SANIFLO Sanipack Macerator Pump Model 011 User Manual

1. Introduction and Overview

The SANIFLO Sanipack Macerator Pump Model 011 is a 1/2 HP pump system designed for installing a complete bathroom in locations where traditional gravity drainage is not feasible. This includes areas up to 15 feet below the sewer line or up to 150 feet away from a soil stack. It is suitable for both residential and commercial applications.

The Sanipack system is engineered to handle wastewater from a wall-hung toilet, as well as gray water from a sink, shower, or urinal. Its compact design allows for discreet installation behind a wall, providing a modern and clean aesthetic for your bathroom.

2. Key Features

• Versatile Application: Enables the installation of a complete bathroom (toilet, sink, shower) in challenging locations.
• Powerful Performance: Equipped with a 1/2 HP motor, capable of discharging wastewater up to 15 feet vertically and 150 feet horizontally.
• Gray Water Handling: Designed to also discharge gray water from sinks, showers, and urinals, with wastewater draining into the system from either side.
• Wall-Mounted Toilet Compatibility: Specifically designed for use with wall-mounted toilets, allowing for concealed installation.
• Quiet Operation: Operates at a noise level of ≤ 53 dBA (measured at 3 ft).
• Certified Quality: Certified by CSA (IPC, NSPC) and IAPMO (UPC) standards.

3. Specifications

4. Setup and Installation

The SANIFLO Sanipack Macerator Pump is designed for installation with a wall-mounted toilet. It can be concealed behind a wall for a modern bathroom appearance. Proper installation is crucial for optimal performance and to comply with local plumbing codes. It is recommended to consult a qualified plumber for installation.

4.1. Placement Considerations

• Ensure adequate space behind the wall for the unit and all necessary plumbing connections.
• The unit must be installed on a stable, level surface.
• Access for future maintenance should be considered during placement.

4.2. Plumbing Connections

The Sanipack unit connects directly to the outlet of a wall-mounted toilet. It also features 1-1/2" inlets on either side for connecting gray water sources such as a sink, shower, or urinal. The discharge pipe, typically 3/4" or 1" rigid pipe, connects to the top of the unit and leads to the main sewer line.

A 1-1/2" vent connection on top of the lid is required for proper operation and compliance with plumbing codes. Ensure all connections are secure and watertight to prevent leaks.

Figure 1: The SANIFLO Sanipack Macerator Pump unit.

Figure 2: Dimensional diagram of the Sanipack Macerator Pump, showing its compact size for concealed installation.

Figure 3: Example of a bathroom installation with the Sanipack Macerator Pump concealed behind a wall, connected to a wall-hung toilet and sink.

4.3. Electrical Connection

The unit requires a standard electrical connection. Ensure the power supply meets the pump's requirements and is installed according to local electrical codes. The pump simply plugs into a wall outlet.

5. Operating Instructions

The SANIFLO Sanipack Macerator Pump operates automatically. When water enters the unit from the connected fixtures (toilet, sink, shower), the macerator and pump activate to discharge the wastewater through the discharge pipe to the main sewer line.

5.1. Normal Operation

• After flushing the toilet or draining water from a sink/shower, the pump will activate for a short period to process and discharge the waste.
• The operation is typically brief and relatively quiet.

5.2. Important Usage Guidelines

• Do Not Flush: Avoid flushing non-biodegradable items such as sanitary products, wet wipes, cotton balls, dental floss, medication, or excessive amounts of toilet paper. These items can cause blockages and damage the macerator blades.
• Chemicals: Do not pour harsh chemicals, solvents, or oils into the system, as these can damage internal components.

6. Maintenance

Regular maintenance ensures the longevity and efficient operation of your Sanipack Macerator Pump. Always disconnect power to the unit before performing any maintenance.

6.1. Routine Cleaning

• Periodically clean the toilet bowl and other connected fixtures using standard bathroom cleaners.
• For internal cleaning of the pump, specialized descaling products designed for macerating units can be used. Follow the product instructions carefully.

6.2. Inspection

• Regularly check all plumbing connections for any signs of leaks or damage.
• Ensure the electrical cord is intact and free from damage.

For detailed maintenance procedures, refer to the complete SANIFLO instruction manual provided with your product.

7. Troubleshooting

If you encounter issues with your Sanipack Macerator Pump, the following basic troubleshooting steps may help. Always disconnect power before inspecting the unit.

7.1. Pump Not Activating

• Check Power: Ensure the unit is properly plugged into a functional electrical outlet. Check the circuit breaker.
• Water Level: Verify that enough water has entered the unit to trigger the float switch.

7.2. Unit Running Continuously or Intermittently

• Blockage: A foreign object may be obstructing the macerator blades or the float switch. Disconnect power and carefully inspect the unit.
• Leak: Check for any leaks in the connected fixtures or plumbing that might be continuously feeding water into the unit.

7.3. Unusual Noises or Vibrations

• Foreign Object: A foreign object may be caught in the macerator. Disconnect power and inspect.
• Installation: Ensure the unit is securely installed and not vibrating against walls or pipes.

If these steps do not resolve the issue, or for more complex problems, contact SANIFLO customer support or a qualified service technician. Do not attempt repairs beyond your technical capabilities.

8. Warranty and Support

The SANIFLO Sanipack Macerator Pump comes with a standard 2-year warranty from the date of purchase. An additional 2 years of warranty coverage can be obtained by registering your product. This warranty covers defects in materials and workmanship under normal use and service.

For warranty claims, technical assistance, or to register your product, please visit the official SANIFLO website or contact their customer support directly. Keep your proof of purchase for warranty validation.

SANIFLO Customer Support: Refer to your product packaging or the official SANIFLO website for the most current contact information.