1. Introduction
This instruction manual provides comprehensive guidance for the installation, maintenance, and troubleshooting of the hansgrohe 13952000 Service Set. This set is designed for the repair and servicing of hansgrohe basin mixers and bath/shower mixers that utilize ball mixing technology. Proper installation and maintenance ensure optimal performance and longevity of your mixer.
2. Safety Information
- Always shut off the main water supply before beginning any installation or service work.
- Ensure all connections are secure to prevent leaks.
- If you are unsure about any step, consult a qualified plumber.
- Wear appropriate personal protective equipment, such as gloves and eye protection, during installation.
3. Package Contents
The hansgrohe 13952000 Service Set includes the following components:
- Replacement seals and gaskets
- Specialized wrench for disassembly/assembly
- Other necessary components for full service replacement
Image 1: Overview of the hansgrohe 13952000 Service Set components, including various seals, gaskets, and a specialized wrench.
4. Installation Guide
This service set is compatible with both older and newer models of hansgrohe basin and bath/shower mixers featuring ball mixing technology.
4.1. Preparation
- Turn off the main water supply to the mixer.
- Drain any remaining water from the faucet by opening the mixer handle.
- Cover the drain to prevent small parts from falling into it.
4.2. Disassembly of Old Parts
- Carefully remove the mixer handle. This usually involves unscrewing a small set screw or prying off a decorative cap.
- If the metal skirt (escutcheon) around the base of the handle is stuck, gently use a thin tool, such as a kitchen knife, under its top edge to separate it from the gasket.
- Locate the retaining nut that secures the ball mixing unit. Use the included specialized wrench to loosen and remove this nut. If the nut is stubborn due to mineral deposits, a light tap on the wrench with a hammer may assist in breaking it free.
- Remove the old ball mixing unit and any associated seals and gaskets.
4.3. Cleaning
- Inspect the old ball for calcium deposits. The service set does not include a new ball, so it is essential to clean the existing one thoroughly. Scrape off any calcium or mineral buildup from the ball and the mixer housing.
- Clean the interior of the mixer body where the new components will be installed.
4.4. Installation of New Parts
- Install the new seals and gaskets from the service set into their respective positions within the mixer body. Ensure they are seated correctly.
- Reinsert the cleaned ball mixing unit.
- Replace the retaining nut and tighten it using the specialized wrench. Do not overtighten.
- Reattach the metal skirt and mixer handle.
4.5. Hot Water Limit Adjustment
The brass ring on the ball mixing unit features a pin that controls the maximum hot water temperature by limiting the handle's range of motion. To adjust this:
- Lift the pin on the brass ring.
- Rotate the ring to align the pin with a different hole to increase or decrease the hot water limit.
- Test the water temperature after adjustment and fine-tune as needed.
5. Operation (Post-Installation)
After successful installation of the service set, your mixer should operate smoothly, providing consistent water flow and temperature control. The ball mixing technology allows for precise adjustment of water temperature and volume with a single handle.
6. Maintenance
- Regularly clean the exterior of your mixer with a soft cloth and mild soap to prevent mineral buildup. Avoid abrasive cleaners.
- If you notice a decrease in performance or a leak, inspect the ball mixing unit and seals for wear or mineral deposits. The service set is designed for full replacement of these components when needed.
- Periodically check for calcium deposits on the ball mixing unit, especially in hard water areas, and clean as described in the installation section.
7. Troubleshooting
- Leaking Mixer: If the mixer continues to leak after installing the service set, ensure all seals are correctly seated and the retaining nut is adequately tightened. Check for any damage to the mixer body itself.
- Stiff Handle: A stiff handle can indicate mineral buildup on the ball or within the mixer mechanism. Disassemble, clean, and reassemble the components.
- Inconsistent Temperature: Verify the hot water limit adjustment (Section 4.5) and ensure the ball mixing unit is clean and moving freely.
8. Specifications
| Attribute | Value |
|---|---|
| Brand | hansgrohe |
| Model Number | 13952000 |
| Recommended Uses | Bathroom (Basin & Bath/Shower Mixers) |
| Material | Steel (components) |
| Included Components | Service set (seals, gaskets, wrench) |
| Item Weight | 5.3 ounces |
| Product Dimensions | 3.15 x 2.6 x 5.79 inches |
9. Warranty and Spare Parts
hansgrohe products are known for their quality and durability. This service set is designed to restore the functionality of your hansgrohe mixer.
Image 2: hansgrohe offers a 5-year warranty on products and guarantees 15 years of spare parts availability.
hansgrohe provides a 5-year warranty on its products. Furthermore, hansgrohe ensures 15 years of spare parts availability, demonstrating a commitment to product longevity and customer support.
10. Customer Support
For further assistance, technical support, or to inquire about specific parts, please visit the official hansgrohe website or contact their customer service department. You can also find more information and products at the hansgrohe Store on Amazon.
