Orange Liveplug HD+ 200Mbits/s Powerline Adapter User Manual

1. Introduction

The Orange Liveplug HD+ 200Mbits/s kit provides a solution for extending your home network using your existing electrical wiring. This Powerline Communication (PLC) technology allows you to connect devices like your Livebox and TV decoder without running new Ethernet cables. This manual will guide you through the setup, operation, and troubleshooting of your Liveplug HD+ adapters.

2. Package Contents

Please verify that all items are present in your package:

• 2 x Orange Liveplug HD+ 200Mbits/s adapters
• 2 x Ethernet cables (2 meters each)
• 1 x User Manual (this document)

Image: The Orange Liveplug HD+ 200Mbits/s kit, showing two white adapters and two Ethernet cables.

3. Setup Instructions

Follow these steps to set up your Liveplug HD+ adapters:

3.1. Connecting the First Adapter (Near your Livebox/Router)

1. Plug one Liveplug HD+ adapter directly into a wall power outlet near your Livebox or internet router. Avoid power strips or extension cords as they can interfere with performance.
2. Connect one end of an Ethernet cable to the Ethernet port on the Liveplug HD+ adapter.
3. Connect the other end of the Ethernet cable to an available LAN port on your Livebox or internet router.
4. Wait for the power indicator light on the adapter to turn solid green, indicating it is powered on.

3.2. Connecting the Second Adapter (Near your TV Decoder/Device)

1. Plug the second Liveplug HD+ adapter directly into a wall power outlet near your TV decoder or the device you wish to connect to the network. Again, avoid power strips or extension cords.
2. Connect one end of the second Ethernet cable to the Ethernet port on this Liveplug HD+ adapter.
3. Connect the other end of the Ethernet cable to the Ethernet port on your TV decoder or network device.
4. Wait for the power indicator light on this adapter to turn solid green.

3.3. Establishing Connection (Pairing)

The adapters should automatically establish a connection. Observe the network indicator light on both adapters:

• Solid Green: A strong connection is established.
• Flashing Green: Data is being transmitted.
• Off: No connection or poor connection.

If the network indicator light does not turn solid green, you may need to manually pair the devices:

1. Press the 'Pair' button on the first Liveplug HD+ adapter for 2-3 seconds. The power light may start flashing.
2. Within two minutes, press the 'Pair' button on the second Liveplug HD+ adapter for 2-3 seconds.
3. Both adapters should now establish a secure connection, and their network indicator lights should turn solid green.

4. Operating the Liveplug HD+

4.1. Basic Operation

Once connected and paired, the Liveplug HD+ adapters operate automatically. They create a secure network bridge over your home's electrical wiring, allowing any connected Ethernet device to access the internet or local network.

4.2. Indicator Lights

• Power Light: Indicates if the adapter is powered on. Solid green for on.
• Network Light: Indicates the status of the Powerline connection. Solid green for good connection, flashing for data transfer, off for no connection.
• Ethernet Light: Indicates an active Ethernet connection to a device. Solid green for active link, flashing for data transfer.

5. Maintenance

To ensure optimal performance and longevity of your Liveplug HD+ adapters, follow these maintenance guidelines:

• Cleaning: Gently wipe the adapters with a dry, soft cloth. Do not use liquid cleaners or solvents.
• Placement: Keep the adapters in a dry, well-ventilated area. Do not cover them or place them in enclosed spaces that could lead to overheating.
• Power Outlets: Always plug the adapters directly into a wall outlet. Avoid power strips, surge protectors, or extension cords, as these can degrade performance or block the Powerline signal.
• Environmental Conditions: Do not expose the adapters to extreme temperatures, humidity, or direct sunlight.

6. Troubleshooting

If you encounter issues with your Liveplug HD+ adapters, try the following solutions:

• No Connection (Network Light Off):
  • Ensure both adapters are plugged directly into wall outlets and powered on.
  • Verify that the Ethernet cables are securely connected to both the adapters and your network devices (Livebox, TV decoder).
  • Try re-pairing the adapters as described in Section 3.3.
  • Test the adapters in different wall outlets to rule out issues with a specific electrical circuit.
• Slow Connection or Intermittent Drops:
  • Ensure adapters are not plugged into power strips or surge protectors.
  • Avoid plugging high-power electrical appliances (e.g., washing machines, refrigerators, microwaves) into outlets on the same circuit as the Liveplug adapters, as they can cause interference.
  • If possible, try moving the adapters to different outlets to find a clearer electrical path.
  • Ensure your electrical wiring is in good condition. Older or complex wiring can sometimes affect Powerline performance.
• Ethernet Light Off:
  • Check the Ethernet cable connection between the adapter and your device.
  • Try a different Ethernet cable.
  • Ensure the connected device (e.g., TV decoder, computer) is powered on and its Ethernet port is active.

7. Technical Specifications

8. Warranty and Support

For detailed warranty information, technical assistance, or customer support regarding your Orange Liveplug HD+ 200Mbits/s adapters, please refer to the official Orange website or contact their customer service department directly. Keep your proof of purchase for warranty claims.