Iomega Prestige 320 GB USB 2.0 Portable External Hard Drive User Manual

1. Introduction

The Iomega Prestige 320 GB USB 2.0 Portable External Hard Drive (Model 34807) is designed for convenient data storage and portability. Its compact and lightweight design allows for easy transport, fitting into a pocket, backpack, or laptop bag. The drive operates without an external power supply, connecting directly via USB. Featuring a durable aluminum enclosure and Drop Shock technology, it is built to withstand travel environments. This manual provides instructions for setup, operation, and maintenance of your device.

Image of the Iomega Prestige 320 GB Portable External Hard Drive, showcasing its compact design and brushed silver aluminum enclosure.

2. Package Contents

Verify that all items are present in the package:

• Iomega Prestige Portable Hard Drive
• USB 2.0/power cable
• Quick Start Guide
• Iomega Protection Suite (software download instructions)

3. System Requirements

Ensure your computer meets the following minimum requirements:

PC Systems:

• Built-in USB port
• Microsoft Windows XP, Windows Vista, or Windows 7 (32-bit)
• 256MB RAM or higher

Mac Systems:

• Built-in USB port
• Mac OS X 10.4 - 10.6
• 12MB RAM

Note: The drive must be reformatted for use with Mac operating systems. Instructions for reformatting are included in the Quick Start Guide.

4. Setup and Installation

4.1 Connecting the Hard Drive

1. Locate an available USB 2.0 port on your computer.
2. Connect the smaller end of the provided USB 2.0 cable to the USB port on the Iomega Prestige Portable Hard Drive.
3. Connect the larger end of the USB 2.0 cable to an available USB 2.0 port on your computer.
4. The drive is USB-powered and does not require an external power adapter.
5. Your operating system should automatically detect and install the necessary drivers.

4.2 Software Installation (Iomega Protection Suite)

The Iomega Protection Suite software is available via download and includes tools for data backup and computer protection. Refer to the Quick Start Guide for detailed instructions on downloading and installing the software components, which may include:

• Trend Micro Internet Security (1-year subscription)
• Iomega QuikProtect
• EMC Retrospect Express Backup software
• MozyHome Online Backup service (2GB online capacity free)

5. Operating Instructions

5.1 Using with Windows

Once connected, the Iomega Prestige drive will appear as a removable storage device in "My Computer" or "This PC." You can drag and drop files to and from the drive, or use it as a backup destination with the included Iomega Protection Suite software.

5.2 Using with Mac

For optimal performance and compatibility with Mac OS X, the drive must be reformatted. This process will erase all data currently on the drive. Follow the reformatting instructions provided in the Quick Start Guide or consult your Mac's Disk Utility application. After reformatting, the drive will function similarly to other external storage devices on your Mac.

5.3 Safely Disconnecting the Drive

To prevent data corruption, always safely eject the hard drive before disconnecting it from your computer:

• Windows: Click the "Safely Remove Hardware and Eject Media" icon in the system tray, then select the Iomega drive. Wait for the "Safe to Remove Hardware" message before unplugging.
• Mac: Drag the drive icon from your desktop to the Trash, or right-click (Control-click) the drive icon and select "Eject." Wait for the icon to disappear before unplugging.

6. Maintenance

To ensure the longevity and optimal performance of your Iomega Prestige Portable Hard Drive:

• Physical Care: Keep the drive clean and free from dust. Avoid exposing it to extreme temperatures, humidity, or direct sunlight.
• Data Backup: Regularly back up important data stored on the drive to another location to prevent data loss.
• Safe Ejection: Always follow the safe ejection procedure before disconnecting the drive.
• Firmware Updates: Periodically check the Iomega support website for any available firmware updates for your model.

7. Troubleshooting

If you encounter issues with your Iomega Prestige Portable Hard Drive, consider the following:

• Drive Not Detected:
  • Ensure the USB cable is securely connected to both the drive and the computer.
  • Try connecting the drive to a different USB port on your computer.
  • If using a desktop computer, try connecting to a USB port on the back of the computer (directly on the motherboard).
  • Test the drive with a different USB cable if available.
  • Restart your computer.
• Insufficient Power:
  • Some computers, especially older laptops, may not provide enough power through a single USB port. If your USB cable has two USB connectors for the computer side, connect both to ensure adequate power.
  • Avoid connecting the drive through unpowered USB hubs.
• Slow Performance:
  • Ensure you are using a USB 2.0 port for optimal speed.
  • Close any unnecessary applications running in the background.
  • Defragment the drive (Windows only) if performance issues persist.
• Mac Compatibility:
  • If using with a Mac, confirm the drive has been reformatted for Mac OS X.

For further assistance, refer to the Quick Start Guide or visit the Iomega support website.

8. Specifications

9. Warranty and Support

The Iomega Prestige Portable Hard Drive includes a 3-year limited warranty upon product registration. For detailed warranty terms, product registration, and technical support, please refer to the official Iomega website or the documentation included with your product.