1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Zebra MZ 220 Mobile Receipt Printer. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
2. Product Overview
The Zebra MZ 220 is a compact, direct thermal mobile receipt printer designed for on-the-go printing. It features a 203 dpi print resolution and can print at speeds up to 3 inches per second. The printer supports a 2-inch print width and includes a battery and charger unit for portable use. Connectivity options include USB and 802.11g (Wi-Fi).
Figure 1: The Zebra MZ 220 Mobile Receipt Printer. This image shows the printer from an angled view, with a receipt partially ejected from the front slot. The receipt displays fields for date, service completed by, customer number, service performed, address, and customer signature. The printer's model name "MZ 220" and Zebra logo are visible on the top panel. Two control buttons are also visible on the top.
3. Setup
3.1. Battery Installation and Charging
- Ensure the printer is powered off.
- Locate the battery compartment on the printer.
- Insert the battery, ensuring it clicks securely into place.
- Connect the charger unit to the printer and a power outlet. Allow the battery to fully charge before first use. The charging indicator light will show the charging status.
3.2. Loading Receipt Media
- Open the media cover by pressing the release latch.
- Insert a roll of 2-inch wide direct thermal receipt paper into the media compartment. Ensure the paper feeds from the bottom of the roll and the leading edge extends slightly out of the print slot.
- Close the media cover firmly until it latches.
3.3. Connecting to a Device
The MZ 220 supports USB and Wi-Fi connectivity.
- USB Connection: Connect the printer to your host device (e.g., computer, smartphone) using a compatible USB cable. Drivers may be required for initial setup on some operating systems.
- Wi-Fi Connection: Refer to the printer's network configuration guide for detailed instructions on connecting to a wireless network. This typically involves using a utility or the printer's control panel to select a network and enter credentials.
4. Operating Instructions
4.1. Powering On/Off
- To Power On: Press and hold the power button (usually marked with a circle and a vertical line) until the indicator light illuminates.
- To Power Off: Press and hold the power button until the indicator light turns off.
4.2. Printing a Receipt
Once connected to your host device and with media loaded, you can initiate printing from your application. The printer will automatically feed and print the receipt. As shown in Figure 1, receipts typically include transaction details, customer information, and a signature line.
4.3. Using the Control Method (App)
The MZ 220 can be controlled via a dedicated application, often available for smartphones (iOS compatible). Download the official Zebra printer utility app from your device's app store. This app allows for configuration, status monitoring, and initiating print jobs directly from your smartphone.
5. Maintenance
5.1. Cleaning the Print Head
Regular cleaning of the print head ensures optimal print quality. Use a lint-free cloth moistened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before use.
5.2. Battery Care
- Avoid fully discharging the battery frequently.
- Store the printer with a partially charged battery if not in use for extended periods.
- Use only the original Zebra charger and battery.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not power on. | Low or dead battery; faulty power button. | Charge the battery; ensure battery is correctly installed. |
| No print output. | No paper; paper loaded incorrectly; connectivity issue. | Load paper correctly; check USB/Wi-Fi connection; verify printer status. |
| Poor print quality. | Dirty print head; incorrect media type. | Clean the print head; ensure you are using direct thermal receipt paper. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | MZ 220 |
| Model Number | M2E-0UK00010-00 |
| Printing Technology | Direct Thermal |
| Print Resolution | 203 dpi |
| Print Width | 2 inches |
| Print Speed | Up to 3 ips (inches per second) |
| Connectivity | USB, Wi-Fi (802.11g) |
| Control Method | App (iOS compatible) |
| Printer Output | Monochrome |
| Dimensions | 10 x 9 x 5.5 inches |
| UPC | 777785896660 |
8. Warranty and Support
8.1. Warranty Information
For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Zebra website. Keep your proof of purchase for warranty claims.
8.2. Customer Support
If you encounter issues not covered in this manual or require further assistance, please contact Zebra customer support. Support contact details can typically be found on the official Zebra website or in the product packaging.
