B) SPEAKER (-) |
| 6 | BROWN | LEFT (B) SPEAKER (+) |
| 7 | GRAY / BLACK | FRONT RIGHT (A) SPEAKER (-) |
| 8 | RED | ACCESSORY / IGNITION (+) |
| 9 | WHITE / BLACK | FRONT LEFT (A) SPEAKER (-) |
| 10 | WHITE | FRONT LEFT (A) SPEAKER (+) |
| 11 | ORANGE | LEFT FRONT SPEAKER (+) |
| 12 | ORANGE / BLACK | LEFT FRONT SPEAKER (-) |
| 13 | BROWN | RIGHT (B) SPEAKER (+) |
| 14 | BLUE | POWER ANTENNA |
| 15 | YELLOW | MEMORY / BATTERY (+) |
| 16 | BLACK | GROUND |
| 17 | VIOLET | RIGHT REAR (A) SPEAKER (+) |
| 18 | VIOLET / BLACK | RIGHT REAR (A) SPEAKER (-) |
| 19 | GREEN / BLACK | LEFT REAR (A) SPEAKER (-) |
| 20 | GREEN | LEFT REAR (A) SPEAKER (+) |
5. Operating Instructions
5.1 Front Panel Controls
Familiarize yourself with the controls on the front panel for easy operation.

Figure 5.1: Close-up view of the Jensen AWM965 front panel, highlighting the display, volume knob, power button, tuning/track buttons, and various function buttons for AUX, AS/PS, speaker zones, and media playback.
- VOL (Volume) Knob: Rotate to adjust volume. Push to access audio menu.
- POWER Button: Press to turn the unit on or off.
- T/F CLOCK Button: Press to display or set the clock.
- TUN/TRK (Tune/Track) Buttons: Use for tuning radio stations or navigating tracks on media.
- AUX Button: Selects the auxiliary input source.
- AS/PS (Auto Store/Preset Scan) Button: Automatically stores strong radio stations or scans through presets.
- A, B, C (Speaker Zone) Buttons: Activates or deactivates speaker output zones.
- ENTER Button: Confirms selections.
- LOUD Button: Activates/deactivates loudness compensation.
- MUTE Button: Mutes/unmutes audio output.
- 1-6 Buttons: Radio station presets, track functions (RPT, RDM, G.LANG).
- ALARM SET / ON/OFF Buttons: Sets and activates/deactivates the alarm clock.
- DVD MENU Button: Accesses the DVD menu.
- Disc Eject Button: Ejects a loaded disc.
- USB Port: Connect USB devices for media playback and charging.
5.2 Basic Operation
- Power On/Off: Press the POWER button.
- Volume Adjustment: Rotate the VOL knob.
- Source Selection: Press the MODE button (if available, or cycle through sources using a dedicated button or menu).
5.3 Radio Operation (AM/FM)
- Tuning: Press the TUN/TRK buttons to manually tune or hold to seek.
- Preset Stations: Press and hold a numbered button (1-6) to store the current station. Press briefly to recall.
- Auto Store / Preset Scan: Use the AS/PS button for automatic station management.
5.4 CD/DVD/MP3/USB Playback
- Loading Discs: Insert a disc into the slot with the label side up. The unit will automatically begin playback.
- USB Playback: Insert a compatible USB flash drive into the front USB port. The unit supports MP3, WMA, and JPEG formats.
- Playback Controls: Use the TUN/TRK buttons for track navigation (skip forward/backward). Use numbered buttons for repeat (RPT) or random (RDM) playback.
- DVD Menu: Press the DVD MENU button to access the disc's menu.
- USB Charging: The front USB port supports charging of iPod and other USB-based devices.
5.5 Clock and Alarm Features
- Setting the Clock: Press and hold the T/F CLOCK button to enter clock setting mode. Use the TUN/TRK buttons to adjust hours and minutes, and ENTER to confirm.
- Alarm Clock: Use the ALARM SET button to configure the alarm time and the ON/OFF button to activate or deactivate it.
- Sleep Timer: Refer to the full manual for detailed instructions on setting the sleep timer.
5.6 Auxiliary Input
Connect external audio/video devices to the front 3.5mm line-level input using the provided Aux Audio/Video Cable. Press the AUX button to select this source.
5.7 Remote Control
The included wireless remote control provides convenient access to most functions. Ensure the battery is correctly installed.

Figure 5.2: Image of the Jensen AWM965 remote control, showing buttons for power, menu, tune, volume, enter, source, program, language, repeat, title, zoom, angle, and numeric keypad.
6. Maintenance
6.1 Cleaning the Unit
Wipe the front panel and cabinet with a soft, dry cloth. For stubborn stains, dampen the cloth lightly with water. Never use harsh chemicals, abrasive cleaners, or solvents as they may damage the finish.
6.2 Disc Care
Handle discs by their edges to avoid fingerprints. Keep discs clean and free of scratches. Store discs in their cases when not in use.
7. Troubleshooting
If you experience problems with your AWM965, consult the following common issues and solutions before contacting support.
- No Power: Check the 12V DC power connection and ensure the unit's fuse (10 AMP) is not blown. Verify proper grounding.
- No Sound: Check speaker connections and ensure speaker zones (A, B, C) are activated. Verify volume level and mute status.
- Disc Error: Ensure the disc is clean, free of scratches, and inserted correctly. Try a different disc.
- Poor Radio Reception: Check the antenna connection. Ensure the antenna is fully extended and positioned for best reception.
- USB Device Not Recognized: Ensure the USB device is formatted correctly and contains compatible files (MP3, WMA, JPEG). Try a different USB device.
8. Specifications
Detailed technical specifications for the Jensen AWM965 unit.
| Category | Specification |
|---|---|
| Power Supply | 12V DC, Negative Ground |
| Operating Voltage | 10-16VDC |
| Overall Dimensions | 265mm(W) x 178mm(H) x 159mm(D) / 10.4"W x 7"H x 5"D |
| Mounting Dimensions | 235mm(W) x 154mm(H) x 133mm(D) / 9.25"W x 6.06"H x 5.25"D |
| Weight | 0.9 lbs (approx.) |
| FM Tuning Range | 87.5-107.9MHz |
| FM Sensitivity | <4uV |
| FM Stereo Separation @ 1 kHz | >25dB |
| AM Tuning Range | 530-1710kHz |
| AM Sensitivity | <63uV |
| Amplifier Output Power | 48 Watts Total (8 Channel) |
| Output Impedance | Compatible with 4-8 Ohm Speakers |
| DVD Frequency Response | 20-20,000 Hz |
| DVD Channel Separation | 50dB |
| DVD S/N Ratio | 70dB |
| DVD Distortion | 0.2% |
| Compatible Disc Formats | CD, CD-R, CD-RW, MP3, DVD, DVD+/-RW |
| Special Features | Adjustable LCD Dimmer, Front USB (MP3/WMA/JPEG, Charging), Front 3.5mm Line-Level Video/Audio Input, 1 Composite Video Out, 1 Stereo Audio Input |
Specifications are subject to change without notice.
8.1 FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.
9. Warranty Information
Jensen products are designed and manufactured to the highest quality standards. This product is covered by a limited warranty against defects in materials and workmanship. The specific terms and duration of the warranty are typically provided with the product packaging or can be found on the manufacturer's official website. Please retain your proof of purchase for warranty claims.
10. Support
If you require further assistance or encounter issues not covered in this manual, please contact Jensen customer support. You can typically find contact information (phone number, email, or support portal) on the official Jensen website or in the product packaging.
When contacting support, please have your product model number (AWM965) and a detailed description of the issue ready.





