Dyson DC24 Ball All-Floors Upright Vacuum Cleaner User Manual

1. Introduction

This manual provides comprehensive instructions for the safe and effective operation, maintenance, and troubleshooting of your Dyson DC24 Ball All-Floors Upright Vacuum Cleaner. The DC24 is engineered with Dyson Ball™ technology for enhanced maneuverability and patented Root Cyclone™ technology to maintain consistent suction across various floor types.

It is designed to be lightweight and compact, making it suitable for diverse cleaning needs. Please read this manual thoroughly before first use and retain it for future reference.

Figure 1.1: The Dyson DC24 Ball All-Floors Upright Vacuum Cleaner in its upright position, showcasing its compact design and the distinctive ball mechanism.

2. Important Safety Information

Always follow basic safety precautions when using an electrical appliance to reduce the risk of fire, electric shock, or injury.

• Read all instructions before using the appliance.
• Do not leave the appliance unattended when plugged in. Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up toxic material, such as chlorine bleach, ammonia, or drain cleaner.
• Do not use without dust bin and/or filters in place.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.

3. Setup and Assembly

Your Dyson DC24 vacuum cleaner requires minimal assembly before first use. Follow these steps to prepare your vacuum.

1. Unpacking: Carefully remove all components from the packaging. Ensure all parts listed in the packing list are present.
2. Handle Assembly: Insert the handle into the main body of the vacuum until it clicks securely into place. Ensure it is fully seated to prevent wobbling during use.
3. Dust Bin Attachment: Align the clear dust bin with the main vacuum body and push it firmly until it locks into position. Refer to Figure 3.1 for visual guidance on the dust bin components.
4. Tool Storage: Attach any included accessory tools to their designated storage clips on the vacuum's body for convenient access during cleaning.

Figure 3.1: Exploded view illustrating the components of the Dyson DC24's dust bin and Root Cyclone™ assembly, showing how they fit together.

Figure 3.2: Detailed exploded view of the Dyson DC24's Ball technology, revealing the internal motor and components that enable smooth steering.

4. Operating Instructions

The Dyson DC24 is designed for efficient cleaning across various floor types. Follow these instructions for optimal performance.

4.1 Powering On and Off

• Plug the power cord into a suitable electrical outlet.
• Press the red power button located on the main body of the vacuum to turn it on.
• To turn off, press the power button again.

4.2 Cleaning Floor Surfaces

• Hard Floors and Delicate Surfaces: For hard floors or delicate rugs, ensure the brush bar is turned off to prevent scratching or damage. The brush bar control button is typically located near the power button.
• Carpets and Rugs: For effective cleaning of carpets and rugs, ensure the motorized brush bar is engaged. The brush bar agitates carpet fibers to remove embedded dirt.
• Maneuvering: The Dyson Ball™ technology allows for easy steering around furniture and obstacles with a simple turn of the wrist.

Figure 4.1: The Dyson DC24 in a reclined position, demonstrating its ability to reach under furniture and other low-clearance areas.

4.3 Using Attachments

The DC24 includes a reversible wand and onboard accessory tools for versatile cleaning.

• Reversible Wand: To use the wand, detach it from the main body. The wand can be reversed to access awkward areas or for use with tools.
• Accessory Tools: Connect the desired tool (e.g., combination tool, stair tool) to the end of the wand or directly to the hose for cleaning upholstery, stairs, crevices, and other hard-to-reach spots.

5. Maintenance

Regular maintenance ensures your Dyson DC24 continues to perform optimally and maintains its suction power.

5.1 Emptying the Dust Bin

Empty the dust bin when dirt reaches the MAX fill line. Do not overfill.

1. Press the dust bin release button to detach the bin from the vacuum.
2. Hold the dust bin over a trash can. Press the red bin release button on the bottom of the bin to open the base and empty the contents.
3. Close the bin base firmly until it clicks. Reattach the dust bin to the vacuum.

5.2 Cleaning Filters

Your DC24 features a washable HEPA filter. For best performance, wash the filter at least every 3 months, or more frequently with heavy use.

1. Locate the filter, typically found within the cyclone assembly or near the ball.
2. Remove the filter and wash it with cold water only. Do not use detergents.
3. Squeeze excess water and allow the filter to air dry completely for at least 24 hours before reinserting. Ensure it is bone dry before placing it back into the vacuum.

5.3 Clearing Brush Bar Obstructions

Periodically check the brush bar for tangled hair or debris, which can reduce cleaning effectiveness.

• Unplug the vacuum from the power outlet.
• Lay the vacuum flat and inspect the brush bar.
• Use scissors or a seam ripper to carefully cut and remove any tangled hair or threads. Avoid pulling forcefully.
• Ensure the brush bar spins freely before resuming operation.

6. Troubleshooting

This section addresses common issues you might encounter with your Dyson DC24.

7. Specifications

Key technical specifications for the Dyson DC24 Ball All-Floors Upright Vacuum Cleaner:

• Model: DC24 ALL FLOORS
• Product Dimensions: 11.3 x 11.8 x 23.6 inches (L x W x H)
• Item Weight: 15 pounds
• Technology: Dyson Ball™ Technology, Root Cyclone™ Technology
• Filtration: HEPA Filter, certified asthma friendly
• Manufacturer: Dyson, Inc.
• First Available: March 17, 2008

8. Warranty and Support

Dyson stands behind the quality and performance of its products.

8.1 Warranty Information

The Dyson DC24 Ball All-Floors Upright Vacuum Cleaner is covered by a 5-year parts-and-labor warranty from the date of purchase. This warranty covers defects in material and workmanship under normal household use. Please retain your proof of purchase for warranty claims.

8.2 Customer Support

For technical assistance, troubleshooting not covered in this manual, or warranty service, please contact Dyson Customer Support. Contact information can typically be found on the official Dyson website or on your product registration card.

When contacting support, please have your product model number (DC24 ALL FLOORS) and serial number ready. The serial number is usually located on the main body of the vacuum.