Introduction
Thank you for choosing the PetSafe Staywell XL Aluminum Pet Door. This manual provides detailed instructions for the proper installation, operation, and maintenance of your new pet door. Designed for large dogs up to 100 kg, this durable and easy-to-install pet door offers your companion the freedom to enter and exit your home independently, while providing security and energy efficiency.
This image shows the complete PetSafe Staywell XL Aluminum Pet Door, highlighting its white frame and transparent flap. The door is designed for large pets, providing them with independent access.
Setup and Installation
The PetSafe Staywell XL Aluminum Pet Door is designed for easy installation in various door types, including wooden doors, brick walls, PVC, and metal doors. Please read all instructions carefully before beginning installation.
Package Contents:
- 1 x PetSafe Staywell XL Aluminum Pet Door
- 1 x Cutting Template
- Mounting Screws
Tools Required (Not Included):
- Pencil
- Measuring Tape
- Drill with appropriate drill bits
- Jigsaw or suitable cutting tool for your door material
- Screwdriver
- Level
Installation Steps:
- Determine Placement: Choose a suitable location on your door or wall. Ensure the bottom of the pet door opening is at a comfortable height for your pet to step through easily.
- Prepare Template: Tape the provided cutting template to the desired installation location. Use a level to ensure it is straight.
- Mark and Cut: Carefully trace the outline of the opening from the template onto your door or wall. Drill pilot holes in the corners of the marked area, then use a jigsaw or appropriate cutting tool to cut out the opening.
- Assemble and Secure: Place the two halves of the pet door (inner and outer frames) into the prepared opening, aligning them correctly. Insert the mounting screws through the designated holes and tighten them securely. Do not overtighten.
- Check Flap Movement: Ensure the flap swings freely and the magnetic closure engages properly.
This image illustrates a dog comfortably using a PetSafe pet door, demonstrating the ease of access for pets once installed.
Operating Instructions
The PetSafe Staywell XL Aluminum Pet Door is designed for simple and reliable operation, allowing your pet independent access while maintaining home security and energy efficiency.
Flap Functionality:
The flexible, transparent, and matte flap is equipped with a built-in magnet at the bottom. This magnet ensures the flap closes completely after your pet passes through, helping to limit drafts and maintain indoor temperatures.
This image shows the PetSafe Staywell XL Aluminum Pet Door with its flap in an open position, demonstrating the range of motion for pet passage.
Using the Closing Plate:
For added security or to restrict pet access, the pet door includes a slide-in closing plate. This plate can be inserted into the designated slots to completely block the opening. This feature is ideal for:
- Securing your home at night or when you are away.
- Preventing pet access during bad weather conditions.
- Controlling when your pet can use the door.
To engage the closing plate, simply slide it down into the grooves until it is fully seated. To disengage, slide it upwards and remove.
Maintenance
Regular maintenance will ensure the longevity and optimal performance of your PetSafe Staywell XL Aluminum Pet Door.
- Cleaning: Clean the flap and frame regularly with a mild soap and water solution. Avoid abrasive cleaners that could scratch the surface or damage the flap material. Wipe dry with a soft cloth.
- Inspect Flap: Periodically check the flexible flap for any signs of wear, tears, or damage. If the flap becomes stiff or damaged, it may affect the magnetic seal and lead to drafts. Replacement flaps are available if needed.
- Check Screws: Ensure all mounting screws remain tight. Retighten if necessary to maintain the door's stability and security.
- Clear Obstructions: Keep the area around the pet door clear of any obstructions that could prevent the flap from swinging freely or the closing plate from being inserted.
Troubleshooting
Here are some common issues and their solutions for your PetSafe Staywell XL Aluminum Pet Door.
| Problem | Solution |
|---|---|
| Flap does not close completely or swings open easily. | Check if the magnet at the bottom of the flap is clean and free of debris. Ensure the flap is not warped or damaged. If the flap is damaged, consider replacing it. |
| Drafts are coming through the pet door. | Verify that the flap closes completely and the magnet engages. Check for any gaps around the frame where it meets the door/wall. Ensure the closing plate is fully inserted when not in use. |
| Pet is hesitant to use the door. | Gently encourage your pet to use the door with treats and positive reinforcement. You may need to temporarily prop the flap open initially to help them get used to the opening. Never force your pet through the door. |
| Closing plate is difficult to insert or remove. | Check the grooves for any dirt or debris. Ensure the plate is aligned correctly before attempting to slide it in or out. |
Specifications
| Feature | Detail |
|---|---|
| Brand | PetSafe / Staywell |
| Model Number | 660ML |
| Overall Dimensions (H x W x D) | 69.2 cm x 41.7 cm x 6.35 cm (27.2 in x 16.4 in x 2.5 in) |
| Flap Opening Dimensions (H x W) | 60.3 cm x 34.9 cm (23.74 in x 13.74 in) |
| Item Weight | 3.88 kg (8.55 lbs) |
| Maximum Pet Weight | 100 kg (220 lbs) |
| Recommended Pet Size | Large Dog Breeds |
| Materials | Aluminum (frame), PVC, Plastic, Metal |
| Color | White |
| Global Trade Item Number (GTIN) | 05011569105896 |
Warranty and Support
The PetSafe Staywell Aluminum Pet Door is covered by a 3-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or replacement parts, please contact PetSafe customer service. You can find contact information and additional resources on the official PetSafe website:
Please have your model number (660ML) and proof of purchase ready when contacting support.
