1. Introduction
The Carnation CR2 Money Counter is designed for efficient and accurate counting of banknotes, featuring advanced counterfeit detection capabilities. This manual provides instructions for the proper setup, operation, and maintenance of your device to ensure optimal performance and longevity.
Key features include:
- Counts up to 1500 bills per minute with adjustable speed settings.
- Integrated Ultraviolet (UV), Magnetic (MG), and Infrared (IR) counterfeit detection.
- Interactive touchscreen display for easy operation.
- Batch and Add functions for streamlined counting tasks.
- Compatibility with multiple currencies including USD, Canadian Dollar, and Euro.

Figure 1: Front view of the Carnation CR2 Money Counter, illustrating the bill feeder and output stacker.
2. Setup
Follow these steps to set up your Carnation CR2 Money Counter:
- Unpacking: Carefully remove the money counter from its packaging. Retain all packaging materials for future transport or storage.
- Placement: Place the machine on a stable, flat surface, ensuring adequate ventilation around the unit.
- Power Connection: Connect the power cord to the machine's power input port located at the rear. Plug the other end into a standard AC 110V/60HZ (or 220V/50HZ, depending on model) electrical outlet.
- Power On: Locate the power switch, typically on the rear or side of the unit. Flip the switch to the "ON" position. The machine will perform a self-test upon startup.

Figure 2: Rear view of the Carnation CR2, highlighting the power switch and electrical outlet connection.
3. Operating Instructions
3.1 Basic Counting
- Prepare Bills: Ensure bills are neatly stacked, free from folds, tears, or foreign objects like paper clips.
- Load Bills: Place the stack of bills into the feeder hopper. The machine will automatically start counting.
- Read Display: The display will show the total number of bills counted.
3.2 Speed Selection
The CR2 offers three counting speeds: 800, 1200, and 1500 bills per minute. Use the speed selection buttons on the control panel to adjust the counting speed according to the condition of the banknotes or your preference.
3.3 Batch Function
The Batch function allows you to count bills into preset quantities.
- Press the "BATCH" button on the touchscreen.
- Enter the desired batch quantity using the numeric keypad.
- Load bills into the hopper. The machine will count until the preset batch quantity is reached, then pause. Remove the batch and the machine will resume counting for the next batch.
3.4 Add Function
The Add function accumulates the total count of multiple stacks of bills.
- Press the "ADD" button on the touchscreen.
- Load the first stack of bills. The machine will count them.
- Load subsequent stacks. The machine will add each new count to the running total.
- Press "ADD" again to exit the function and clear the total.
4. Counterfeit Detection
The Carnation CR2 is equipped with multiple detection methods to identify counterfeit banknotes:
- Ultraviolet (UV) Detection: Checks for UV security features embedded in genuine banknotes that are not visible to the naked eye.
- Magnetic (MG) Detection: Scans for magnetic ink patterns present in specific areas of authentic currency.
- Infrared (IR) Detection: Verifies the presence of infrared security marks, which are often used for denomination recognition and counterfeit prevention.
If a suspicious bill is detected, the machine will typically stop counting and display an error code. Remove the suspect bill and press a designated button (refer to the touchscreen interface) to resume counting.

Figure 3: Overview of the Carnation CR2's features, including its interactive touchscreen and various counterfeit detection technologies.
5. Maintenance
Regular maintenance ensures the accuracy and longevity of your money counter.
5.1 Cleaning
- Power Off: Always turn off and unplug the machine before cleaning.
- Dust Removal: Use a soft brush or compressed air to remove dust and paper residue from the bill path, sensors, and rollers.
- Exterior Cleaning: Wipe the exterior with a soft, damp cloth. Avoid abrasive cleaners or solvents.
- Sensor Cleaning: Gently clean the sensors (located along the bill path) with a cotton swab lightly dampened with isopropyl alcohol. Allow to dry completely before use.
5.2 Software Updates
The CR2 can connect to a computer for software updates. This allows the machine to identify new denominations and adapt to evolving anti-counterfeit technologies. Refer to the manufacturer's website or contact customer support for instructions on how to perform software updates.
6. Troubleshooting
This section addresses common issues you might encounter with your Carnation CR2 Money Counter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not power on. | Power cord not connected, power switch off, or power outlet issue. | Ensure power cord is securely connected. Check power switch. Test outlet with another device. |
| Bills are jamming frequently. | Bills are not neatly stacked, worn/damaged bills, or dirty rollers/sensors. | Straighten bills before loading. Remove damaged bills. Clean rollers and sensors as per Maintenance section. Adjust bill guides if available. |
| Inaccurate counting. | Dirty sensors, worn rollers, or incorrect bill loading. | Clean sensors. Ensure bills are loaded correctly. If problem persists, contact support. |
| Counterfeit detection errors. | Dirty sensors, heavily worn bills, or outdated software. | Clean UV, MG, and IR sensors. Try counting the bill manually to verify. Consider a software update. |
| Error codes displayed. | Specific internal issue. | Refer to the full user manual (if provided separately) for a list of error codes and their solutions. If not available, contact customer support. |
7. Specifications
| Feature | Detail |
|---|---|
| Model | CR2 |
| Counting Speed | 800, 1200, 1500 bills/minute (adjustable) |
| Feeder Capacity | 400 Bills |
| Carrier Capacity | 300 Bills |
| Counterfeit Detection | UV (Ultraviolet), MG (Magnetic), IR (Infrared) |
| Display | Touchscreen, 4-digit LED for Counting/Preset |
| Power Consumption | 75W |
| Power Supply | AC 110V/60HZ (or 220V/50HZ) |
| Dimensions (N.W./PC) | 10.5"x8.1"x9.8" (16.5 lb) |
| Supported Currencies | USD, Canadian Dollar, Euro, and others |
8. Warranty and Support
8.1 Warranty Information
The Carnation CR2 Money Counter comes with a complimentary 1-year warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to your purchase documentation or contact Carnation customer support.
Additionally, a 30-day return policy is offered for complete satisfaction. If you are not satisfied with the product, a free replacement or refund may be available within 30 days of purchase.
8.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Carnation customer support. Contact information can typically be found on the manufacturer's website or your product packaging.





