1. Introduction
This manual provides essential instructions for the installation, operation, and maintenance of your ThermaSol PRO-395 Pro Series Steam Generator. The PRO-395 is a premium residential steam generator designed to deliver a consistent and enjoyable steam shower experience. It features a digital CAN-bus networked system for intelligent two-way communication and incorporates advanced technologies such as FastStart™ and SmartSteam™.
- Fast Start: Patented technology ensures steam is generated in seconds, significantly reducing wait times.
- SmartSteam: Exclusive to ThermaSol, this system maintains a perfect temperature without irritating fluctuations.
- Whisper Quiet Operation: Designed to operate silently, preventing water hammer or noisy solenoid valves.
- Auto Powerflush: A pressurized inner tank cleaning system, not a passive gravity drain, for enhanced longevity and hygiene.
2. Safety Information
Please read all safety warnings and instructions carefully before installing or operating the PRO-395 steam generator. Failure to follow these instructions may result in electric shock, fire, serious injury, or property damage.
- Professional Installation: Installation must be performed by a qualified electrician and plumber in accordance with all local and national electrical and plumbing codes.
- Electrical Hazard: Ensure the power supply is disconnected before performing any service or maintenance. The unit operates on 240 Volts.
- Burn Hazard: Steam is extremely hot and can cause severe burns. Exercise caution when using the steam shower. Do not touch the steam head directly.
- Ventilation: Ensure adequate ventilation in the steam shower area as per local building codes.
- Proposition 65 Warning: This product may expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
- Water Quality: Use only potable water. Do not add chemicals or fragrances directly into the steam generator.
3. Setup and Installation
The ThermaSol PRO-395 steam generator requires professional installation. Consult the detailed installation guide provided with the product for specific plumbing and electrical connections. Below are general guidelines.
3.1 Placement
The generator can be plumbed up to 50 feet from the shower enclosure without requiring upsizing of the unit. Ensure the chosen location allows for proper ventilation and access for maintenance.
3.2 Plumbing Connections
- Connect the water supply using the provided stainless braided water flex connector.
- Install the steam line to the steam head inside the shower enclosure.
- Ensure proper drainage for the Auto Powerflush system.
3.3 Electrical Connections
- The unit requires a 240 Volt power supply.
- Connect the generator to a dedicated circuit breaker as specified in the installation manual.
- Ensure all wiring complies with local electrical codes.

Figure 1: ThermaSol PRO-395 Pro Series Steam Generator. This image shows the compact design of the generator, typically installed in a utility space outside the shower.
4. Operating Instructions
Operating your PRO-395 steam generator is straightforward through its compatible control panel (sold separately or as part of a system). Refer to your control panel's specific manual for detailed interface instructions.
4.1 Starting a Steam Session
- Ensure the water supply to the generator is open.
- Turn on the steam generator using the designated button on your control panel.
- The Fast Start technology will begin producing steam within seconds.
- Adjust the desired temperature using the control panel. The SmartSteam system will maintain this temperature consistently.
4.2 Ending a Steam Session
To end a steam session, simply turn off the generator via your control panel. The unit will automatically shut down and initiate its Auto Powerflush cycle if configured.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your ThermaSol PRO-395 steam generator.
5.1 Auto Powerflush System
The PRO-395 features an Auto Powerflush system, which is a pressurized inner tank cleaning system. This system automatically flushes the generator's tank after each use (or on a programmed schedule) to prevent mineral buildup and maintain efficiency. Ensure the drain line is clear and properly connected for this system to function effectively.
5.2 General Cleaning
- Periodically inspect the exterior of the generator for any signs of leaks or damage.
- Keep the area around the generator clean and free from obstructions to ensure proper ventilation.
- Do not use abrasive cleaners on any part of the unit.
6. Troubleshooting
If you encounter issues with your PRO-395 steam generator, refer to the following common troubleshooting steps. For complex problems, contact ThermaSol customer support or a qualified technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| No steam production | No power, water supply off, control panel issue. | Check circuit breaker. Ensure water supply valve is open. Verify control panel is functioning and connected. |
| Steam is not hot enough or inconsistent | Incorrect temperature setting, mineral buildup, shower enclosure not sealed. | Adjust temperature on control panel. Ensure Auto Powerflush is operating. Check for gaps in shower enclosure. |
| Generator turns on unexpectedly | Control panel malfunction, electrical surge. | Disconnect power at the circuit breaker immediately. Contact ThermaSol support for diagnosis and repair. |
| Unusual noises from unit | Water hammer, loose connections, internal component issue. | Check water pressure. Ensure all plumbing connections are secure. If noise persists, contact support. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | ThermaSol |
| Model Name | Pro Series |
| Item Model Number | PRO-395 |
| Special Features | Smartsteam, Fast Start, Auto Powerflush |
| Voltage | 240 Volts |
| Wattage | 55 watts |
| Item Weight | 44 Pounds |
| Product Dimensions | 22 x 18 x 14 inches |
| Included Components | Pro Series with Fast Start and Smart Steam - 395 |
| UPC | 652592055311, 652592045022 |
8. Warranty & Support
ThermaSol offers a lifetime warranty on the PRO-395 steam generator. This warranty typically covers parts for the unit itself. Please note that the warranty may not cover labor, shipping costs for repairs, or damages resulting from improper installation or misuse. For complete warranty terms and conditions, refer to the official documentation provided with your purchase or visit the ThermaSol website.
8.1 Customer Support
If you require technical assistance, have questions about installation, operation, or need to file a warranty claim, please contact ThermaSol customer support. Have your model number (PRO-395) and purchase date ready when contacting support.
- ThermaSol Official Website: www.thermasol.com (for contact information and resources)