1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your ARIEL Platinum AM128JDCLZ Whirlpool Bathtub. Please read this manual thoroughly before installation and use, and retain it for future reference.
The ARIEL Platinum AM128JDCLZ is a freestanding whirlpool bathtub designed to provide a relaxing hydro-massage experience. It features 14 whirlpool jets and is constructed from durable acrylic material.
2. Important Safety Instructions
WARNING: When using electrical products, basic precautions should always be followed, including the following:
- Read all instructions before using the bathtub.
- Do not permit children to use this product unless they are closely supervised at all times.
- Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never drop or insert any object into any opening.
- Do not operate this product if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged. Contact qualified service personnel for examination and repair.
- Keep the cord away from heated surfaces.
- Do not block air openings or place the product on a soft surface where air openings may be blocked. Keep air openings free of lint, hair, and the like.
- Never use while sleeping or drowsy.
- Do not use outdoors.
- To reduce the risk of electric shock, do not place or store product where it can fall or be pulled into a tub or sink. Do not place in or drop into water or other liquid.
- This product operates on 220 volts. Ensure your electrical supply meets this requirement.
SAVE THESE INSTRUCTIONS
3. Setup and Installation
3.1 Unpacking
Carefully remove the bathtub from its packaging. Inspect for any shipping damage. Report any damage to your supplier immediately.
3.2 Site Preparation
- Ensure the installation area is level and can support the weight of the bathtub filled with water and a user (approximately 75.29 gallons of water + 253 lbs dry weight + user weight).
- Verify that the electrical supply is 220 Volts and a dedicated circuit is available for the bathtub.
- Confirm plumbing connections for hot and cold water, and a drain line are accessible.
3.3 Plumbing Connections
Connect the hot and cold water supply lines to the corresponding inlets on the bathtub. Ensure all connections are watertight. Connect the flexible drain tube to your floor drain. It is recommended to test for leaks before finalizing the installation.
3.4 Electrical Connection
The bathtub requires a 220V electrical connection. It is highly recommended that a qualified electrician performs the electrical hookup to ensure compliance with local electrical codes and safety standards.
Image: The ARIEL Platinum AM128JDCLZ Whirlpool Bathtub installed in a modern bathroom, showcasing its freestanding design and the integrated faucet and handheld shower.
4. Operating Instructions
4.1 Filling the Bathtub
Open the hot and cold water faucets to fill the bathtub. Ensure the water level is above the highest jets before activating the whirlpool function. The bathtub has a capacity of approximately 75.29 gallons.
Image: A top-down view of the ARIEL Platinum AM128JDCLZ Whirlpool Bathtub, showing the placement of the whirlpool jets, drain, and faucet controls.
4.2 Activating Whirlpool Jets
Once the water level is sufficient, press the power button on the control panel to activate the whirlpool jets. The 14 jets will provide a hydro-massage experience.
4.3 Using the Handheld Shower
The bathtub includes a handheld shower for rinsing. Operate it using the diverter knob on the faucet assembly.
Image: A close-up view of the control panel and handheld shower on the ARIEL Platinum AM128JDCLZ Whirlpool Bathtub, highlighting the polished chrome fixtures.
4.4 Draining the Bathtub
After use, open the drain to empty the bathtub. The flexible drain tube allows for efficient water removal.
5. Maintenance and Care
5.1 Cleaning the Bathtub
Clean the acrylic surface with a soft cloth and a non-abrasive cleaner specifically designed for acrylic bathtubs. Avoid harsh chemicals or abrasive pads that can scratch the surface.
5.2 Jet and Plumbing System Cleaning
Regularly clean the whirlpool jet system to prevent buildup. Fill the tub with warm water, add a small amount of low-foaming detergent or a specialized jet cleaner, and run the jets for 10-15 minutes. Drain the tub and rinse thoroughly.
Image: A detailed view of the drain and one of the whirlpool jets inside the ARIEL Platinum AM128JDCLZ Whirlpool Bathtub, showing the perforated drain cover.
5.3 Faucet and Fixture Care
Clean chrome fixtures with a soft cloth and mild soap or a non-abrasive chrome cleaner. Do not use abrasive cleaners or pads as they can damage the polished finish.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Whirlpool jets not activating. | Insufficient water level; Power supply issue; Safety sensor engaged. | Ensure water level is above all jets. Check circuit breaker. Verify electrical connection (220V). |
| Constant drain noise when jets are off. | Water purging from floor jets (design characteristic). | This may be a normal operational sound as water clears from the system. If excessive, consult a plumber. |
| Tub not draining properly. | Drain obstruction; Improper drain tube installation. | Check for blockages in the drain. Ensure the flexible drain tube is not kinked or improperly sloped. |
| Smell from jets/dirty water. | Bacterial buildup in plumbing lines. | Perform a thorough jet and plumbing system cleaning as described in Section 5.2. Use a specialized jet cleaner. |
| No power to the unit. | Circuit breaker tripped; Loose electrical connection. | Check and reset the circuit breaker. Ensure all electrical connections are secure. If issues persist, contact a qualified electrician. |
For issues not listed here, or if solutions do not resolve the problem, please contact ARIEL customer support.
7. Specifications
- Model: AM128JDCLZ
- Brand: ARIEL
- Color: White
- Material: Acrylic
- Installation Type: Freestanding
- Dimensions (L x W x H): 71 x 37.4 x 27.5 inches
- Item Weight (Dry): 253 Pounds
- Capacity: 75.29 Gallons
- Voltage: 220 Volts
- Jets: 14 Whirlpool Jets
- UPC: 816606010653
- Special Features: Soaking Bathtub, Integrated Faucet, Handheld Shower
8. Warranty Information
Specific warranty details for the ARIEL Platinum AM128JDCLZ Whirlpool Bathtub are typically provided at the point of purchase or within separate documentation included with the product. Please refer to your purchase receipt and any enclosed warranty cards for terms, conditions, and duration of coverage.
It is important to note that unauthorized repairs or modifications may void your warranty. Always use qualified service personnel for any repairs.
9. Customer Support
For technical assistance, parts inquiries, or warranty claims, please contact ARIEL customer support. Have your model number (AM128JDCLZ) and purchase information ready when contacting support.
You can visit the official ARIEL store on Amazon for more information and potential support resources: ARIEL Store
For general inquiries, you may also refer to the customer support image provided by Amazon:
Image: Generic Customer Support icon, indicating availability of assistance.
