1. Introduction
Thank you for choosing the Riobel 2020BN Hand Shower Slide Bar. This manual provides essential information for the proper installation, operation, and maintenance of your new hand shower slide bar. Please read these instructions thoroughly before beginning installation or use to ensure safe and efficient performance. Keep this manual for future reference.
2. Safety Information
- Professional Installation Recommended: For optimal safety and performance, it is highly recommended that this product be installed by a qualified professional plumber.
- Water Supply: Ensure the main water supply is turned off before beginning any installation or maintenance to prevent water damage.
- Tools: Use appropriate tools for installation. Improper tools can damage the product or cause injury.
- Inspect Components: Before installation, carefully inspect all components for any damage. Do not install damaged parts.
- Cleaning: Use only mild, non-abrasive cleaners for maintenance. Harsh chemicals can damage the finish.
3. Package Contents
Verify that all components are present before proceeding with installation:
- Riobel 2020BN Hand Shower Slide Bar (Ø19 mm / ¾")
- Hand Shower (10, 4-jet with pause function)
- 150 cm (59") Double Interlock Flexible Hose with swivel and 2 check valves
- Mounting Hardware (screws, anchors, etc.)

Image 1: Riobel 2020BN Hand Shower Slide Bar with hand shower and hose. This image displays the complete assembly of the hand shower slide bar, including the wall-mounted bar, the adjustable hand shower holder, and the flexible hose connected to a multi-function hand shower. The finish appears to be brushed nickel.
4. Setup and Installation
Follow these general steps for installing your hand shower slide bar. Specific details may vary based on your wall type and existing plumbing. Always consult a professional if unsure.
- Prepare the Area: Turn off the main water supply. Clear the installation area and protect surfaces from potential damage.
- Mark Mounting Points: Hold the slide bar against the wall at the desired height and location. Use a level to ensure it is perfectly vertical. Mark the drilling points for the mounting brackets.
- Drill Holes: Using an appropriate drill bit for your wall material (tile, drywall, etc.), drill pilot holes at the marked locations. Insert wall anchors if necessary.
- Attach Mounting Brackets: Secure the slide bar mounting brackets to the wall using the provided screws. Ensure they are firmly attached.
- Install Slide Bar: Attach the slide bar to the mounted brackets. Some designs may involve sliding the bar onto the brackets and securing with set screws.
- Connect Hose and Hand Shower: Connect one end of the flexible hose to your existing shower outlet or diverter. Connect the other end to the hand shower. Ensure all connections are hand-tightened, then use a wrench for a final snug turn, being careful not to overtighten.
- Place Hand Shower: Insert the hand shower into the Easy-Glide cursor on the slide bar.
- Test for Leaks: Turn on the main water supply and check all connections for leaks. Tighten any leaking connections as needed.
5. Operation
The Riobel 2020BN Hand Shower Slide Bar is designed for ease of use and versatility.
- Adjusting Hand Shower Height: The hand shower holder features an Easy-Glide left cursor. To adjust the height, simply press the lever or button on the cursor and slide it up or down the bar to your desired position. Release the lever/button to lock it in place.
- Hand Shower Functions: The included hand shower offers 10, 4-jet spray patterns. Rotate the spray face or a designated selector on the hand shower to cycle through the different spray modes. It also includes a pause function, which temporarily reduces water flow to a trickle, conserving water while lathering or shaving.
- Hose Flexibility: The 150 cm (59") double interlock flexible hose provides ample reach and maneuverability for comfortable showering.
6. Maintenance and Cleaning
Regular cleaning will help maintain the appearance and functionality of your Riobel hand shower slide bar.
- General Cleaning: Clean the slide bar, hand shower, and hose regularly with a soft cloth and mild soap and water. Rinse thoroughly and dry with a soft cloth to prevent water spots.
- Avoid Harsh Cleaners: Do not use abrasive cleaners, scouring pads, ammonia-based cleaners, or any cleaners containing bleach, acids, or alcohol. These can damage the finish and internal components.
- Scale-Free Nozzles: The hand shower features scale-free nozzles. If mineral deposits accumulate, gently rub the rubber nozzles with your finger or a soft brush to dislodge them.
- Hose Care: Periodically check the flexible hose for any signs of wear or damage. Replace if necessary.
7. Troubleshooting
Refer to the following table for common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Water leaks from connections. | Loose connections or damaged washers. | Ensure all connections are tightened properly. Check and replace washers if they are worn or damaged. |
| Hand shower spray is weak or inconsistent. | Mineral buildup in nozzles or low water pressure. | Clean the scale-free nozzles by gently rubbing them. Check your home's water pressure. Ensure the pause function is not partially engaged. |
| Hand shower holder does not slide smoothly or lock. | Debris on the slide bar or a faulty cursor mechanism. | Clean the slide bar thoroughly. Ensure the Easy-Glide cursor mechanism is free of obstructions and operating correctly. If the issue persists, contact support. |
If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact Riobel customer support or a qualified plumber.
8. Specifications
| Model Number: | 2020BN |
| Part Number: | 2020-BN |
| Brand: | Riobel |
| Material: | Metal (Brass for handle) |
| Finish: | BN (Brushed Nickel) |
| Color: | BN (Brushed Nickel) |
| Product Dimensions: | 36.22 x 3.54 x 6.29 inches |
| Item Weight: | 1 pound |
| Slide Bar Diameter: | Ø19 mm (¾") |
| Hose Length: | 150 cm (59") |
| Hand Shower Features: | 10, 4-jet with pause, Scale-free nozzles |
| Certification: | ASME/CSA |
9. Warranty and Support
Warranty Information: Specific warranty details for the Riobel 2020BN Hand Shower Slide Bar are not provided in this manual. Please refer to the warranty card included with your product, visit the official Riobel website, or contact your retailer for comprehensive warranty terms and conditions.
Customer Support: For technical assistance, replacement parts, or any questions regarding your Riobel product, please contact Riobel customer service. Contact information can typically be found on the manufacturer's website or on your purchase documentation.