Elo Accutouch E603162 1715L 17-Inch Touchscreen LCD Monitor User Manual

1. Introduction

The Elo 1715L touchmonitor is engineered to provide a reliable and cost-effective touch solution for various applications, including retail Point of Sale (POS) and hospitality environments. This 17-inch LCD monitor integrates Elo's AccuTouch five-wire resistive technology, allowing for touch input using fingers, gloved hands, credit cards, or a stylus. It features a dual serial/USB interface, a removable base, and side-mounted controls with a lockout function for enhanced security and usability. The display is factory-sealed to protect against dirt, dust, and liquids, ensuring durable operation in demanding settings.

2. What's in the Box

Verify that all the following items are included in your product packaging:

• Elo 17-inch Touchscreen LCD Monitor
• VGA Cable
• Serial Cable
• USB Cable
• Power Cord
• Quick Installation Guide (may vary)
• Driver CD (may vary)

Image 2.1: Contents of the Elo 1715L monitor box, showing the monitor, various cables (VGA, RS-232, USB, power), and documentation.

3. Setup Instructions

3.1 Unpacking and Placement

1. Carefully remove the monitor and all accessories from the packaging.
2. Place the monitor on a stable, flat surface. Ensure adequate ventilation around the unit.
3. Adjust the monitor's tilt for optimal viewing comfort.

3.2 Connecting the Monitor

1. Video Connection: Connect one end of the VGA cable to the VGA port on the monitor and the other end to the VGA output port on your computer.
2. Touch Interface Connection: Connect the USB cable from the monitor's USB port to an available USB port on your computer. Alternatively, if using the serial interface, connect the serial cable from the monitor's serial port to an available serial port on your computer.
3. Power Connection: Connect the power cord to the monitor's power input and then plug the other end into a grounded electrical outlet.

Image 3.1: Rear view of the monitor displaying the various connection ports for power, USB, serial, and VGA cables.

3.3 Driver Installation

1. After connecting the monitor, power on your computer and the monitor.
2. For optimal touchscreen functionality, install the appropriate drivers. These are typically found on the included driver CD or can be downloaded from the official Elo website (www.elotouch.com).
3. Follow the on-screen instructions to complete the driver installation. A system restart may be required.
4. Calibration: After driver installation, perform touchscreen calibration through the Elo control panel or your operating system's tablet PC settings to ensure accurate touch response.

4. Operating Instructions

4.1 Basic Touchscreen Operation

• Touch: Lightly touch the screen with your finger, stylus, or other approved object to select items or activate functions.
• Drag: Touch and hold an item, then move your finger across the screen to drag it.
• Right-Click: Depending on your operating system and driver settings, a long press or a specific gesture may emulate a right-click. Refer to your driver software for configuration.

4.2 On-Screen Display (OSD) Controls

The monitor features controls located on the side for adjusting display settings. These controls allow you to navigate the OSD menu.

Image 4.1: Side view of the monitor highlighting the physical control buttons for OSD adjustments.

1. Accessing OSD: Press the Menu button (usually indicated by an icon) to open the OSD menu.
2. Navigation: Use the Up/Down or Plus/Minus buttons to navigate through menu options.
3. Selection/Adjustment: Press the Select or Menu button again to choose an option or adjust a setting.
4. Exit: Use the Exit button or navigate to the 'Exit' option in the menu to close the OSD.
5. Lockout Function: The OSD controls include a lockout function to prevent accidental changes. Refer to the full user manual or Elo's support website for instructions on enabling/disabling this feature.

4.3 Optional Magnetic Stripe Reader (MSR)

If your 1715L monitor is equipped with the optional 3-track Magnetic Stripe Reader (MSR), it can be easily installed by the user. The MSR is programmable to either HID or Keyboard Emulation (USB only). Refer to the MSR installation guide for detailed instructions on attachment and software configuration.

5. Maintenance

5.1 Cleaning the Monitor

• Always power off and unplug the monitor before cleaning.
• Use a soft, lint-free cloth lightly dampened with a mild, non-abrasive glass cleaner or water.
• Do not spray cleaning solutions directly onto the screen or into any openings.
• Avoid using harsh chemicals, abrasive pads, or solvents.

5.2 General Care

• Keep the monitor away from direct sunlight, excessive heat, and moisture.
• Ensure proper ventilation to prevent overheating.
• Avoid placing heavy objects on the monitor or its cables.

6. Troubleshooting

• No Display:
  • Ensure the power cord is securely connected to both the monitor and the electrical outlet.
  • Verify the video cable (VGA) is properly connected to both the monitor and the computer.
  • Check if the monitor is powered on (power indicator light).
  • Confirm the computer is powered on and outputting a video signal.
• Touchscreen Not Responding:
  • Ensure the USB or serial touch cable is securely connected to both the monitor and the computer.
  • Verify that the correct touchscreen drivers are installed. Reinstall drivers if necessary.
  • Perform touchscreen calibration through the Elo control panel.
  • Restart the computer.
• Inaccurate Touch Response:
  • Recalibrate the touchscreen.
  • Ensure the screen surface is clean and free of obstructions.
• Screen Flickering or Distorted Image:
  • Check the video cable for loose connections or damage.
  • Adjust the display resolution and refresh rate on your computer to match the monitor's specifications.
  • Use the OSD menu to perform an auto-adjust function if available.
• Black Screen on Corner (as reported in reviews):
  • This may indicate a hardware issue. Contact Elo support for assistance.

7. Specifications

8. Warranty and Support

For detailed warranty information, technical support, and service inquiries, please refer to the documentation included with your product or visit the official Elo Touch Solutions website.

Elo Touch Solutions Website: www.elotouch.com

Please have your model number (E603162) and serial number ready when contacting support.