Leviton 16362-SGW
Leviton 16362-SGW 20-Amp, 125 Volt Decora Plus Duplex Receptacle
Instruction Manual

Product Overview
The Leviton 16362-SGW is a 20-Amp, 125 Volt Decora Plus Duplex Receptacle designed for demanding applications. This straight blade, hospital-grade receptacle features self-grounding and tamper-resistant capabilities, ensuring enhanced safety and durability. It supports both back and side wiring for flexible installation.
Key features include:
- 20-Amp, 125 Volt Rating: Suitable for high-current applications.
- Hospital Grade: Undergoes stringent UL testing for continuous, safe operation in high-abuse environments.
- Tamper-Resistant: Internal shutter mechanism prevents insertion of foreign objects, enhancing safety, especially in residential and healthcare settings.
- Self-Grounding: Provides automatic grounding to the electrical box, simplifying installation.
- Back and Side Wired: Offers versatile wiring options for convenience.
- Durable Construction: Made with high-quality nylon material for long-lasting performance.

Image: Front view of the Leviton 16362-SGW 20-Amp, 125 Volt Decora Plus Duplex Receptacle, showing the tamper-resistant outlets and mounting tabs.
Important Safety Information
WARNING: To avoid fire, shock, or death, turn off power at the circuit breaker or fuse box and test that power is off before wiring. This device must be installed in accordance with all national and local electrical codes.
- Always disconnect power before working on electrical circuits.
- If you are unsure about any part of these instructions, consult a qualified electrician.
- Use only copper or copper-clad wire with this device.
- Do not use in wet locations unless specifically rated for such use.
- Ensure all wire connections are secure and properly insulated.
Setup and Installation
Tools Required:
- Screwdriver (Phillips and/or Flathead)
- Wire Strippers
- Voltage Tester
- Electrical Tape (optional)
Installation Steps:
- Turn Off Power: Locate the circuit breaker or fuse controlling the outlet you are working on and turn it OFF. Verify power is off using a voltage tester.
- Remove Old Receptacle (if applicable): Carefully remove the wall plate and unscrew the old receptacle from the electrical box. Disconnect the wires, noting which wire was connected to which terminal (hot, neutral, ground).
- Prepare Wires: Strip approximately 1/2 inch (12.7 mm) of insulation from the ends of the circuit wires. Ensure the wire ends are clean and straight.
- Wire Connections: The Leviton 16362-SGW supports both back and side wiring.
- Ground Wire (Green or Bare Copper): Connect to the green grounding screw.
- Neutral Wire (White): Connect to the silver-colored terminal screws.
- Hot Wires (Black or Red): Connect to the brass-colored terminal screws.
For side wiring, loop the wire clockwise around the screw terminal and tighten securely. For back wiring, insert the stripped wire end into the corresponding hole on the back of the receptacle and tighten the screw until the wire is firmly clamped.
- Mount Receptacle: Carefully fold the wires into the electrical box. Secure the receptacle to the electrical box using the mounting screws provided.
- Install Wall Plate: Attach the decorative wall plate over the installed receptacle.
- Restore Power: Turn the power back on at the circuit breaker or fuse box.
- Test: Test the receptacle by plugging in a device to ensure proper operation.
Operating Instructions
Using the Leviton 16362-SGW Duplex Receptacle is straightforward. Simply insert the plug of your electrical device into one of the two available outlets. The tamper-resistant feature may require a slightly firmer insertion force initially, as the internal shutters need to be aligned by the two prongs of a standard plug. This mechanism is designed to prevent single objects from being inserted into the outlet, enhancing safety.
Ensure that the electrical device you are plugging in does not exceed the receptacle's maximum current rating of 20 Amperes at 125 Volts to prevent overloading the circuit.
Maintenance
The Leviton 16362-SGW Duplex Receptacle is designed for long-term, reliable operation with minimal maintenance.
- Cleaning: To clean the surface of the receptacle and wall plate, use a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish or material. Ensure power is off before cleaning if cleaning involves direct contact with the receptacle face.
- Periodic Inspection: Periodically inspect the receptacle for any signs of damage, such as cracks, discoloration, or loose connections. If any damage is observed, turn off power to the circuit and replace the receptacle immediately.
- Secure Mounting: Ensure the receptacle remains securely mounted to the electrical box and the wall plate is tightly fastened. Loose receptacles can lead to poor connections and potential hazards.
Troubleshooting
If you experience issues with your Leviton 16362-SGW Duplex Receptacle, consider the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power at the receptacle. | Circuit breaker tripped or fuse blown. Loose wiring connection. | Check and reset the circuit breaker or replace the fuse. Turn off power and check wire connections at the receptacle and in the electrical box. |
| Plug does not insert easily. | Tamper-resistant shutters are misaligned or resisting single-prong insertion. | Ensure both prongs of the plug are inserted simultaneously and with firm, even pressure. Do not force the plug. |
| Receptacle feels warm to the touch. | Overloaded circuit. Loose connection. | Unplug some devices to reduce load. Turn off power and check all wire connections for tightness. If problem persists, consult an electrician. |
If these steps do not resolve the issue, or if you are uncomfortable performing electrical work, it is recommended to contact a qualified electrician.
Specifications
| Attribute | Detail |
|---|---|
| Model Number | 16362-SGW |
| Brand | Leviton |
| Voltage Rating | 125 Volts |
| Current Rating | 20 Ampere |
| Configuration | 5-20R |
| Grade | Hospital, Extra Heavy Duty |
| Material | Nylon |
| Color | White |
| Wiring Type | Back and Side Wired |
| Poles | 2 |
| Wires | 3 |
| Approvals/Certifications | UL 498, CSA C22.2, NOM 057, WH |
| Product Dimensions | 2 x 1.75 x 4 inches |
| Item Weight | 0.01 ounces |
| Country of Origin | China |
| Date First Available | April 19, 2010 |
Warranty Information
This Leviton product is covered by a manufacturer's warranty. For specific details regarding the terms, conditions, and duration of your warranty, please refer to the documentation included with your purchase or visit the official Leviton website. Keep your proof of purchase for warranty claims.
Customer Support
For further assistance, technical support, or product inquiries, please visit the official Leviton website:
You may also find helpful resources, FAQs, and additional product information on their support pages.
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