Draytek Vigor 3120 G.SHDSL Security Router User Manual

1. Introduction

The Draytek Vigor 3120 is a G.SHDSL Security Router designed for reliable and secure network connectivity. It features a G.SHDSL WAN port for high-speed digital subscriber line connections, along with multiple LAN ports for local network devices. This router integrates advanced security features such as a comprehensive firewall and VPN capabilities to ensure secure and efficient network operations.

2. Setup Guide

2.1. Package Contents

Before proceeding, ensure all components are present:

• Draytek Vigor 3120 Router
• Power Adapter
• Ethernet Cable
• Quick Start Guide (if included)

2.2. Physical Connections

Refer to the image below for port identification on the front panel of the Vigor 3120 router.

Figure 1: Front Panel of Draytek Vigor 3120 Router. This image displays the router's front panel, highlighting the DSL port, four LAN ports, a USB port, and various LED indicators for activity, VPN, QoS, PRN, DSL link, LAN link/activity, and a reset button.

1. Power Connection: Connect the power adapter to the router's power input and then to a power outlet.
2. WAN Connection (DSL): Connect your G.SHDSL line to the router's DSL port.
3. LAN Connections: Connect your local network devices (computers, switches, access points) to the router's LAN 1-4 ports.
4. USB Connection: For 3.5G Mobile Broadband support or other USB devices, connect a compatible USB modem or device to the USB port.

2.3. Initial Configuration

To access the router's web-based management interface:

1. Ensure your computer is connected to one of the router's LAN ports.
2. Open a web browser (e.g., Chrome, Firefox, Edge).
3. In the address bar, type the default IP address (commonly 192.168.1.1 or refer to the Quick Start Guide) and press Enter.
4. Enter the default username and password (typically admin for both, or as specified in the guide).
5. Follow the on-screen wizard for initial setup, including WAN configuration and wireless settings.

3. Operating Instructions

3.1. G.SHDSL WAN Connectivity

The Vigor 3120 provides a dedicated G.SHDSL WAN port for high-speed, symmetrical digital subscriber line connections. Configure your G.SHDSL parameters, such as encapsulation mode and VPI/VCI settings, through the router's web interface under the WAN settings.

3.2. Wireless (802.11n) Configuration

The router provides 802.11n wireless connectivity. Access the "Wireless LAN" section in the web interface to:

• Set up your Wi-Fi network name (SSID).
• Configure security settings (WPA2-PSK recommended).
• Adjust channel and bandwidth settings for optimal performance.

3.3. VPN (Virtual Private Network)

The Vigor 3120 supports various VPN protocols (e.g., IPSec, PPTP, L2TP) for secure remote access and site-to-site connections. Configure VPN tunnels via the "VPN" menu in the web interface.

3.4. Firewall and Security

Utilize the built-in firewall to protect your network. Features include:

• Packet Filtering
• DoS/DDoS Defense
• Content Filtering
• Object-based Firewall Rules

3.5. USB 3.5G Support

The USB port allows connection of a 3.5G USB modem for mobile broadband connectivity, serving as a backup or primary connection. Ensure your 3.5G modem is compatible with the Vigor 3120.

4. Maintenance

4.1. Firmware Updates

Regularly check the Draytek website for firmware updates. Updating the firmware can improve performance, add new features, and address security vulnerabilities. Always back up your configuration before performing a firmware update.

4.2. Configuration Backup and Restore

It is recommended to back up your router's configuration settings periodically. This allows for quick restoration of your settings in case of a factory reset or hardware replacement. Access this feature in the "System Maintenance" section of the web interface.

4.3. Cleaning and Environment

Keep the router in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Clean the exterior with a soft, dry cloth. Do not use liquid or aerosol cleaners.

5. Troubleshooting

5.1. LED Indicators

The front panel LEDs provide status information:

• ACT: Indicates system activity.
• VPN: Lit when a VPN tunnel is active.
• QoS: Indicates Quality of Service is active.
• PRN: Printer status (if USB printer connected).
• DSL: Indicates DSL line status (link/activity).
• LNK/LAN (1-4): Indicates link status and activity for each LAN port.
• RST: Reset button (press and hold for factory reset).

5.2. Common Issues and Solutions

• No Internet Connection:
  • Check DSL cable connection.
  • Verify DSL modem/line status.
  • Ensure WAN settings in router are correct (e.g., G.SHDSL parameters).
  • Reboot DSL modem and router.
• Slow Network Performance:
  • Check for high bandwidth usage by devices.
  • Verify wireless channel interference.
  • Ensure firmware is up to date.
• Cannot Access Web Interface:
  • Ensure computer is connected to a LAN port.
  • Verify computer's IP address is in the same subnet as the router.
  • Try a different web browser.
  • Perform a soft reboot of the router.

If issues persist, consider performing a factory reset (note: this will erase all configurations) or contact technical support.

6. Specifications

7. Warranty Information

Draytek products typically come with a limited manufacturer's warranty. For specific warranty terms, duration, and conditions, please refer to the warranty card included with your product or visit the official Draytek website. Keep your proof of purchase for warranty claims.

8. Technical Support

For technical assistance, product inquiries, or advanced configuration guidance, please contact Draytek technical support:

• Official Website: Visit www.draytek.com for support resources, FAQs, firmware downloads, and contact information.
• Online Support: Many regions offer online ticketing systems or email support.
• Phone Support: Check the Draytek website for regional phone support numbers.

When contacting support, have your product model (Vigor 3120 / VIGOR3120) and serial number ready.