Craftmade DR36W 36-inch Downrod Instruction Manual

Important Safety Information

Read all instructions carefully before installing and using the Craftmade DR36W downrod. Failure to follow these instructions may result in electric shock, fire, or serious personal injury.

• Always disconnect power at the circuit breaker before beginning installation or performing any maintenance.
• Consult a qualified electrician if you are unsure about wiring or electrical connections.
• Ensure the mounting structure can support the weight of the ceiling fan and downrod assembly.
• Use only Craftmade approved parts and accessories with this downrod.
• Do not bend or modify the downrod.
• Keep children and pets away from the work area during installation.

Setup and Installation

Package Contents

• 1 x Craftmade DR36W 36-inch Downrod
• Instruction Manual (this document)

Tools Required (Not Included)

• Phillips Head Screwdriver
• Flat Head Screwdriver
• Adjustable Wrench
• Step Ladder
• Wire Strippers (if applicable to fan wiring)
• Electrical Tape (if applicable to fan wiring)

Installation Instructions

This downrod is designed to extend the mounting height of a compatible Craftmade ceiling fan. Refer to your specific ceiling fan's instruction manual for detailed fan assembly and wiring instructions. The following steps outline the general procedure for integrating the downrod.

Image of the Craftmade DR36W 36-inch white downrod, a cylindrical metal rod designed to extend a ceiling fan from the ceiling.

1. Power Disconnection: Before starting, ensure the power supply to the ceiling fan circuit is turned OFF at the main circuit breaker.
2. Prepare Fan Motor: If the ceiling fan is already assembled with a shorter downrod or flush mount, carefully disassemble the existing mounting hardware from the fan motor housing according to your fan's manual.
3. Route Wires: Carefully feed the electrical wires from the ceiling fan motor through the center of the Craftmade DR36W downrod. Ensure wires are not pinched or damaged.
4. Secure Downrod to Fan: Insert the top end of the fan motor assembly into the downrod. Align the holes and secure the downrod to the fan motor housing using the pin and clevis clip provided with your ceiling fan, or as instructed in your fan's manual. Ensure all fasteners are tightened securely.
5. Prepare Canopy/Mounting Bracket: Attach the ceiling fan canopy and mounting bracket to the ceiling junction box as per your ceiling fan's instructions.
6. Hang Fan Assembly: Carefully lift the fan assembly (with the downrod attached) and hang it onto the mounting bracket hook (if applicable) or secure it directly to the mounting bracket as specified in your fan's manual.
7. Electrical Connections: Complete all electrical wiring connections as detailed in your ceiling fan's instruction manual. Ensure all connections are secure and insulated.
8. Final Assembly: Secure the canopy to the mounting bracket, covering all wiring.
9. Power Restoration: Restore power at the circuit breaker and test the ceiling fan operation.

Operating the Downrod (as part of a Ceiling Fan System)

The Craftmade DR36W downrod is a structural component designed to position your ceiling fan at an optimal height from the ceiling. It does not have operational controls itself. The operation of your ceiling fan, including speed, light, and direction, is controlled by the fan's integrated switches, pull chains, remote control, or wall control unit.

Refer to your specific Craftmade ceiling fan's instruction manual for detailed operating procedures.

Maintenance

The Craftmade DR36W downrod requires minimal maintenance. Regular inspection and cleaning will help ensure its longevity and proper function within your ceiling fan system.

• Cleaning: To clean the downrod, wipe it with a soft, damp cloth. Do not use abrasive cleaners or solvents, as these may damage the finish.
• Periodic Inspection: Periodically check all screws and fasteners connecting the downrod to the ceiling fan and mounting bracket. Ensure they are tight and secure. Loose connections can cause wobbling or noise.
• Finish Care: Avoid scratching or chipping the finish. If the finish is damaged, touch-up paint matching the original color may be used.

Always ensure power is disconnected at the circuit breaker before performing any cleaning or inspection that requires touching the fan or downrod.

Troubleshooting

As a passive component, the downrod itself rarely causes operational issues. Most problems related to a ceiling fan system are typically associated with the fan motor, blades, electrical connections, or mounting bracket.

• Fan Wobbling: If the ceiling fan wobbles excessively, first ensure all downrod connections to the fan motor and mounting bracket are secure. Check that the downrod itself is not bent or damaged. Refer to your ceiling fan's manual for specific balancing instructions.
• Noise: Unusual noises from the fan assembly can sometimes be attributed to loose connections. Verify that the downrod is securely fastened at both ends.
• Electrical Issues: The downrod does not contain electrical components. If you experience electrical issues (e.g., fan not turning on, lights not working), consult your ceiling fan's instruction manual for troubleshooting electrical connections and components.

If you are unable to resolve an issue, contact Craftmade customer support or a qualified electrician.

Specifications

Warranty Information

The Craftmade DR36W downrod is covered by a 1 Year Manufacturer Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use and service.

This warranty does not cover damage resulting from improper installation, accident, misuse, abuse, or unauthorized repairs. For warranty claims, please retain your proof of purchase and contact Craftmade customer support.

Customer Support

For technical assistance, troubleshooting, or warranty inquiries regarding your Craftmade DR36W downrod, please contact Craftmade customer support.

• Website: Visit the official Craftmade website for support resources and contact information.
• Phone: Refer to your Craftmade ceiling fan manual or the Craftmade website for customer service phone numbers.
• Email: Contact Craftmade customer service via email for non-urgent inquiries.

When contacting support, please have your product model number (DR36W) and proof of purchase readily available.