1. Introduction and Product Overview
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Pentair EQK-500 EQ-Series Commercial Plastic Pool Pump. Please read this manual thoroughly before installation and operation.
The Pentair EQK-500 is a commercial plastic pump designed for commercial and large residential pools. It features high electrical and hydraulic efficiency, contributing to lower electrical costs, reduced wear on parts, and quiet operation. It serves as a direct replacement for C-Series pumps and is self-priming with an integrated hair and lint strainer.
Key Features:
- Direct replacement for C-Series pumps.
- Waterfall models are suitable for low head, high flow applications.
- Designed for easy cleaning and serviceability.
- Constructed with commercial-grade, non-corrosive plastic parts for enhanced durability and extended lifespan.
- Dimensions: 13 inches (length) x 15 inches (height) x 28 inches (width).

Figure 1: Pentair EQK-500 EQ-Series Commercial Plastic Pool Pump with Strainer.
2. Setup and Installation
Proper installation is crucial for the safe and efficient operation of the pump. Installation should be performed by a qualified professional in accordance with all local and national electrical and plumbing codes.
2.1 Site Selection:
- Install the pump as close to the pool as possible to minimize friction loss from piping.
- Ensure the location is well-ventilated and protected from excessive moisture and direct sunlight.
- Provide adequate space around the pump for routine maintenance and servicing.
2.2 Plumbing Connections:
- The pump features 6-inch by 4-inch port sizes. Use appropriate plumbing fittings to connect the pump to the pool's filtration system.
- Ensure all connections are watertight to prevent leaks and maintain system efficiency.
2.3 Electrical Connections:
- This is a 3-phase pump. Verify the power supply matches the pump's voltage requirements: 208-230/460 Volts.
- Connect the pump to a dedicated circuit protected by a Ground Fault Circuit Interrupter (GFCI) as required by local codes.
- Ensure proper grounding to prevent electrical hazards.

Figure 2: Top and side view dimensions of the Pentair EQK-500 pump, showing mounting holes and flange sizes for installation planning.

Figure 3: Front and side view dimensions of the Pentair EQK-500 pump, detailing flange connections and overall footprint for precise placement.
3. Operating Instructions
3.1 Priming the Pump:
- Before starting the pump, ensure the strainer basket is clean and the pump housing is filled with water.
- Open all suction and return valves in the pool plumbing system.
- Turn on the pump. It should self-prime within a few minutes. If not, turn off the pump, recheck water levels, and repeat the process.
3.2 Normal Operation:
- Monitor the pressure gauge on your filter system to ensure it operates within the recommended range.
- Listen for unusual noises, which may indicate air leaks or mechanical issues.
- Regularly check the strainer basket for debris and clean as necessary to maintain optimal flow.

Figure 4: Performance curves for Pentair EQ-Series pumps, illustrating Total Dynamic Head in Feet of Water versus US Gallons Per Minute, with a highlighted "BEST EFFICIENCY SIZING" curve.
4. Maintenance
Regular maintenance ensures the longevity and efficient performance of your Pentair EQK-500 pump.
4.1 Strainer Basket Cleaning:
- Turn off the pump and close all necessary valves before opening the strainer lid.
- Remove the strainer basket and empty any debris. Rinse the basket thoroughly.
- Inspect the lid O-ring for cracks or wear. Lubricate with a silicone-based lubricant if needed.
- Replace the basket and secure the lid, ensuring a tight seal.
4.2 Winterization:
- In freezing climates, drain all water from the pump and plumbing to prevent freeze damage.
- Store the pump in a dry, protected area if possible, or cover it to shield from elements.
5. Troubleshooting
This section provides solutions to common issues you might encounter with your pump. For problems not listed here, contact qualified service personnel.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not prime | Low water level; air leak in suction line; clogged strainer basket | Ensure adequate water level; check and seal all suction line connections; clean strainer basket |
| Pump runs but no water flow | Closed valve; clogged impeller; air lock | Open all valves; inspect and clear impeller; re-prime the pump |
| Excessive noise or vibration | Cavitation (air in system); worn bearings; loose mounting | Check for air leaks; contact service professional for bearing replacement; tighten mounting bolts |
| Motor overheats and shuts off | Insufficient ventilation; low voltage; excessive load | Ensure proper ventilation; verify power supply voltage; check for obstructions in plumbing |
6. Specifications
| Attribute | Value |
|---|---|
| Brand | Pentair |
| Model Number | 340031 |
| Material | Plastic |
| Style | Above Ground |
| Power Source | Battery Powered (Note: This seems incorrect based on 3-phase voltage, but using provided data) |
| Item Weight | 167 Pounds |
| Manufacturer | Pentair |
| UPC | 788379690403 |
| Product Dimensions (L x W x H) | 13 x 28 x 15 inches |
| Voltage | 208-230/460 Volts |
| Amperage | 13.5-12.3/6.2 Amps |
| Horsepower | 5 HP |
| Service Factor (SF) | 1.15 |
| Port Size | 6-inch by 4-inch |
7. Warranty Information
Pentair products are manufactured to high quality standards and are backed by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Pentair website. Keep your proof of purchase for warranty claims.
8. Customer Support
For technical assistance, replacement parts, or further information regarding your Pentair EQK-500 pump, please contact Pentair Customer Support. You can find contact details on the official Pentair website or through the documentation provided with your purchase.
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